At the Best Western Plus Memorial Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Memorial Inn & Suites will stand out among other hotels in Oklahoma City,OK. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Memorial Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Sonia for exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, musty odors, and unkempt public areas.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.
Customer Service Concerns
Multiple customers reported negative experiences with customer service, including rude staff interactions and unresolved billing issues.
Value for Price
Guests noted that while the hotel is budget-friendly, many felt that the quality did not meet expectations for a Best Western Plus.
TD
Tina Dequevedo
1 day ago
3.0
The rooms can be better serviced; room telephone didn't work, electrical plugs not conveniently located, room amenities(kleenex, toilet paper, etc) not adequately supplied
The bed was extremely uncomfortable. It felt like we were sleeping on plywood.
Staff was hospitable and responded quickly to a complaint where the nearby room had the TV playing extremely loud. (Walls are very thin)
We have chosen this location because it is around the corner from a senior living facility where a relative is living.
However, we are considering changing to another brand.
The hotel
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Kelly Robinson, NREMT, CCMA
Jan 2, 2026
5.0
Great staff and quiet location for a fun staycation.
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Maimay Vang
Dec 21, 2025
3.0
The hotel is near the highway and the windows are not soundproof or well insulated. Our room faced the highway so we heard vehicles passing by throughout the night. The flooring is outdated and older, but when we went they were remodeling the flooring. The place itself is tidy, but if you're picky, you may be disappointed. I reserved 2 rooms, the pillows in our room were the small square ones but the 2nd room had standard sized pillows. The bedding is clean, they use a lightweight blanket with a flat sheet. If you like it warm, turn up the heat or bring your own comforter. There's many restaurant options and stores within walking distance or several minutes drive. Overall if you're looking for a budget friendly place, this is a good place.
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Emily Morehouse
Dec 18, 2025
1.0
I asked the inn keeper to not say my personal information out loud and he immediately got verbally aggressive with me and defensive. Keep using his cellphone.
Than said my last 4 of my credit card out loud and room number. The manager refused to come to the counter, I'll be staying somewhere else.
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Rachel Anthony
Dec 10, 2025
5.0
This is the best ran hotel in Edmond, hands down. The staff is friendly, understanding, and true to accommodate us any way could. The rooms were clean and the breakfast was awesome. I would recommend this place to anyone because it’s the best value for the price.