Welcome to the Hilton Garden Inn Bartlesville, OK downtown hotel. We're close to Bartlesville Community Center/Concert Hall, ConocoPhillips Offices, Mozart Price Tower by Frank Lloyd Wright, and Schlumberger Wal-Mart Distribution Center, Just 40 minutes from Tulsa International Airport, the Hilton Garden Inn's central location in Bartlesville makes anywhere you need to visit a quick and convenient drive.
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, hair on bedding, and reports of bed bugs.
Service Quality
Customer service experiences varied widely, with some praising staff while others reported rude or unhelpful interactions, particularly with management.
Amenities and Maintenance
Guests frequently mentioned issues with amenities such as the hot tub and pool being out of service, as well as maintenance problems in rooms.
Breakfast Complaints
Many customers expressed disappointment regarding the breakfast options, citing high prices and poor quality.
Location and Comfort
Despite the issues, several reviews noted the hotel's convenient location and comfortable rooms.
SB
Shirley Bullard
Dec 26, 2025
1.0
If I could give a negative star hotel rating I absolutely would. This Five Star hotel is no where near 5 star utterly ridiculous. No shampoo in the shower, 3 towels booked for 4 people, was absolutely no coffee had to ask for it. Hot Tub out of service not informed upon booking. Chemicals added to the pool in the morning instead of at night. Seriously go to Motel 6 instead of here. Not to mention the pool is suitable for about 10 people.
WW
wheredidmyhammergo
Dec 20, 2025
3.0
Hot tub is drained. Manager claims that it is not listed on wesite, but pictures show it. Bar staff mia. Clean rooms, but the TV doesn't work or is not set up correctly. Nice workout equipment.
JC
Jason Clements
Dec 19, 2025
2.0
Not deserving of its 3-star hotel classification. No free breakfast. The door looked like someone tried to break in. And the bathroom had rust on the fixtures and doorframe.
MA
Mary Aycox
Dec 7, 2025
1.0
Management says the head housekeeper says we smoked Marijuana in the room ! Charging us and extra 150.00. This is so false , this didn't happen!!! We have more class than that . The housekeeper knocked on the door very early . She just walked in . So wrong.
TG
Tony Garcia
Dec 6, 2025
4.0
Rooms were very clean. The halls were pretty decent with a few carpet issues that I noticed. The smaller rooms are comparable to Holiday Inn, just more expensive.