Cleanliness Issues
Multiple reviews reported problems with cleanliness, including cockroaches, bed bugs, and unclean rooms.
Staff Performance
The staff received high praise for their friendliness and helpfulness, although some customers experienced issues with management responsiveness.
Room Quality
Guests appreciated the spacious rooms and amenities like kitchens, but some reported maintenance issues and cleanliness concerns.
Value for Money
Many customers found the hotel to be a good value, especially for extended stays, with convenient amenities and a good location.
Service Complaints
Several reviews highlighted issues with billing and service, including unauthorized charges and lack of management availability.