Holiday Inn Express & Suites Oklahoma City Northwest by IHG

3.9
437 reviews
Front Desk

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Oklahoma City Northwest!We are on Northwest Expressway, within a mile of Penn Square Mall and the new OAK OKC shopping center. Oklahoma City National Memorial & Museum is 15 minutes away. We are located approximately 11 miles from the Will Rogers World Airport (OKC) and 7 miles from downtown Oklahoma City.We also boast close proximity to other popular attractions such as the Oklahoma State Fairgrounds, Oklahoma University Medical Center, the Boathouse District and Bricktown Entertainment District, OKC Tennis Center, Chesapeake and Cox Convention Centers, Stephenson Cancer Center, Classen Curve shopping center, Chickasaw Bricktown Ballpark, White Water Bay, Frontier City, University of Oklahoma, Gaylord Family Memorial Stadium, Lloyd Noble Center, National Cowboy & Western Heritage Museum and the Oklahoma City Zoo & Science Museum.Amenities at the Holiday Inn Express & Suites Oklahoma City Northwest include free Wi-Fi, our complimentary Express Start hot breakfast buffet, a fitness center, and an indoor pool. Our guest rooms feature a microwave and refrigerator, sofa beds in select rooms, premium bedding, flat-screen TVs and a Keurig coffee maker.

Location

Holiday Inn Express & Suites Oklahoma City Northwest by IHG
2811 Northwest Expressway, Oklahoma City, OK
73112, United States

Hours

Reviews

3.9
437 reviews
5 stars
193
4 stars
122
3 stars
57
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted friendly and helpful staff, particularly at check-in, but there were also complaints about rude receptionists and poor service experiences.

Cleanliness Issues

Multiple customers reported cleanliness problems, including dirty rooms, mold, and unclean bathrooms, which detracted from their overall experience.

Room Conditions

Guests experienced various issues with room conditions, such as malfunctioning air conditioning, broken amenities, and unpleasant odors.

Management and Communication

There were significant complaints regarding management responsiveness and communication, particularly related to booking issues and refunds.

Transition to OYO

Many reviews noted dissatisfaction with the transition from Holiday Inn to OYO, citing a decline in service quality and amenities.
  • PK
    Pastor Stan King
    Jan 2, 2026
    5.0
    So far so good, clean and we will see after two more days
  • CC
    Charles Carter
    Dec 24, 2025
    3.0
    Our room was very dimly lit. The internet was difficult to access.
  • BT
    Bethani Thompson
    Dec 23, 2025
    5.0
    Andrew was so helpful during check in. I had booked the wrong date and he was able to assist me with moving the reservation. Awesome customer service! After a 7 hour drive I was exhausted and he really helpful and accommodating! 5 stars for Andrew
  • MH
    Maddie Hargrove
    Dec 10, 2025
    4.0
    My family and I stayed here while a family member was in the ICU. Rooms were great, service was wonderful, breakfast could’ve been better but was okay. I would definitely recommend this place.
  • DG
    donny garrett
    Oct 5, 2025
    5.0
    Great hotel,

Frequently Asked Questions About Holiday Inn Express & Suites Oklahoma City Northwest by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Oklahoma City Northwest?

Check-in time is at 3:00 PM, and check-out is at 11:00 AM.

Is free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.