Holiday Inn Express & Suites El Reno by IHG

4.2
425 reviews
Holiday Inn Express & Suites El Reno

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
We invite you to experience the Holiday Inn Express El Reno! Located 25 minutes from downtown Oklahoma City the hotel is right off of Interstate 40 offering convenient access to the Oklahoma oil fields and the major attractions of the big city. Major oil development is underway within El Reno by corporations including Schlumberger and Halliburton. Your family will love staying at our El Reno hotel on the west side of Oklahoma City. Easy access to major attractions including the Oklahoma City Memorial, White Water Bay, Frontier City, the Outlet Shoppes at Oklahoma City and the Oklahoma Thunder NBA team. Additionally the excitement of Lucky Star Casino is only a short 10-minute drive away from our El Reno hotel. While lodging at our El Reno hotel be sure to enjoy the heated indoor swimming pool and state of the art fitness center. Enjoy a Simply Smart breakfast with our famous cinnamon rolls and hot food items. Our Holiday Inn Express – El Reno, Oklahoma’s professional & friendly staff will welcome you to your home away from home. Once you stay, you will return time & time again; we are a Great Hotel that Guests Love!

Location

Holiday Inn Express & Suites El Reno by IHG
1817 SW 27th Street, El Reno, OK
73036, United States

Hours

Reviews

4.2
425 reviews
5 stars
240
4 stars
99
3 stars
33
2 stars
20
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Johnny and Bianca for their exceptional service.

Room Cleanliness

While some guests found the rooms clean and spacious, others reported issues with cleanliness, including mold and unclean bathrooms.

Facilities Maintenance

Numerous reviews indicated that the hotel is in need of maintenance, with complaints about broken amenities, malfunctioning appliances, and overall upkeep.

Breakfast Quality

Guests had mixed experiences with breakfast, with some enjoying the variety while others noted issues such as lack of items or poor quality.

Overall Experience

The hotel received a range of ratings, with some guests expressing satisfaction and others feeling disappointed, particularly regarding value for money.
  • ME
    Misael Estrada
    Dec 21, 2025
    1.0
    very bad experience😡
  • JJ
    Jim
    Nov 7, 2025
    4.0
    Great staff. Warm pool.
  • BB
    Brittany
    Oct 26, 2025
    4.0
    After getting off the highway in OKC and being quite.....uncomfortable with the area and very poor customer service elsewhere, we looked further out on our route and found this place. We called and the lovely desk agent (who's name I wished I'd written down...older gentleman with long gray hair and glasses) got us into the last room for the night! He was such a delight to work with (PLEASE GIVE THIS MAN A RAISE, MANAGEMENT! You have a real gem working for you!) We were quite shocked when we opened the door to our room!!! The place was HUGE, quiet, and mostly clean. There was some hair left behind in some places, but after being on the road for 13+ hours, I really didn't care. The bed was insanely comfortable, the breakfast options were great (although the oj machine was down), and we really enjoyed our stay. We will definitely stay here again when we come back through in the Spring!
  • BM
    Blake Massey
    Oct 25, 2025
    5.0
    TLDR: A man named Johnny assisted me to a much needed night of rest. I was traveling alone cross country headed East. I booked a hotel in OKC a few days before without looking at the reviews. I was about 40 minutes away before I actually started looking. I decided I'm not going there. It was 10:30 at night. I was exhausted and came around a corner to see a group of hotels. This one was the most well lit and seemed to be the cleanest. I parked up front and hoped there were rooms available. I entered and was met with a friendly greeting by Johnny( I think that was his name). He was helping other guests when I entered. When it was my turn he was able to answer every question, quell all concerns, and got me booked quickly and efficiently for a night of rest. If all the employees are like him, I highly recommend!
  • DT
    Dora Lynn Townsend
    Oct 15, 2025
    5.0
    Definitely will not be disappointed with your stay. We have been here for four days and hate to leave so soon. Great place to rest!

Frequently Asked Questions About Holiday Inn Express & Suites El Reno by IHG

What time can I check in and check out at Holiday Inn Express & Suites El Reno by IHG?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Is free breakfast included during my stay at Holiday Inn Express & Suites El Reno?

Yes, a free buffet breakfast is available for guests.