avid hotel Cincinnati N - West Chester by IHG

4.2
262 reviews
Welcome to the avid hotel Cincinnati N - West Chester

About

HotelBudget Hotelavid Hotels
Kickstart your stay at avid hotel Cincinnati N - West Chester, where modern design and comfort await just off I-75. Our pet-friendly hotel in West Chester, Ohio, places you moments from EnterTRAINment Junction, The WEB Extreme Entertainment, Voice of America Park, Jungle Jim’s International Market, and Cincinnati Zoo & Botanical Garden. Settle into hotel rooms featuring quality pillow-top mattresses and blackout shades, ensuring a restful night’s sleep so you wake refreshed. Each morning, savor our complimentary hot grab-n-go breakfast with fresh eggs, hearty potatoes, and 24/7 bean-to-cup coffee. Whether you’re traveling for leisure or business, discover the essentials done right every time at avid hotel Cincinnati N - West Chester.

Location

avid hotel Cincinnati N - West Chester by IHG
8927 Lakota Drive West, West Chester, OH
45069, United States

Hours

Reviews

4.2
262 reviews
5 stars
163
4 stars
47
3 stars
18
2 stars
13
1 star
21

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, including dirty bathrooms and unclean rooms.

Customer Service

Staff received positive feedback for being friendly and helpful, although some reviews noted poor management and service issues.

Breakfast Quality

The breakfast options were generally described as limited and sometimes not properly maintained.

Room Comfort

Rooms were often noted as clean and comfortable, but some guests mentioned issues with size and amenities.

Check-in Experience

Several reviews highlighted frustrating check-in experiences, including overbookings and delays.
  • CB
    cole bradshaw
    Dec 26, 2025
    5.0
    Clarence is the man - look forward to seeing him when my lady and I come to visit. Always great customer service with an amazing attitude, thank you!
  • SG
    Stacey Green
    Dec 4, 2025
    5.0
    Courtney did an amazing job cleaning my room this week. I really appreciate walking in everynight and the bed is made.
  • JB
    jim bell
    Nov 30, 2025
    1.0
    Worst check in experience ever. I had booked the room through a 3rd party, was charged by the :rd party for the room in ful. We got to the hotel at about 130am after a day of travel and they couldn’t check us in for some reason. We were on a call with said 3rd party, they were on another line with the hotel and still couldn’t figure it out. Lady at the front desk was frustrated as were we. We will never use this chain again.
  • JG
    Jeremy Gray
    Nov 11, 2025
    5.0
    Staying here while in town working. Nice, clean and friendly staff
  • MS
    Magnificent Smith
    Oct 20, 2025
    1.0
    Thought Avid was one of the cleanest and the most newest member of choice hotel... the hotel is quite new and modern.. but unfortunately, service was so poor.. dont know how they define hospitality. The front desk even didnt smile at you upon check in... although they provide hot breakfast.. egg, potato and crambled bacon.. but be careful.. their yogart were expired.. and some of their fruits were rotten.. and take note also there is no microwave inside your room. You need to heat your food downstairs.. quite inconvenient. While location quite nice.. quiet and lots of food options in the area.. but it is more on a high end ans expensive place or establishments. Oh forgot to mention, be careful of using their towel.. there's a stain of poop.. check it before you use it. Disgusting !

Frequently Asked Questions About avid hotel Cincinnati N - West Chester by IHG

Does your hotel serve free breakfast?

Fuel up with our complimentary grab-and-go breakfast serving rotating hot and hearty breakfast sandwiches, egg bites, name-brand items, 24/7 bean-to-cup coffee and healthy options like egg white omelets.

Does your hotel offer TV casting?

Yes, all avid hotel guest rooms have a 55’ TV with casting from your smart device.