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Location
Holiday Inn Express & Suites Muskogee by IHG
2701 West Shawnee, Muskogee, OK
74401, United States
Hours
Reviews
4.2
486 reviews
5 stars
274
4 stars
119
3 stars
44
2 stars
14
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to go above and beyond to ensure a pleasant stay.
Cleanliness
Many reviews noted the cleanliness of the rooms and facilities, although there were some complaints about specific issues like humidity and maintenance.
Breakfast Quality
The breakfast received high marks for variety and quality, with several guests calling it the best hotel breakfast they have experienced.
Facilities Maintenance
There were mixed reviews regarding the maintenance of facilities, with some guests reporting issues with the pool and hot tub cleanliness, as well as concerns about room conditions.
Bed Bugs Concerns
A few reviews raised serious concerns about bed bugs, which negatively impacted the overall perception of the hotel.
- KSKera Scott2 days ago5.0This was the second time we have visited and the first we had the suite for 5 and the room was amazing. Clean and was great for our family of 5. Second room was 2 queens and it was clean but tv was kind of really small to share with the 2 beds and it would have been nice to have a TV that we could have used our streaming services on instead of bumbling through random local channels and guessing what shows we're on (just an idea since everyone is using streaming services now a days). The breakfast was top notch both times and that is a big factor on us coming back a second time. Staff was amazing and helpful!
- RWRobert W.2 days ago5.0I have stayed in Holiday Inn Express locations all over the country. I have never came across any that had the upbeat and friendly staff as here in the Muskogee location. A very good breakfast and the staff were exceptional. Thank you.
- JKjulie kjos4 days ago3.0I wanted to comment about breakfast. Came down to a very full breakfast room - apparently a high school basketball team. Susan, who ran the breakfast room was wonderful. Made sure there was plenty of hot food and took care of everything. And she was pleasant the entire time. Great experience. Good food and a nice way to start the day thanks to her.
- JSJulie SalmonJan 4, 20265.0We love staying at HIE hotels and the Muskogee location was excellent. Probably the most friendly and helpful staff I’ve encountered. Susan was especially warm, helpful and attentive. The dining room area was well stocked, clean and comfortable. The lady behind the desk was also very friendly when we checked out. The price was reasonable. We will definitely stay here again next time we travel through.
- HKHeather KelleyDec 26, 20255.0Rooms are very clean, service is outstanding - the hotel staff all went out of their way to ensure we had everything we needed, even offering things I didn’t know they had that were useful such as an infant crib. Pool, hot tub, and sauna are all well maintained. They offer late check out as well.
Frequently Asked Questions About Holiday Inn Express & Suites Muskogee by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Muskogee?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary buffet breakfast for guests.
Is Wi-Fi available at the hotel and is there a charge?
Free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Muskogee?
No, pets including dogs and cats are not allowed at this hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking, mobility accessible facilities, and an elevator for guest convenience.
Does the hotel provide fitness and pool facilities?
Yes, there is a free fitness center with elliptical and treadmill machines, an indoor pool, and a hot tub available for guests.
Are housekeeping and sanitation measures enhanced at the hotel?
Yes, the hotel provides daily housekeeping and uses enhanced cleaning in guest rooms and common areas with commercial grade disinfectants. High-touch items are removed in both areas for safety.
How can I make reservations or book at Holiday Inn Express & Suites Muskogee?
You can book through their official website, mobile apps for iOS and Android, or on their reservation link.
Are there any medical facilities near Holiday Inn Express & Suites Muskogee?
Yes, nearby medical facilities include University Heights Medical Clinic, John M. Riddle family practice, Shaw B Frank family practice, and Spring Dental among others, convenient for healthcare needs during your stay.
What nearby places can guests visit before or after their stay?
Guests can explore local spots like Jake’s Fireworks for events, Tom’s Nail & Spa or Artistic Nails for beauty services, and the Muskogee County Conservation District for agricultural interests.
Are there convenient transportation options or services near the hotel to help guests get around?
While specific transit stations are not listed, the hotel is centrally located with free parking available, making it easy for guests to use their own vehicles or local transport services nearby.