Best Western Park Hotel

Reviews

• KM

  Kelly Meckes

  Nov 14, 2025
  1.0
  A young lady was attending the desk. She was not friendly nor informative. She did inform me that the elevator was out of order and that we had to carry our 4 pieces of luggage up two flights of stairs. We are seniors. She offered no assistance. Upon entering the room there is no overhead lighting at the door. The light switch turned on a dull light across the room in the corner. The TV was a 19” flat screen! Really? We could not enjoy it from the bed because it was so small and the remote did not work well at all. Very limited channel offerings. The room was reasonably clean and quiet but the bathroom was old and outdated. We went down for breakfast in the morning at 8:30. The eggs and sausage were cold and hard. The warmers were not on. The pancakes were also old, stiff, and cold as well. No water available. Nobody was attending the breakfast so there was no one to tell. Not that they would have cared. This hotel lacks any customer service, professionalism, or desire to please. My expectations were low to begin with but they managed to even perform below expectations! I cannot recommend this hotel!
• MM

  Michele Meckes

  Nov 14, 2025
  1.0
  Elevator did not work. Carried everything up two flights of stairs We went to the breakfast buffet around 8:30 am and the eggs and sausage were ice cold. Not even room temperature. Expected better for the price.
• AP

  Amy P

  Nov 5, 2025
  1.0
  I will not recommend staying at this hotel, as they have lost my business! My husband works in town and works night shift. I called to book a room and it was going to be over $200 for middle of the week so I booked it on Priceline tax included $105 that’s not the problem. Problem was my husband needed to check in early as he would only need the room from 7:30am until 6:30pm less than 12 hrs but paid for the whole night. When he asked if he could check in early the “Nephew” of the owner charged him an extra $50 which would have been okay but it was not full or even busy!! The elevator was broke as well! My husband lives out of town and would be staying every week 1-4 days but not any more! This so called “Nephew” is not a business person very rude and arrogant! Can NOT recommend this place if you plan to stay often as they are not will to work or form a relationship with you! This is the first time we have ever encountered such people! If it was a holiday or weekend or even busy I would not mind paying the extra but for a nearly empty Tuesday morning tells me they are just about the money! I wish them well but will not recommend or be staying there!
• MG

  Mark Gilbert

  Oct 20, 2025
  2.0
  Worst best western I have been to across several states. Too many issues but some are likely a timing issue. No dedicated parking so have to take very limited street parking on a busy street. Room had a closet door and window fall apart randomly, shower has no water pressure at all. No DND option so housekeeping somehow managed to change our room keys a day before we left so we got locked out. Front Desk wasn't very helpful and didn't even tell us where the room we had to stay in was, elevator was out of order and locals say it's always been broken. Walls are paper thin so you hear everything in the rooms next to you, as well as outside. Had to call local PD for a noise complaint at 2am for drunks in the front fighting, every night was something else with noise issues, protest at 9am with enough honking to wake the hotel. The only positive I can say about this hotel is the rooms were at least CLEAN.
• MW

  Molly Ward

  Oct 18, 2025
  1.0
  Arrived to find out that the elevator was broken. When asked if a second floor room was okay— I disclosed that unfortunately it was not as I am 7 months pregnant and hauling luggage and my toddler. The response was well too bad because our first floor is booked. Well then don’t ask a preference. Also, the hotel is out of ADA compliance. Once we went over the hills and through the woods of the stairs in the building to locate our room. We found it average at best with stains on the carpet and just generally not great. If you have another option… I highly recommend it.

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