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Hilton Garden Inn Tulsa-Broken Arrow

4.2
(429 reviews)

Business Details

420 West Albany Street, Broken Arrow, OK
74012, United States
(918) 940-8444
https://www.hilton.com/en/hotels/tulargi-hilton-garden-inn-tulsa-broken-arrow/

About

HotelHilton Garden Inn
Welcome to Hilton Garden Inn Tulsa-Broken Arrow, a stylish hotel just southeast of Tulsa near retailers, restaurants and St. John Broken Arrow hospital. Set off Highway 51, we’re minutes from major businesses, universities and family-friendly attractions such as the Tulsa Air & Space Museum, Big Splash Water Park and Tulsa Zoo. See a show at the Broken Arrow Performing Arts Center or try your luck at the Cherokee and Hard Rock casinos. Tulsa Airport is just 15 minutes away. Enjoy an array of dining options during your stay. The Garden Grille & Bar is open all day for freshly prepared American favorites, and our 24-hour Pavilion Pantry is well stocked with snacks and drinks. Order room service for tasty meals delivered to your door or have our friendly staff recommend a restaurant close by. Our business center and fitness center are always open to suit your busy schedule, and the indoor pool is the perfect place to relax after a busy day. Plan events and receptions for up to 200 people in your choice of state-of-the-art meeting rooms.

Location

Hilton Garden Inn Tulsa-Broken Arrow
420 West Albany Street, Broken Arrow, OK
74012, United States

Hours

Reviews

4.2
429 reviews
5 stars
262
4 stars
87
3 stars
28
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Hot Water Issues

Multiple reviews highlighted ongoing problems with hot water availability, causing discomfort during showers.

Breakfast Experience

Guests expressed dissatisfaction with the breakfast options, citing high prices and limited selections, often feeling it did not meet expectations for a Hilton property.

Staff Service

While some guests praised the friendly and accommodating staff, others reported inconsistent service and issues with communication.

Cleanliness and Comfort

The hotel was generally noted for its cleanliness and comfortable rooms, although some guests mentioned maintenance issues.

Location and Amenities

The hotel is well-located with access to nearby dining and shopping, but some amenities were found lacking or not as advertised.
  • ST
    Shannon Teague
    Feb 12, 2026
    1.0
    We ate at this in house restaurant not a single customer but my husband and I, it took an hour to get our food he ordered the ribeye with mashed potatoes and a side salad, I ordered the veggie Alfredo primavera with steak and a side salad. Our total was 115.00 which wouldn't be bad but the entire time we were waiting the kitchen staff were being heard saying the Alfredo sauce and pasta were in the microwave seriously microwave pasta for twenty plus dollars the two side salads were 15.00 each and we shared a small cup of dressing. We are hilton honors members and have been for years and the food at this place was absolutely disgusting!!! Do better hilton do better!!!
  • DN
    Debora Nicoletti
    Feb 5, 2026
    1.0
    The hotel itself was clean and well built, and overall the service was decent. Nothing about the property felt run down, and the stay started off fine. Breakfast, however, was underwhelming. There weren’t many options—nothing terrible, but definitely nothing special. Honestly, you’d probably get better value and a better meal eating at a nearby restaurant. The breakfast service also felt disorganized. Between the chef making omelets and the separate order menu, the whole process felt confusing. Communication was also a bit challenging at times due to broken English, which didn’t help the flow of service. The real downfall of this stay, though, was the shower. There was no hot water. When I mentioned it to the front desk, their response was simply that I should have called to report the issue. That’s a pretty unrealistic expectation—how exactly are you supposed to call the front desk when you’re already naked in the shower? The result: a cold shower, in a first-world country, in 2026. Overall, the hotel is fine if you’re just looking for a clean place to sleep, but between the weak breakfast experience and the hot water issue, this stay fell short of what I’d expect from a Hilton brand property.
  • MP
    Marissa P
    Jan 27, 2026
    5.0
    Drove down from MN to visit family. We ended up booking this hotel very last minute due to the original hotel we had booked beiny a complete DUMP. I really wish we would've booked here to begin with because from the minute we checked in until we checked out we had great service from the front desk, the bar, to housekeeping. We requested a 1st floor room due to having our dog with and wanting to be able to take her out with ease and they only had a handicap room available. It worked out perfectly for us. The room was spacious, clean, and most importantly comfortable. There was a slight issue with water spraying outside of the shower and getting the floor wet but we managed just fine by using an extra towel when showering as to not slip when getting out. We will definitely book here again when we visit again in the future.
  • LG
    Lupe Gonzalez
    Jan 1, 2026
    5.0
    Very dog friendly! Quiet and clean
  • CY
    Catherine Yore
    Dec 17, 2025
    3.0
    Friendly service and good location, but we had several family members in town for a funeral and there was no hot water whatsoever and we were told they don’t have a breakfast buffet on Mondays. Did not see that anywhere at time of booking. The hot water issue seems to be recurrent based on past reviews. Won’t be staying here again and certainly won’t recommend.

Frequently Asked Questions About Hilton Garden Inn Tulsa-Broken Arrow

What accessibility features does Hilton Garden Inn Tulsa-Broken Arrow offer?

The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.

Is breakfast available at Hilton Garden Inn Tulsa-Broken Arrow?

Yes, breakfast is available for guests at the hotel.

Brand Certified Facts from Hilton Garden Inn Tulsa-Broken Arrow

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