SureStay Plus by Best Western Edmond

3.7
659 reviews

About

HotelBest Western
Located in Edmond,OK, the SureStay Plus by Best Western Edmond is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

SureStay Plus by Best Western Edmond
2700 E 2nd St, Edmond, OK
73034, United States

Hours

Reviews

3.7
659 reviews
5 stars
271
4 stars
155
3 stars
72
2 stars
54
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained linens, and unclean bathrooms.

Customer Service

While some guests praised the friendly staff, many reported poor customer service, including unresponsive management and inadequate handling of complaints.

Value for Money

Several customers noted that while the hotel is affordable, the quality of the stay often reflects the low price, with many stating they received what they paid for.

Safety Concerns

Multiple reviews mentioned safety issues, such as unsecured entry points and a lack of proper security measures.

Mixed Experiences

Some guests had positive experiences with comfortable beds and good locations, but these were overshadowed by the overall negative feedback.
  • SM
    Sharon Moore
    1 day ago
    2.0
    Just didn't want to stay there and couldn't get a refund
  • RA
    Rex Abbott
    Dec 25, 2025
    5.0
    This is my "to stay" hotel when I'm on Edmond.
  • KH
    Kyla Hemphill
    Dec 24, 2025
    5.0
    We were in town for my MS appointment and MRI at OMRF. It was easy to get to and our room was very nice, clean, and comfortable.
  • TT
    Tammy Tune
    Nov 15, 2025
    5.0
    The front desk is wonderful I extended our stay twice the service is fabulous
  • MH
    Michael Hurley
    Nov 8, 2025
    1.0
    I guess I should’ve looked at reviews and stuff for this hotel and I would’ve seen that it was rated two stars. In my opinion. I think it was supposed to read -2 stars. This is hands-down, the dirtiest hotel in Edmond. It’s more comparable to the motel called the red carpet Inn. Pulled in lots of trash on the exterior of the facility, old carpet and stuff laying on the side of the building randomly people with the hotel windows open cooking something that smelled awful people hanging out in their cars, listening to loud rap, music, smoking, marijuana, and dancing. We had already paid for the room, so I tried to just fight through and go inside to the room, but as soon as you walk in, there was holes in the wall from old lighting fixtures the walls were patched painted with the wrong color smelled heavily of some sort of mold it was hard to breathe. I told my wife we were getting the hell out of here.

Frequently Asked Questions About SureStay Plus by Best Western Edmond

Does SureStay Plus by Best Western Edmond offer free breakfast?

Yes, SureStay Plus by Best Western Edmond provides free breakfast to all guests.

Are pets allowed at SureStay Plus by Best Western Edmond?

Yes, pets are welcome at SureStay Plus by Best Western Edmond including dogs.