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Located in the North End shopping district with easy access to State Route 83, the award-winning Holiday Inn Express & Suites Wooster blends comfort and convenience with exceptional hospitality.
Our prime location places you near top destinations like the Certified Angus Beef® Headquarters and Greystone Event Center, perfect for business travelers and event attendees. Explore nearby attractions such as the College of Wooster and Ohio State University’s Agricultural Technical Institute. History buffs can tour the Ohio State Reformatory, while a 35-minute scenic drive leads to Ohio’s Amish Country, offering charming shops, authentic dining, and rich cultural experiences.
Host team meetings, weddings, and social gatherings in our versatile venues, and enjoy our thoughtful amenities. Stay refreshed at our indoor pool and active in our 24-hour Fitness Center. Start each day with our complimentary Express Start™ Breakfast buffet and take advantage of free parking, free EV charging stations, and free Wi-Fi.
At the end of the day, unwind in our modern guest rooms with premium bedding and home-like amenities. Stay where comfort and hospitality meet in the heart of Wooster!
Location
Holiday Inn Express & Suites Wooster by IHG
128 Riffel Road, Wooster, OH
44691, United States
Hours
Reviews
4.5
195 reviews
5 stars
141
4 stars
34
3 stars
4
2 stars
5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Patti and Brandi for their exceptional service.
Cleanliness
The hotel received consistent positive feedback regarding its cleanliness, with numerous reviews noting the spotless rooms and common areas.
Breakfast Quality
The breakfast was frequently described as excellent, with a wide variety of high-quality options that impressed many guests.
Room Comfort
While many guests found the rooms comfortable, there were complaints about the height and firmness of the beds, which some found difficult to manage.
Service Issues
Several reviews mentioned significant service issues, including poor handling of reservations, rude staff interactions, and unresolved complaints.
- EREric RNov 11, 20255.0Nice hotel nice room friendly staff would recommend
- PMPeter MitchellNov 8, 20255.0Patti treated us tremendously well and we were very impressed! 👍
- N7Ninja 785Nov 1, 20253.0Check-in was smooth, shower was very nice, continental breakfast was definitely the best I've ever seen. However, my fiancé and I only got about 2 hours of real sleep because the bed was so incredibly stiff. I've laid on patches of ground that were softer than that bed. And that left us exhausted for the entire day. There was zero mention of any sort of "incidentals fee" which they just charged ahead of time, and evidently the hotel has some sort of absurd 11pm curfew. Even WITH your card key, you can only get back in the front door, after 10pm. And of course things like to pool...closed absurdly early, too. Like adults have some sort of bedtime. The hotel was honestly very nice...visually. But that awful bed absolutely (primarily) ruined the evening. Not only was it super stiff...but it was a mile off the floor. And then on top of that...when we checked out and told the staff about it...they couldn't have cared less. Not even an offer for a discount on a future stay. They are lucky the breakfast was just THAT good. Otherwise, this would definitely be a 1-star review.
- KDKristin DudleyOct 27, 20251.0Do not stay at this hotel. Our 8-9-year-old girls' soccer team stayed here for a tournament weekend, and it was an awful experience. After a long day of travel and games (10am to 5pm), we went straight to dinner at Foundry Social, and most arrived back at the hotel around 9-930 to check in and go to bed. The next morning, a hotel representative informed us that the gym had been damaged overnight and accused our team of responsibility, citing "video footage." When we asked to view the footage, our request was denied. We have since had to dispute unauthorized charges through our credit card companies and file formal complaints with the hotel's corporate office and the local police department. If the hotel truly believed damage occurred, why not verify gym entry through key card records or share the supposed footage? Instead, they have unfairly accused young children without evidence. This was a terrible experience - deceitful, unprofessional, and completely unsupportive. I would strongly recommend staying elsewhere
- CBChristopher BoehmOct 19, 20252.0Made a reservation for the location, but also b/c they have a fitness center. I asked about the fitness area when I checked in and was informed where it was. Went my room and then came down to the fitness center which had a hand-written, "CLOSED" sign on the door. I went to the front desk who knew nothing -- recommended I return to my room to allow time to check to manager. I got a call 10 minutes later that the fitness center was indeed non-useable. No alternatives were provided and I immediately checked out and went to the Hampton Inn down the street for $50 less and a useable fitness area.
Frequently Asked Questions About Holiday Inn Express & Suites Wooster by IHG
Does Holiday Inn Express & Suites Wooster offer EV charging stations?
Yes, Holiday Inn Express & Suites Wooster features three complimentary EV charging stations, two regular and one Tesla station.
Which airport is closest to Holiday Inn Express & Suites Wooster?
Akron-Canton Airport (CAK) is the closest airport to Holiday Inn Express & Suites Wooster.
Does Holiday Inn Express & Suites Wooster offer an airport shuttle?
No, Holiday Inn Express & Suites Wooster does not offer an airport shuttle
Does Holiday Inn Express & Suites Wooster offer connecting rooms?
Yes, Holiday Inn Express & Suites Wooster offers connecting rooms on a first-come first-served basis. Contact hotel for bedding type options.
Does Holiday Inn Express & Suites Wooster offer meeting and event spaces?
Yes, Holiday Inn Express & Suites Wooster features two meeting spaces, a Meeting Room for up to 44 guests and a Boardroom for up to 24 guests.
What are the check-in and check-out times at Holiday Inn Express & Suites Wooster?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Express & Suites Wooster.
Does Holiday Inn Express & Suites Wooster provide free breakfast?
Yes, the hotel offers a complimentary Express Start™ Breakfast buffet to all guests.
Are pets allowed at Holiday Inn Express & Suites Wooster?
No, pets including cats and dogs are not allowed at this hotel.
Is there free parking and EV charging available at Holiday Inn Express & Suites Wooster?
Yes, free parking and complimentary EV charging stations, including a Tesla station, are available for guests.
Does the hotel have a pool and fitness center?
Yes, there is an indoor pool and a 24-hour fitness center available for guest use.
What sanitation and cleaning measures are in place at Holiday Inn Express & Suites Wooster?
The hotel uses commercial-grade disinfectants, enhances cleaning in guest rooms and common areas, arranges common areas for distancing, removes high-touch items, and trains employees in cleaning protocols and hand washing.
Does the hotel offer meeting and event spaces?
Yes, Holiday Inn Express & Suites Wooster features two meeting spaces: a Meeting Room for up to 44 guests and a Boardroom for up to 24 guests.
Can guests access a business center at Holiday Inn Express & Suites Wooster?
Yes, the hotel provides a business center for guest use.
What nearby attractions are close to Holiday Inn Express & Suites Wooster that guests might want to visit?
Guests can explore nearby attractions such as the Certified Angus Beef® Headquarters, Greystone Event Center, the College of Wooster, Ohio State University's Agricultural Technical Institute, and the historic Ohio State Reformatory.
What nearby shopping options are available near Holiday Inn Express & Suites Wooster?
Nearby shopping options include DICK'S Sporting Goods, Hobby Lobby, Maurices women's clothing store, Claire's fashion accessories, Kay Jewelers, Five Below discount store, RadioShack electronics, and Shoe Dept. clothing and shoe store.