Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to the new Candlewood Suites Enid hotel! Our hotel has been built from the ground up with our guest’s unique needs in mind. Candlewood Suites Enid offers you the amenities you need to feel at home no matter how long your stay may be. All of our rooms are equipped with full kitchens, ample room to spread out and relax, and plenty of space to complete all of your projects. When it comes to keeping you connected to work and home, our hotel has you covered with our complimentary high speed internet. We also have a 24-hour Fitness Center, complimentary laundry, and a gazebo with a grill where you can enjoy some burgers and a genuine Oklahoma sunset.
Candlewood Suites Enid is located conveniently off HWY 412 and is within minutes from the Oakwood Mall and shopping centers, dining opportunities, and Vance Air Force Base. If you are craving a late night snack, or forgot something at home, check out our Candlewood Suites Cupboard, where you can choose from an assortment of products to make your stay even more enjoyable. We also have our Candlewood Suites Lending Locker available where you can find items such as crockpots, juicers, toaster ovens, movies, board games for the family, and much more.
When you come to Enid, Oklahoma we know you have many options when it comes to lodging and we appreciate you giving us the opportunity to earn your business. Our friendly staff looks forward to meeting you soon!
Location
Candlewood Suites Enid by IHG
1225 East Owen K. Garriott Drive, Enid, OK
73701, United States
Hours
Reviews
4.2
393 reviews
5 stars
233
4 stars
88
3 stars
28
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; some praised their helpfulness while others reported rude or unprofessional behavior.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty rooms and inadequate housekeeping.
Room Quality
Rooms varied in quality; some guests enjoyed spacious and well-equipped accommodations, while others faced issues like broken appliances and pest problems.
Lack of Amenities
Guests noted the absence of breakfast and other amenities, which contributed to dissatisfaction with the overall value.
Noise Complaints
Multiple reviews mentioned noise disturbances from other guests and the surrounding area, impacting the comfort of their stay.
- BFBayle ForeeJan 3, 20265.0I was in town with my fiancé visiting family. Typically when we stay at hotels, we stay at Holiday Inns or avids due to the short one night stays. However, this was a three day/two night stay and it was perfect. All the staff was amazing and so very helpful. Especially the two very lovely girls who worked morning and evening due our stay. The housekeepers that we ran into were also very pleasant! Next time we come to Enid, this hotel will be our first choice.
- CTCoach TonyJan 3, 20265.0Heaven on Earth 🌎🌍
- BBBob BurnerJan 3, 20265.0Heaven on Earth...
- LBLance BrownDec 31, 20251.0I have a crew working in Enid. Booked a night and didn't need it. Policy is policy and I could not get reimbursed. I am ok with that. IHG said I should call and request a room to be comp'd. Once I was able to speak to a manager she verified their policy on cancellations. She did a great job standing her ground. She would not comp a room for my company. I will have a team there this coming week as well as other times since we do a lot of work in the area. Candlewood will not be getting my business. The manager standing her ground just to show how ignorant she is lost the company more money than she could possibly realize. Ignorance at it's best. I spent over 25 years in the hospitality business, this lady and anyone else that thinks like her needs to be retrained or taken out of the position.
- GBGrayson BertainaNov 28, 20252.0I had a decent stay here for a few weeks while traveling for work. The room was fine, but service was inconsistent. Front desk staff were friendly and helpful. However, I had a rate issue and attempted to resolve at the local level 4 times. I was always told that the issue would be taken care of by the manager and that person would call/email me ASAP, within 24 hours, etc. This never happened. I don't understand why a five minute fix has taken over a week to resolve - especially when I'm using a corporate card and need accurate receipts to get reimbursed. I'm in limbo waiting for the rates to be fixed. Every time I call, I'm told that "the manager isn't in today" or "is on another call." I've opened a case with IHG. In addition, despite staying 22 nights, my room was only cleaned once - because I asked, not as scheduled (every 7 days). On a few nights, there was significant noise in the hallway and from other rooms that interrupted my sleep. I called the front desk and was told there was nothing they could do. I'd try and stay elsewhere if possible. I will not be staying here again.
Frequently Asked Questions About Candlewood Suites Enid by IHG
What are the check-in and check-out times at Candlewood Suites Enid by IHG?
Check-in begins at 3:00 PM and check-out is by 11:00 AM.
Does Candlewood Suites Enid allow pets?
Yes, both cats and dogs are welcome at Candlewood Suites Enid.
Is there free parking available at Candlewood Suites Enid?
Yes, free parking is available for guests at the hotel.
Are breakfast and Wi-Fi included during my stay?
Yes, free breakfast and complimentary Wi-Fi in public areas are provided for guests.
What fitness amenities does Candlewood Suites Enid offer?
The hotel features a 24-hour fitness center with elliptical machines, treadmills, and free weights.
Does Candlewood Suites Enid provide enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, enforces sanitizer availability, and disinfects keycards.
Are there any nearby public transportation or government services near Candlewood Suites Enid?
Yes, the Oklahoma-State State Bureau of Investigation is nearby and can be relevant for government services.
What medical facilities are near Candlewood Suites Enid?
Nearby medical facilities include Enid Heart Center, Dr. Uma M. Guniganti (cardiologist), Enid VA Clinic, and U.S. Dermatology Partners, among others.
Are there convenient places to eat or gas stations near the hotel?
Yes, Sonic Drive-In offers fast food options nearby, and several gas stations including Phillips 66 Gas and On Cue Express are close by.
How can nearby locations help guests enjoy their stay at Candlewood Suites Enid?
Guests can easily access local shopping at Oakwood Mall, enjoy dining at nearby restaurants like Sonic Drive-In, and make use of nearby gas stations such as On Cue Express for convenience during their stay.