Embassy Suites by Hilton Oklahoma City Downtown Medical Center
4.62093 reviews
Business Details
About
Hotel
Located on the Oklahoma Health Center Campus, the Embassy Suites Oklahoma City Downtown/Medical Center hotel is within walking distance of the University of Oklahoma Research Park, the Stephenson Cancer Center, Hamm Institute for American Energy, and Oklahoma Center for Nonprofits. We are the closest hotel to the Oklahoma State Capitol and government agencies, and the only hotel with quick access to Bricktown located just off Lincoln Boulevard.
Catch a sports game at Paycom Center, explore the lively entertainment district of Bricktown and attend an event at the Oklahoma City Convention Center, less than two miles away.
Our spacious, open-plan suites offer a separate bedroom and sitting area. Cool drinks in your mini-refrigerator and stay connected with WiFi.
Start each morning of your stay with a complimentary full hot breakfast buffet and return to the hotel after a busy day to unwind over drinks and snacks at our complimentary Evening Reception*. Enjoy dinner in our ES Founders restaurant or order a snack from our evening room service menu. We offer an indoor pool and the latest cardio and weights equipment in the complimentary fitness center.
With 10,482 sq. ft. event space, including a divisible ballroom and three custom outdoor patio spaces, this modern hotel in Oklahoma City is ideal for a variety of conferences, training events and weddings. Complimentary WiFi and useful services including printing are available in the BusinessLink™ Business Center.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Oklahoma City Downtown Medical Center
741 North Phillips Avenue, Oklahoma City, OK
73104, United States
Hours
Reviews
4.6
2,093 reviews
5 stars
1,503
4 stars
385
3 stars
112
2 stars
42
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff friendliness while others reported rude interactions and unresolved issues.
Cleanliness
Overall, guests appreciated the cleanliness of the hotel, though some noted specific maintenance issues and areas needing improvement.
Breakfast Quality
Many guests enjoyed the breakfast, highlighting the made-to-order omelets and variety of options available.
Room Comfort
Rooms were generally described as comfortable and spacious, but some guests experienced issues with maintenance and cleanliness.
Parking Fees
Several customers expressed dissatisfaction with the additional parking fees, feeling they were excessive for the service provided.
- TDTilo Dorn6 days ago1.0The hotel is generally not bad. But never check in in room 234 or 243. The cooling system is extremely loud and you can sleep with earplugs only. Unbelievable that such rooms exists.
- DDDaniel Agustin (DanielLee)Nov 16, 20255.0Amazing place to stay, breakfast buffet included with personalized omelets. Rooms were clean and spacious. Salt water indoor pool was very enjoyable. Smoking sections around the building. Staff was very helpful and had great attitudes.
- DLD LNov 15, 20253.0Hotel felt safe but was not the cleanest one I've stayed in. We checked in late and exhausted, also equipped with our own cleaning supplies as a precaution. We were glad of that because the bathroom counter still had Foundation makeup on it and in the sink along with some stray hairs. Bathroom shower door leaked. Otherwise, it was a nice room and close to the doctor's appointment we were traveling to the next morning. Breakfast buffet was pretty disappointing.
- LSLisa StarrNov 10, 20255.0Very nice hotel, very clean location I feel like there wasn't too much near by atleast walking distance. I did see the state capital is 4-5 minutes away by car and it is absolutely beautiful at night.
- PBPete BNov 2, 20251.0Everything else is what we would expect from any Embassy Suites. However, their services which is the most important thing, were terrible. Breakfast staffs really need better training or transfer to the back kitchen. They need to greet all guest with smiley faces, be helpful, and know their positions. Their role is to cook, serve food, and provide the best customer services. Any comment, lecture, or joke to any guests is highly inappropriate. It could be something small town people like do, but not suitable for this hotel tier. Please keep in mind, this is a worldwide hotel brand, and people came from all over the world to visit the city. Staff must always keep it professional by maintaining a positive attitude, being respectful, communicating appropriately. This Embassy Suites is by far has the worst customer service and should be downgraded. It is not up to the Embassy Suites brand standard, and their local upper management need to do something about it.
Frequently Asked Questions About Embassy Suites by Hilton Oklahoma City Downtown Medical Center
What types of rooms and accommodations does the Embassy Suites by Hilton Oklahoma City Downtown Medical Center offer?
The hotel offers spacious, open-plan suites with separate bedrooms and sitting areas, equipped with mini-refrigerators and complimentary WiFi.
Are pets allowed at the Embassy Suites by Hilton Oklahoma City Downtown Medical Center?
Yes, pets including cats and dogs are welcome at the hotel.
What dining options are available at the Embassy Suites Oklahoma City Downtown Medical Center?
The hotel has two restaurants including an ES Founders restaurant, offers complimentary full hot breakfast buffet, an evening reception with drinks and snacks, and room service.
Does the hotel offer accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible.
What fitness and recreational facilities are available at the Embassy Suites Oklahoma City Downtown Medical Center?
Guests have access to a free fitness center with the latest cardio and weights equipment and an indoor pool.
Is parking available at the Embassy Suites Oklahoma City Downtown Medical Center?
Yes, self-parking is available for guests at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Are there nearby public transportation or shuttle services to help guests travel around Oklahoma City?
Yes, the hotel offers a local shuttle service which can help guests access nearby attractions including Bricktown and the Oklahoma City Convention Center located less than two miles away.
What nearby entertainment options are available around Embassy Suites by Hilton Oklahoma City Downtown Medical Center?
Guests can explore the lively entertainment district of Bricktown, catch sports games at Paycom Center, and visit dance clubs like Oklahoma Dance Rush for concerts and events.
What healthcare facilities are located close to the Embassy Suites Oklahoma City Downtown Medical Center?
Nearby medical facilities include the Stephenson Cancer Center, Oklahoma Children’s Hospital OU Health, Dean McGee Eye Institute, and multiple neurologists and surgeons, making it convenient for medical visitors.