Business Details
About
HotelHilton
You'll experience exceptional hospitality at the Hilton Garden Inn Oklahoma City North/Quail Springs hotel. Located 15 miles from the Will Rogers World Airport and nestled in North Oklahoma City's vibrant corporate, medical and retail area. The hotel is centered in the heart of major office buildings, corporate campuses and medical facilities including AT&T, Linn Energy, High Mount, Hertz Administrative Center, Mercy Health Center, Oklahoma Heart Hospital, Oklahoma Spine Hospital and the new Procure Treatment Center. The hotel is just minutes from the North OKC Soccer Complex, University of Central Oklahoma, and Oklahoma Christian University and within 15 minutes of the Ford Center, Cox Convention Center, and the Oklahoma State Fair Park.
Location
Hilton Garden Inn Oklahoma City North Quail Springs
3201 N. W. 137th Street, Oklahoma City, OK
73134, United States
Hours
Reviews
4.0
636 reviews
5 stars
323
4 stars
160
3 stars
58
2 stars
34
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rudeness and unhelpfulness.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, stained carpets, and pest issues.
Room Condition
Many guests noted that the rooms and hotel facilities were outdated and in need of renovation.
Breakfast Concerns
Guests expressed dissatisfaction with the breakfast options, particularly the lack of complimentary breakfast and the high cost of the buffet.
Location and Accessibility
The hotel was frequently praised for its convenient location and easy access to nearby restaurants and attractions.
- VGVasiles GustJan 3, 20261.0I stayed here November 3rd 2025. I had active moving insects in the bathroom along with what appeared to be some sort of mold along the grout line on the bathroom floor. I took pictures as well as a video of the creature crawling along the floor. I showed that to the very nice person at the front desk. I asked to see the manager who was apparently unavailable. He assured me the manager would contact me. I did not hear from anyone. So I wrote to the manager. Never heard back. That type of apathy was really surprising to me as I am a Diamond member so I've obviously stayed in many Hilton properties before. The best way to have handled this would have been at the very least let me switch rooms. As it was I was too grossed out to take a shower.
- TTTrego ToddDec 30, 20251.0No food or bar service. I was already checked in and stopped by front desk to get hard key in case digital key didn’t work as I always do. Asked the night clerk for late check out. Was told it wasn’t possible, as diamond member for years, I’ve stayed at Hilton properties for 292 night this year and I have never had an issue getting late check outs before. Had to call corporate to have them get me late check out. I will be returning to OKC every few months for the next 2 years and will never stay at this location again also will tell everyone I know to steer clear of this location. Rooms are dated bed was uncomfortable, room was 55 degrees when I walked in.
- MMMatt McCartneyDec 7, 20255.0Only used the meeting room. Their staff is professional and helpful, location is easy to find.
- BRBob RoseNov 17, 20252.0Did not have a good experience. Stayed four days and three nights and never had our rooms serviced. Then got the run around when we asked why none of our rooms were cleaned. The policy is to clean every other day, but them we were told it was by appointment, which made no sense. Won't be staying here again on our next trip to OKC.
- SKShanika KeifferOct 29, 20251.0As a commissioned officer and a psychologist, I have come to terms with the fact that the Hilton Garden Hotel will not be fit to run for business in 10 years. People with psychological issues tend to look for those whom they find to be their first victim to create psychological barriers, and this is usually with customers. My family was verbally attacked based on life differences and was asked to leave because we didn't meet their standards. After raising my concerns with the evening manager and introducing myself, it did nothing to change how the situation should have been handled.
Frequently Asked Questions About Hilton Garden Inn Oklahoma City North Quail Springs
What are the check-in and check-out times at Hilton Garden Inn Oklahoma City North Quail Springs?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Hilton Garden Inn Oklahoma City North Quail Springs pet-friendly?
Yes, both cats and dogs are welcome at this hotel.
Does the hotel offer free Wi-Fi?
Yes, Wi-Fi is available for free in public areas, and there are public internet terminals as well.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center with equipment including elliptical machines, treadmills, and free weights.
Are there any accessible features for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Is parking available at the hotel, and is there a charge?
Yes, self parking is available for free at the hotel.
What dining options are available at the Hilton Garden Inn Oklahoma City North Quail Springs?
The hotel features 2 restaurants, including the nearby Great American Grill, offering American cuisine. Room service is also available, and vegan and vegetarian meals are offered.
Are there any nearby places where guests can enjoy local food and beverages?
Yes, nearby options include Perk Place Cafe, Nola Bistro 54 (serving smoothie and diner styles), Parkway Deli & Cafe, and Nunu's Mediterranean Cafe & Market for Mediterranean and Lebanese cuisine.
How can guests get around or access local attractions near the hotel?
The hotel offers a local shuttle service to help guests navigate the area. Nearby attractions include the North OKC Soccer Complex, University of Central Oklahoma, and the Oklahoma State Fair Park, all easily accessible for visitors.
What are some nearby hotels for alternative accommodation options?
Nearby hotels include Holiday Inn Oklahoma City North-Quail Springs, SpringHill Suites by Marriott Oklahoma City Quail Springs, and Four Points by Sheraton Oklahoma City Quail Springs.