Hilton Garden Inn Oklahoma City North Quail Springs

Reviews

• ID

  Issa Dupont

  4 days ago
  1.0
  Absolutely unacceptable! I stayed in room 520 and it was crawling with bedbugs. Straight-up nasty! Everyone got bitten. On top of that, the elevator didn’t work and the water fountains were broken. When I reported it, they didn’t even help me. They said they’d refund me and then kicked me out because they had no other rooms and couldn’t help me book anywhere else. Ruined my stay and it’s a health hazard. I wouldn’t recommend this place to anyone, not even my worst enemy.
• AS

  Amie Shivers

  Jan 23, 2026
  5.0
  There was a misunderstanding with my employer and a room charge for waters - I called and spoke with Arthur at the front desk and he took care of it right away. Very professional. He even took the time to email my employer confirmation that it had been resolved. The rooms were clean, lots of hot water, location is in a great area with plenty of food options available. 12/10! Thank you, Arthur!
• JZ

  Jason Zade

  Jan 21, 2026
  5.0
  how i ended up in this Ritzy hotel is beyond me.
• VG

  Vasiles Gust

  Jan 3, 2026
  1.0
  I stayed here November 3rd 2025. I had active moving insects in the bathroom along with what appeared to be some sort of mold along the grout line on the bathroom floor. I took pictures as well as a video of the creature crawling along the floor. I showed that to the very nice person at the front desk. I asked to see the manager who was apparently unavailable. He assured me the manager would contact me. I did not hear from anyone. So I wrote to the manager. Never heard back. That type of apathy was really surprising to me as I am a Diamond member so I've obviously stayed in many Hilton properties before. The best way to have handled this would have been at the very least let me switch rooms. As it was I was too grossed out to take a shower.
• TT

  Trego Todd

  Dec 30, 2025
  1.0
  No food or bar service. I was already checked in and stopped by front desk to get hard key in case digital key didn’t work as I always do. Asked the night clerk for late check out. Was told it wasn’t possible, as diamond member for years, I’ve stayed at Hilton properties for 292 night this year and I have never had an issue getting late check outs before. Had to call corporate to have them get me late check out. I will be returning to OKC every few months for the next 2 years and will never stay at this location again also will tell everyone I know to steer clear of this location. Rooms are dated bed was uncomfortable, room was 55 degrees when I walked in.

Frequently Asked Questions About Hilton Garden Inn Oklahoma City North Quail Springs