Staybridge Suites Cincinnati North by IHG

Reviews

• JC

  Justin Chapin

  Feb 12, 2026
  1.0
  Started staying in room 411 Monday night. All week I’ve been waking up with a sore throat, runny nose, sneezing, watery eyes and a headache which would continue throughout the day. So I just did some investigating when I got back from class today, this hotel room has mold. See the attached pictures. The nice lady at the front desk moved me to a different room. I see mold in this room as well, just not as bad- room 333. However, I hope there is something more than you can do for me for all of this.
• AH

  Aubrey Hanson

  Feb 5, 2026
  5.0
  Great hotel, fun social hours Mon-Wed. Good food. Great clean rooms.
• BW

  Beverly Wilkes-Null

  Jan 4, 2026
  5.0
  The customer service was awesome.
• MM

  Michelle McLain

  Dec 27, 2025
  4.0
  The hotel itself and staff are always great. This is our go-to location when we visit. However, the reason I’m giving it 4 stars instead of 5…is because there’s nothing more frustrating than being a Diamond Member and having to park on the other side of the building from our room…because EVERY spot is taken up by the employees and/or patrons from the adjacent restaurant, Jag’s. Love Jag’s too - amazing food and service but one or the other, be it the hotel or the restaurant need to expand their parking to allow for their OWN patrons, especially in the middle of winter when families are staying at the hotel for the holidays. It’s incredibly frustrating and as much as we love the hotel, this single thing could be the reason why we may opt for other accommodations moving forward. The issue needs to be addressed with management from both places. If I’m spending $200 a night for a hotel, I should be able to have a parking spot near the entrance to my room…and not give it up to the 100 restaurant employees who park there daily. And if that’s the expectation, there should be some kind of reciprocity arrangement made, whereas hotel guests at the very least…get some kind of discount at the restaurant or on our stay here. The employees galavant in the parking lot after their shifts and play loud music at midnight from their cars as well as drink and leave cans and bottles in the parking lot. Not the best image for the hotel; it’s incredibly off-putting. Additionally, the last few times we’ve been here, the WiFi has been intermittent at best and that’s if it works at all. Just my two cents as a long-time patron of this place, and I hope it’s addressed because we really do like the staff and the rooms. I’d hate to take my business elsewhere over things that could be fixed fairly easily.
• SD

  Sandy Dalton

  Dec 17, 2025
  5.0
  Came to Cincinnati go visit family. The location was great close to I-75. Staff was very friendly and helpful. The room was excellent with mini kitchen.