Staff interactions were mixed, with some customers praising friendly and helpful service, while others reported rude behavior from specific employees.
Cleanliness
While many guests noted clean rooms, there were several complaints about dirty bathrooms and issues with housekeeping.
Breakfast Quality
Breakfast received positive feedback for variety and taste, though some guests found it lacking in certain items or poorly prepared.
Room Maintenance
Multiple reviews highlighted issues with room amenities, including malfunctioning air conditioning and maintenance problems.
Overall Experience
Guests had varied experiences, with some expressing satisfaction and others indicating they would not return due to service and maintenance issues.
BS
Blake Sinner
2 days ago
4.0
Overall good experience. Only cons were the key card readers were old and finnicky, and the food choices in the area weren't the greatest though that's not the fault of the hotel
KS
Kristi Sisk
Jan 6, 2026
5.0
Robin at the front t desk was super nice and helpful.
AG
Ashley Garcia
Dec 28, 2025
5.0
We will definitely be back!
TV
Tony Vance
Dec 4, 2025
1.0
Melissa is very rude and stated telling me that she was not going to talk to me, The holiday inn stinks and needs better customer service.
JB
Jarrett Blake
Dec 2, 2025
4.0
The bathroom door in my room didn’t lock, when you opened the door to the room the wind forced the bathroom door open while someone is in there. The A/C would not stay on and it would make the room cool for a short time then it would turn off and the room would get warm. We couldn’t figure out how to turn off the E Save which I guess was causing it to turn off. the breakfast was great though.