Business Details
About
HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Located in the North End shopping district with easy access to State Route 83, the award-winning Holiday Inn Express & Suites Wooster blends comfort and convenience with exceptional hospitality.
Our prime location places you near top destinations like the Certified Angus Beef® Headquarters and Greystone Event Center, perfect for business travelers and event attendees. Explore nearby attractions such as the College of Wooster and Ohio State University’s Agricultural Technical Institute. History buffs can tour the Ohio State Reformatory, while a 35-minute scenic drive leads to Ohio’s Amish Country, offering charming shops, authentic dining, and rich cultural experiences.
Host team meetings, weddings, and social gatherings in our versatile venues, and enjoy our thoughtful amenities. Stay refreshed at our indoor pool and active in our 24-hour Fitness Center. Start each day with our complimentary Express Start™ Breakfast buffet and take advantage of free parking, free EV charging stations, and free Wi-Fi.
At the end of the day, unwind in our modern guest rooms with premium bedding and home-like amenities. Stay where comfort and hospitality meet in the heart of Wooster!
Location
Holiday Inn Express & Suites Wooster by IHG
128 Riffel Road, Wooster, OH
44691, United States
Hours
Reviews
4.5
199 reviews
5 stars
144
4 stars
35
3 stars
4
2 stars
5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The hotel is consistently praised for its cleanliness and modern appearance.
Staff Performance
Many reviews highlight the friendly and accommodating nature of the staff, particularly mentioning individuals like Patti and Brandi.
Breakfast Quality
The breakfast offerings are frequently described as excellent, with a wide variety of high-quality options.
Service Issues
Several customers reported issues with service, including unhelpful staff during check-in and complaints about management's response to problems.
Room Comfort
While many guests found the rooms comfortable, some noted issues with bed height and firmness.
- SPSherri Peahl5 days ago5.0I travel a lot for work and the Holiday Inn Express in Wooster is by far one of the best hotels I have stayed out. Location is great and the rooms are very comfortable. What really sets them apart is their staff. Patti and the entire staff go up and above to make sure everything is taken care of during my stay. Highly recommend this hotel!
- AMAnthony ManacapilliJan 3, 20265.0Wish there was better soundproofing between the floors. Otherwise it was great.
- TJTracey JohnsonDec 9, 20254.0The hotel is newer and clean. The front desk attendant at check-in was wonderful. The next day there was an issue with our bathroom, reached out to the front desk attendant and maintenance staff neither was helpful. Thank goodness we saw the original front desk attendant at check out shared our experience and she was extremely apologetic. I definitely plan to stay there in the future if necessary.
- VUVance UNov 19, 20255.0Clean new hotel
- N7Ninja 785Nov 1, 20253.0Check-in was smooth, shower was very nice, continental breakfast was definitely the best I've ever seen. However, my fiancé and I only got about 2 hours of real sleep because the bed was so incredibly stiff. I've laid on patches of ground that were softer than that bed. And that left us exhausted for the entire day. There was zero mention of any sort of "incidentals fee" which they just charged ahead of time, and evidently the hotel has some sort of absurd 11pm curfew. Even WITH your card key, you can only get back in the front door, after 10pm. And of course things like to pool...closed absurdly early, too. Like adults have some sort of bedtime. The hotel was honestly very nice...visually. But that awful bed absolutely (primarily) ruined the evening. Not only was it super stiff...but it was a mile off the floor. And then on top of that...when we checked out and told the staff about it...they couldn't have cared less. Not even an offer for a discount on a future stay. They are lucky the breakfast was just THAT good. Otherwise, this would definitely be a 1-star review.
Frequently Asked Questions About Holiday Inn Express & Suites Wooster by IHG
Does Holiday Inn Express & Suites Wooster offer EV charging stations?
Yes, Holiday Inn Express & Suites Wooster features three complimentary EV charging stations, two regular and one Tesla station.
Which airport is closest to Holiday Inn Express & Suites Wooster?
Akron-Canton Airport (CAK) is the closest airport to Holiday Inn Express & Suites Wooster.
Does Holiday Inn Express & Suites Wooster offer an airport shuttle?
No, Holiday Inn Express & Suites Wooster does not offer an airport shuttle
Does Holiday Inn Express & Suites Wooster offer connecting rooms?
Yes, Holiday Inn Express & Suites Wooster offers connecting rooms on a first-come first-served basis. Contact hotel for bedding type options.
Does Holiday Inn Express & Suites Wooster offer meeting and event spaces?
Yes, Holiday Inn Express & Suites Wooster features two meeting spaces, a Meeting Room for up to 44 guests and a Boardroom for up to 24 guests.
What are the check-in and check-out times at Holiday Inn Express & Suites Wooster?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Express & Suites Wooster.
Does Holiday Inn Express & Suites Wooster provide free breakfast?
Yes, the hotel offers a complimentary Express Start™ Breakfast buffet to all guests.
Are pets allowed at Holiday Inn Express & Suites Wooster?
No, pets including cats and dogs are not allowed at this hotel.
Is there free parking and EV charging available at Holiday Inn Express & Suites Wooster?
Yes, free parking and complimentary EV charging stations, including a Tesla station, are available for guests.
Does the hotel have a pool and fitness center?
Yes, there is an indoor pool and a 24-hour fitness center available for guest use.
What sanitation and cleaning measures are in place at Holiday Inn Express & Suites Wooster?
The hotel uses commercial-grade disinfectants, enhances cleaning in guest rooms and common areas, arranges common areas for distancing, removes high-touch items, and trains employees in cleaning protocols and hand washing.
Does the hotel offer meeting and event spaces?
Yes, Holiday Inn Express & Suites Wooster features two meeting spaces: a Meeting Room for up to 44 guests and a Boardroom for up to 24 guests.
Can guests access a business center at Holiday Inn Express & Suites Wooster?
Yes, the hotel provides a business center for guest use.
What nearby attractions are close to Holiday Inn Express & Suites Wooster that guests might want to visit?
Guests can explore nearby attractions such as the Certified Angus Beef® Headquarters, Greystone Event Center, the College of Wooster, Ohio State University's Agricultural Technical Institute, and the historic Ohio State Reformatory.
What nearby shopping options are available near Holiday Inn Express & Suites Wooster?
Nearby shopping options include DICK'S Sporting Goods, Hobby Lobby, Maurices women's clothing store, Claire's fashion accessories, Kay Jewelers, Five Below discount store, RadioShack electronics, and Shoe Dept. clothing and shoe store.