Best Western Plus Strongsville Cleveland

Reviews

• RS

  Randolph Song

  4 days ago
  1.0
  The front desk clerk charged me twice for staying, and denied that fact while the receipt is presented. Both clerks are very rude, and brutally asked us to “leave the hotel”. No such service should ever happen in any hospitality.
• MW

  Mitch W.

  Feb 21, 2026
  5.0
  I had an excellent 2 day stay at the best Western in Strongsville. The room was super clean inside and out extremely quiet. No hotel is going to be absolutely perfect. There is going to be some flaws but honestly, it’s a decent hotel Strongsville Police Department also does random patrols so it’s definitely safe in the parking lot as big as it is but overall, I would definitely stay here again and highly recommend this hotel to anyone.
• AT

  Adriyanna Tesimu

  Feb 18, 2026
  2.0
  front desk staff were super cool and nice room was comfy but dirty (particularly the shower was not fully cleaned before arrival-shown in picture) and the shower was not draining well. If we were there for more than one night, we would have called front desk and asked them to unclog/clean it but we just needed a good sleep and to get back on the road!
• SF

  Sara Fowler

  Feb 16, 2026
  1.0
  Overall terrible stay. The room was clean. The bathroom was not great. The toilet ran for up to 30 min after usage. The shower water took up to 30 min to achieve lukewarm temperature. There was a man on drugs placed within our team room block causing a disturbance and scaring children. Front desk did not answer several calls. Cops were called . Hotel provides zero security. One family found drugs in their room while another woke up to a used condom in front of their door. Only response from manager was a generic thank you for the update email. I wouldn’t recommend this place to anyone.
• JG

  JaMaya Gay

  Feb 5, 2026
  2.0
  I will NEVER book with this hotel again! They kicked me out after one night, Monica lied and told her manager me and my boyfriend were arguing and being loud and disrespectful. We did not argue AT ALL! She called the police on us and us put out ON MY BIRTHDAY! I witnessed an argument in my hall way and saw them the next day!(Monica was RUDE from the beginning, and was giving very much eacist vibes) Before leaving she tried to tell me they only charged me for one night, when I paid for 4 nights!