Business Details
About
HotelBest Western
Located in Saint Clairsville,OH, the Best Western St. Clairsville Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western St. Clairsville Inn & Suites
51654 NATIONAL RD, Saint Clairsville, OH
43950, United States
Hours
Reviews
4.4
301 reviews
5 stars
193
4 stars
71
3 stars
17
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some negative experiences reported.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed it, others criticized the limited options and quality.
Room Issues
Several reviews mentioned issues with room cleanliness and maintenance, including uncleaned rooms during extended stays and problems with amenities.
Noise Levels
Guests frequently noted noise from the nearby highway, which affected their comfort during the stay.
- DCDa cJan 1, 20265.0Rooms are clean and nice great value
- LCLisa ClayDec 31, 20255.0Fast & friendly check in. Very clean lobby & room. Abundant breakfast choices. Clean, heated pool. Exercise room. Convenient location. Perfect weekend getaway. Will definitely stay again.
- MTmatt trokanDec 29, 20254.0Nice clean place to stay the night. The beds and furnishings were nice. The coffee in the morning was pretty good too. The value for the price was terrific. Would definitely stay again.
- BGBebe GurlDec 27, 20253.0Overall the room was clean and tidy. These are smaller rooms, and the bathroom was tiny. It's an updated property. There is a small indoor pool. I didn't get to go due to unforeseen circumstances. Breakfast was okay; nothing to brag about. Definitely smaller than other BW sites. Warning: Do not book through 3rd party sites. They don't honor points, and I'm fighting to get a partial refund due to unforeseen circumstances. We stayed 1 of the 2 nights booked. The front desk clerk refused a partial refund (he was smirking, laughing, and rude about our circumstances). He didn't care at all. I wouldn't be surprised if he and his wife run the 3rd party site. She was in the office with their screaming baby. Anyways, contacting corporate and the FTC. We have travel insurance via the 3rd party site, too, still no resolve on either end. Due to the front desk clerk's attitude, I definitely don't recommend this property.
- KAken allenOct 17, 20254.0My wife and I always stay here whenever we travel to and from,0 NJ to Cincinatti. It is close to the MALL, which offers plenty of choices for food and shopping. We have always found this hotel to be comfortable, convenient and affordable. The downside is that it very close to the W/B I-470/70 junction and the road noise can be rather loud at times, but since I use a sound-machine when sleeping, it presents no issue for me. The rooms are nice and clean. Everything worked well. For me, the beds could be a little harder. A sore back is not what you want when you have to drive 300+ miles the next morning. We noticed that the free breakfasts have gone down-hill a little. The selections are fewer than previously. (Just 2 hot selections: bacon and eggs.) The "Candian Bacon" was overly smoked and very thin, but the scrambled eggs were fine.) The first-floor snack and soda machines were either gone or inoperable. But the main desk has items for sale. I also noticed that there is now a "TIPS" jar next to the coffee machine. I have a feeling that this hotel has changed hands, much like the Best Western in Monroe, Ohio which I believe has now changed its name? We will stay there again next trip to see if we need to find another hotel.
Frequently Asked Questions About Best Western St. Clairsville Inn & Suites
What is the address of Best Western St. Clairsville Inn & Suites?
The Best Western St. Clairsville Inn & Suites is located at 51654 National Rd, Saint Clairsville, OH 43950, USA.
Is free Wi-Fi available at Best Western St. Clairsville Inn & Suites?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours of Best Western St. Clairsville Inn & Suites?
The hotel is open 24 hours a day, 7 days a week.
Can I book a room online for Best Western St. Clairsville Inn & Suites?
Yes, you can book a room online through their official website or the Best Western booking page.
Does Best Western St. Clairsville Inn & Suites have any special promotions?
Yes, if you stay for 2 nights, you can get a $50 Best Western Gift Card as part of their featured promotion.
How can I contact Best Western St. Clairsville Inn & Suites by phone or fax?
You can call them at +1 740-699-0010 or send a fax to +1 740-699-0662.
What kind of customer service can I expect at Best Western St. Clairsville Inn & Suites?
The hotel offers superior customer service aimed at meeting all your needs and exceeding your expectations.
Are there any travel assistance or currency exchange services near Best Western St. Clairsville Inn & Suites?
Yes, AAA St. Clairsville, which offers travel agent and currency exchange services, is located nearby and can assist travelers during their stay.
What engineering or environmental testing services are available near Best Western St. Clairsville Inn & Suites?
RETTEW, a company specializing in engineering services and environmental testing, is located nearby and may be of interest to guests looking for these services.
Is Best Western St. Clairsville Inn & Suites conveniently located for travelers?
Yes, the hotel is located in Saint Clairsville on National Rd with nearby travel services like AAA St. Clairsville to assist guests, making it a convenient choice for travelers.