Business Details
About
ResortWater ParkHotelAmusement ParkArcade
Located just a short drive from Cedar Point and Cedar Point Shores, the newly renovated Castaway Bay is an indoor waterpark oasis that features a 38,000 sq. ft. tropically themed water paradise along with a variety of rooms and suite combinations that each feature a mini-fridge and microwave. Children’s activity programming, an outdoor pool and a fitness room are just some of the additional amenities of this waterfront property. The hotel features a Quaker Steak & Lube restaurant along with a deli serving Starbucks coffee, breakfast buffet and snack shack.
Location
Castaway Bay by Cedar Point Resorts
2001 Cleveland Road, Sandusky, OH
44870, United States
Hours
Frequently Asked Questions About Castaway Bay by Cedar Point Resorts
What are check in and check out times?
Check-in time is 4PM. Guests are permitted to enter the waterpark on their day of check-in before their rooms are available. Guests should check-in at the front desk to pick up their wristbands. Day use lockers may be used to store clothing while guests enjoy the waterpark before their rooms are available. Day use lockers are located inside the main entry of the waterpark.
Check-out is by 11 AM. Guests are permitted to use the waterpark for the entire day on their day of check-out. Day use lockers may be used to store clothing while guests enjoy the waterpark before their rooms are available. Day use lockers are located inside the main entry of the waterpark.
Do you have an ATM machine?
Yes, there is an ATM machine located to the left of the main lobby entrance, just past Flo's Surf Shop and the elevator.
Do you have baggage storage?
No.
What credit cards do you accept?
Castaway Bay Resort accepts Visa, MasterCard, Discover and American Express.
What is required to purchase alcohol?
In order to purchase alcoholic beverages, guests must be at least 21 years of age and have a valid driver’s license or state identification card. Military identification cards and passports are not valid forms of identification.
Is internet access available?
Complimentary high-speed wireless internet is available in all guest rooms as well as public areas.
Are laundry facilities available?
A guest laundry is available on the third floor near Club Castaway. The room contains three washers, six dryers that accept credit card only.
Are non-smoking rooms available?
All rooms at Castaway Bay are non-smoking. Smoking is permitted outside the complex.
Do you have safe deposit boxes?
A Safe Deposit Box is highly recommended for storing valuables. Safe Deposit Boxes are available at the front desk.
Are vending machines available?
Vending machines are located next to the ice machines near the middle of all guest floors. Change is available at the Front Desk.
Is there an age requirement to enter Castaway Bay Waterpark?
All children entering Castaway Bay must be accompanied by a supervising companion. A supervising companion is someone who meets all the requirements to ride the rides themselves, is 14 years of age or older and demonstrates appropriate observed behavior.
Are baby bottles permitted in the waterpark?
Baby bottles are permitted in the waterpark if they are made of plastic material. No glass containers are permitted.
Are flotation devices permitted in the waterpark?
No. Flotation devices (balls, water wings, etc.) are not permitted in the waterpark. Life vests/life jackets are available for waterpark use.
Can we bring our own food and beverages into the waterpark?
Outside food and beverages, including picnic baskets and coolers, are not permitted in the waterpark. Food and beverages purchased within Castaway Bay Resort property may be carried into the waterpark, however, glass bottles and containers are not permitted. Special needs items may be brought into the park in small coolers (no glass items).
Does the waterpark have lockers available?
Yes, day use lockers can be rented inside the waterpark. Guests must have a valid wristband to enter the waterpark and use the lockers. Deposit and fees required. If a guest has lost a locker key, they should go to the Redemption Center at Gamer's Grotto Arcade.
Does the waterpark have changing rooms?
Yes - Castaway Bay has male and female changing rooms as well as private family changing rooms available. All changing rooms include showers. Guests must have a valid wristband to enter the waterpark and use the changing rooms.
Are pets permitted at Castaway Bay?
No, pets are not permitted inside Castaway Bay waterpark or the resort.
Can I enter the waterpark if I am not a guest of Castaway Bay Resort?
Entrance to the waterpark is permitted to registered guests of the hotel. Birthday party bookings include access to the waterpark.
Are towels provided in the waterpark?
Yes, towels are provided inside the waterpark. You are also welcome to bring your own.
Are strollers allowed in the waterpark?
Yes, strollers are welcome at the Castaway Bay Indoor Waterpark.
What are the general access hours for Castaway Bay?
Castaway Bay is open 24 hours a day, seven days a week.
When can guests dine in at Castaway Bay?
Dining hours at Castaway Bay are from 6:00 AM to 11:00 PM daily.
What are the check-in and check-out times at Castaway Bay?
Check-in time is 4 PM, and guests may enter the waterpark before their room is available. Check-out is by 11 AM, with full waterpark access on the checkout day.
Does Castaway Bay provide internet access?
Yes, complimentary high-speed wireless internet is available in all guest rooms and public areas.
Are pets allowed at Castaway Bay?
No, pets are not permitted inside the waterpark or the resort.
Is there an ATM available on-site at Castaway Bay?
Yes, an ATM machine is located to the left of the main lobby entrance, near Flo’s Surf Shop and the elevator.
Can I bring my own food and beverages into the waterpark?
Outside food and beverages are not permitted, but items purchased within Castaway Bay may be brought into the waterpark, excluding glass containers.
What age requirements exist for waterpark supervision?
All children must be accompanied by a supervising companion who is at least 14 years old and meets ride requirements.
How can nearby attractions like Cedar Point benefit my visit to Castaway Bay?
Located just a short drive away, Cedar Point offers additional amusement park fun, making Castaway Bay a convenient accommodation choice to enjoy both waterpark and amusement attractions.
Where is Gamer's Grotto Arcade located in relation to Castaway Bay?
Gamer's Grotto Arcade is located within the waterpark area at Castaway Bay, providing additional entertainment options for guests.
Are there dining options near Castaway Bay?
Yes, nearby dining options include Quaker Steak & Lube and Famous Dave’s Bar-B-Que of America, both offering casual and family-friendly meals.