Welcome to the Holiday Inn Express Inn and Suites Norman, Oklahoma, a 116 all suites hotel located in the newly developed University Town Center in North Norman. We are the best choice in Norman, whether you're here for business or pleasure.The Holiday Inn Express and Suites Norman is the ideal destination. Imagine having all the space and tools you need for business: high speed Internet, a specialized work area in your room and plenty of electrical outlets.The Business Center is available for copies, faxing and support. If you're here for pleasure then you are just minutes away from outstanding shopping, dining, entertainment and all the adventures that Norman has in store.No matter what brings you to Holiday Inn Express and Suites your room is your personal retreat. The key word is comfort with luxurious bedding, modern decor and all the cable, sports and movie channels you need.The Holiday Inn Express and Suites Norman is perfect for business and leisure guests visiting Norman, Oklahoma!
Numerous reviews highlighted problems with cleanliness, including dirty rooms, unclean bathrooms, and trash left from previous guests.
Staff Performance
While many customers praised the friendly and helpful staff, there were also complaints about poor customer service and lack of management support.
Maintenance Problems
Guests reported various maintenance issues, including broken elevators, malfunctioning phones, and problems with room amenities.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking or poorly managed.
Overall Experience
Many guests expressed disappointment with their stay, citing high prices for subpar conditions and a lack of attention to detail.
SL
Shauna Leith
6 days ago
5.0
Great location and amazing staff.
RW
Ricky Watters
Nov 14, 2025
5.0
Best Location Our room was a suite and can walk to pretty much any food place you can think off.
Really quiet and friendly staff
CM
Cory Middleton
Nov 11, 2025
5.0
it was a wonderful stay
MM
Michelle
Nov 9, 2025
5.0
We stayed here on a Friday night while traveling from East to West coast. Arrived later in the evening and there was still enough diamond elite parking open (thank you for the extra reserved spots). The hotel is in a beautiful, safe area. The entrance is grand and welcoming. Check in was quick and impersonable. We really only stayed to sleep as it was a quick turn around but it was a quiet stay (even though it was a Fri night and there were several kids here). I would recommend.
TM
Tammy Massey
Oct 31, 2025
2.0
My daughter and I were not happy with our stay. First the toilet did not work. No maintenance on duty. When we tried to call the front desk the phone did not work. They did move us to another room, but did not help us. The new room had sticky carpet by the desk. When we were leaving, the elevator did not work and we were on the 4th floor. Afterwards asked they sent a young man to help with our luggage. I am elderly and disabled, it was very hard to make it down the stairs. I don't believe we will stay there again.
Frequently Asked Questions About Holiday Inn Express & Suites Norman by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Norman by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Holiday Inn Express & Suites Norman offer free breakfast?
Yes, the hotel provides free buffet breakfast to its guests.
Is the hotel pet-friendly and which pets are allowed?
Yes, pets are welcome at the hotel, but cats and dogs are not allowed specifically.
Are there fitness facilities available at the Holiday Inn Express & Suites Norman?
Yes, the hotel has a free fitness center featuring elliptical machines, treadmills, and free weights.
What accessibility features does the hotel offer?
The hotel offers accessible parking, mobility accessible facilities, and has an elevator for guest convenience.
Is Wi-Fi available and free at the Holiday Inn Express & Suites Norman?
Yes, free Wi-Fi is available in public areas of the hotel.
What COVID-19 safety and sanitation measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, provides sanitizer, and practices safe food handling. Also, plastic keycards are disinfected or discarded after each use.
Are there nearby dining options close to the hotel?
Yes, guests can enjoy various nearby restaurants such as Mo' Bettahs Hawaiian Style Food, MOD Pizza, and Bad Daddy's Burger Bar, offering a variety of cuisines including Hawaiian, pizza, and American burgers.
What nearby shopping or entertainment options are available near the hotel?
Guests can shop at Academy Sports + Outdoors or visit entertainment spots like Soonercon. There are also dessert options nearby such as Nothing Bundt Cakes and Tropical Smoothie Cafe.
How can guests benefit from the proximity of other hotels nearby?
Nearby hotels such as Embassy Suites by Hilton Norman and Hampton Inn & Suites Norman Conference Center Area provide additional accommodation options and amenities, useful for group events or overflow stays.