Located in Edmond,OK, the SureStay Plus by Best Western Edmond is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained linens, and unclean bathrooms.
Customer Service
While some guests praised the friendly staff, many reported poor customer service, including unresponsive management and issues with check-in.
Value for Money
Guests noted that while the hotel is affordable, the quality of the stay often reflects the low price, with many stating 'you get what you pay for'.
Safety Concerns
Several reviews raised alarms about safety issues, including unsecured entrances and a general lack of maintenance.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests finding it lacking in quality and variety.
TT
Tammy Tune
Nov 15, 2025
5.0
The front desk is wonderful I extended our stay twice the service is fabulous
MH
Michael Hurley
Nov 8, 2025
1.0
I guess I should’ve looked at reviews and stuff for this hotel and I would’ve seen that it was rated two stars. In my opinion. I think it was supposed to read -2 stars. This is hands-down, the dirtiest hotel in Edmond. It’s more comparable to the motel called the red carpet Inn. Pulled in lots of trash on the exterior of the facility, old carpet and stuff laying on the side of the building randomly people with the hotel windows open cooking something that smelled awful people hanging out in their cars, listening to loud rap, music, smoking, marijuana, and dancing. We had already paid for the room, so I tried to just fight through and go inside to the room, but as soon as you walk in, there was holes in the wall from old lighting fixtures the walls were patched painted with the wrong color smelled heavily of some sort of mold it was hard to breathe. I told my wife we were getting the hell out of here.
PP
Peter
Nov 6, 2025
4.0
Decent, a bit aged, but for the price it’s hard to complain. Staff were nice so that’s good.
JL
Jim Lehman
Sep 29, 2025
4.0
Great value, wonderful service. Motel is dated(remodeling starts 9/27/25), but it was really clean, the walls were freshly painted, the beds were very comfortable. Breakfast could have used a little work, but I would definitely go back.
TC
Taylor Cooper
Sep 27, 2025
1.0
If I could give a zero star I would.
When entering our room it smelt musty and as if somebody had smoked in our room. I gave the room a chance considering the a/c unit was not on. I hoped the smell would go away, but it didn’t. And You can’t take pictures of the smell unfortunately.
The toilet had urine and hair on it from previous use. There was a press on nail on our floor. We left to go get dinner so I could figure out what to do. When I decided another room would not be acceptable considering the overall condition of the hotel I decided to go elsewhere and ask for a refund. I was told to call back the following morning because a manager was not in.
I called in the morning, manager still not on site so I left a message for a return call. I called several hours later AGAIN. Left another message because manager was not able to come to the phone. Call returned within 5 minutes saying manager was not coming on today and they would not be refunding me because the room was clean. I told them I have pictures and they didn’t seem to care. STAY AWAY FROM THIS PLACE.
Thankfully I was able to find a different hotel.
Frequently Asked Questions About SureStay Plus by Best Western Edmond
Does SureStay Plus by Best Western Edmond offer free breakfast?
Yes, SureStay Plus by Best Western Edmond provides free breakfast to all guests.
Are pets allowed at SureStay Plus by Best Western Edmond?
Yes, pets are welcome at SureStay Plus by Best Western Edmond including dogs.
Is smoking permitted on the property of SureStay Plus by Best Western Edmond?
No, SureStay Plus by Best Western Edmond is a smoke-free property.
Is free Wi-Fi available for guests at SureStay Plus by Best Western Edmond?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of SureStay Plus by Best Western Edmond?
The hotel operates 24 hours a day, 7 days a week, from Monday to Sunday.
Where is SureStay Plus by Best Western Edmond located?
It is located at 2700 E 2nd St, Edmond, Oklahoma 73034, USA.
What is the contact phone number for SureStay Plus by Best Western Edmond?
You can reach the hotel at +1 405-216-0300.
Are there other Best Western hotels near SureStay Plus by Best Western Edmond?
Yes, the Best Western Edmond Inn & Suites is a nearby hotel that you might consider for additional accommodation options.
How can nearby Best Western Edmond Inn & Suites help guests find accommodation alternatives?
Guests near SureStay Plus by Best Western Edmond can consider Best Western Edmond Inn & Suites as a nearby hotel option for convenience or availability.
What local points of interest are near SureStay Plus by Best Western Edmond for guests to visit?
While the data mainly lists hotels, guests might explore local attractions in Edmond, OK. For specifics, checking local guides or the hotel's concierge is recommended.