SureStay Plus by Best Western Edmond

3.6
656 reviews

About

Hotel
Located in Edmond,OK, the SureStay Plus by Best Western Edmond is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

SureStay Plus by Best Western Edmond
2700 E 2nd St, Edmond, OK
73034, United States

Hours

Reviews

3.6
656 reviews
5 stars
269
4 stars
155
3 stars
72
2 stars
53
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained linens, and unclean bathrooms.

Customer Service

While some guests praised the friendly staff, many reported poor customer service, including unresponsive management and issues with check-in.

Value for Money

Guests noted that while the hotel is affordable, the quality of the stay often reflects the low price, with many stating 'you get what you pay for'.

Safety Concerns

Several reviews raised alarms about safety issues, including unsecured entrances and a general lack of maintenance.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests finding it lacking in quality and variety.
  • TT
    Tammy Tune
    Nov 15, 2025
    5.0
    The front desk is wonderful I extended our stay twice the service is fabulous
  • MH
    Michael Hurley
    Nov 8, 2025
    1.0
    I guess I should’ve looked at reviews and stuff for this hotel and I would’ve seen that it was rated two stars. In my opinion. I think it was supposed to read -2 stars. This is hands-down, the dirtiest hotel in Edmond. It’s more comparable to the motel called the red carpet Inn. Pulled in lots of trash on the exterior of the facility, old carpet and stuff laying on the side of the building randomly people with the hotel windows open cooking something that smelled awful people hanging out in their cars, listening to loud rap, music, smoking, marijuana, and dancing. We had already paid for the room, so I tried to just fight through and go inside to the room, but as soon as you walk in, there was holes in the wall from old lighting fixtures the walls were patched painted with the wrong color smelled heavily of some sort of mold it was hard to breathe. I told my wife we were getting the hell out of here.
  • PP
    Peter
    Nov 6, 2025
    4.0
    Decent, a bit aged, but for the price it’s hard to complain. Staff were nice so that’s good.
  • JL
    Jim Lehman
    Sep 29, 2025
    4.0
    Great value, wonderful service. Motel is dated(remodeling starts 9/27/25), but it was really clean, the walls were freshly painted, the beds were very comfortable. Breakfast could have used a little work, but I would definitely go back.
  • TC
    Taylor Cooper
    Sep 27, 2025
    1.0
    If I could give a zero star I would. When entering our room it smelt musty and as if somebody had smoked in our room. I gave the room a chance considering the a/c unit was not on. I hoped the smell would go away, but it didn’t. And You can’t take pictures of the smell unfortunately. The toilet had urine and hair on it from previous use. There was a press on nail on our floor. We left to go get dinner so I could figure out what to do. When I decided another room would not be acceptable considering the overall condition of the hotel I decided to go elsewhere and ask for a refund. I was told to call back the following morning because a manager was not in. I called in the morning, manager still not on site so I left a message for a return call. I called several hours later AGAIN. Left another message because manager was not able to come to the phone. Call returned within 5 minutes saying manager was not coming on today and they would not be refunding me because the room was clean. I told them I have pictures and they didn’t seem to care. STAY AWAY FROM THIS PLACE. Thankfully I was able to find a different hotel.

Frequently Asked Questions About SureStay Plus by Best Western Edmond

Does SureStay Plus by Best Western Edmond offer free breakfast?

Yes, SureStay Plus by Best Western Edmond provides free breakfast to all guests.

Are pets allowed at SureStay Plus by Best Western Edmond?

Yes, pets are welcome at SureStay Plus by Best Western Edmond including dogs.