Holiday Inn Express & Suites Cleveland-Richfield by IHG

Reviews

• KB

  Kristi Barrowman

  Mar 4, 2026
  5.0
  The room was clean, the staff helpful and it was easy to get to!
• WM

  Wendell Myers

  Mar 2, 2026
  5.0
  Had a wonderful stay. Cleaning and upgrades going on.
• A

  -

  Feb 20, 2026
  5.0
  We had an awesome experience at this hotel. Angel checked us in and he was very calm and helping even though a party of 15 was in front of us, he even got us a better rate than I had booked w reservations (had some issues w correct night being booked). The breakfast was great best I have ever seen at a hotel and Ms Sam had the breakfast area stocked and clean. Beds were comfy and room was clean!! Thank you !!
• MS

  Maria Santana

  Feb 18, 2026
  4.0
  I liked the hotel a lot. It was a good location for where I needed to be, breakfast was good options, room was big. My only issue was, the hotel doesn't service the rooms daily until late in the day. I would come back to the room and housekeeping was trying to come in to clean, when I was out all day and there was plenty of time to service the room. When I mentioned it to the front desk all they said was that it would be getting serviced late again, they do the rooms that need to be cleaned first. I stayed for 3 nights, it would have been nice to have the room cleaned once.
• AS

  Ahron Stern

  Feb 16, 2026
  1.0
  Don’t book here. Extremely dirty, found dirty tissue in my room, someone’s hair shavings in the bathtub! Lobby is also very dirty and just not upkept at all. Absolutely disgusting