Best Western Norwalk

Reviews

• TL

  Tessa Lester

  Oct 11, 2025
  1.0
  They don’t answer the phone
• AD

  alyse dewitt

  Oct 11, 2025
  3.0
  Need new mattresses. Ask for king size bed and got 2 queens.
• DT

  David Turner

  Oct 5, 2025
  5.0
  Nice place to stay a short drive from Cedar Point. Room was clean and included breakfast was good. Great value especially compared to other hotels in the area. Bed was comfortable and shades kept the room dark even with an easy-facing window.
• KB

  Koa Bannon

  Oct 5, 2025
  3.0
  Let’s be totally honest the rules themselves were not terrible but the overwhelming and disgusting stench of weed and Indian food really set the bar. Inside the rooms were fine you could say and rather clean except for the blood smear on the curtain for everything being broken in the smallest bathroom could’ve ever seen. I’d say the room worked dysfunction. When I first walked in, I was ready to sleep in the car, but giving it a chance it wasn’t the worst but maybe next time I’ll find somewhere better
• LM

  liz maynard

  Sep 22, 2025
  5.0
  I was a lil put off by the few bad reviews. But to be honest this place had the best rating/reviews in the area. I am so glad we stayed here! HIGHLY recommend! Our stay here was Sat-Mon in Sept. We stayed in rm 234 it is the room w 3 Queen beds. Sat was about $140 and Sun was only about $120. You should always check what ur rate will be for each day your going to stay. If you do not, you can't complain about the rate later. Thats just dumb. This stay was for my husbands birthday celebration, I got him a fishing charter on Sandusky Bay w family and friends. I also planned dinner and cake for when they got back. I asked at check in if I could use the breakfast room and was told shift change was at 4pm to call down and ask the new person on duty. Which I did and Felicity was very kind to let us and asked how many people which only 6 were staying for dinner. I promised to clean up our mess. We did put up a happy Birthday banner and our own table cloths, only utilizing 3 tables, making sure to put everything back the way it was when we were done. We appreciated this so much! Now, I like to keep my expectations in perspective. You should too. For the price this hotel exceeded my expectations! Every employee we encountered was very kind and courteous. Everything was clean, no smells. Pool and Hot tub Area- pool was warm. Hot tub was very hot, I'd guess kept about 102°. Pool area very clean, towels set on each table. FYI- The bathroom in the pool area is huge. There's a bathroom in the hall right outside the pool room too but its small. Breakfast- It was very good and well maintained the whole time. It is a hot breakfast, w waffle makers, fresh fruit, breads, muffins, pastries, cereals, hot drinks, OJ, yogurt, im sure im missing things. Very nice. Room- very clean, well stocked. Not small but just enough room to move around comfortably. The bathroom was very small, just enough room to open the door. Though, very clean and well maintained. This room would NOT be wheelchair accessible. However, we did have handicap/mobility disabled people in our group and we were ok. A walker/rollator was a tight squeeze but we made it work. * This room was also all the way down the end of the hallway. * Parking- good parking, especially for handicap near front door. Front door- is a pull to open door not the usual big automatic open doors. Elevator- is halfway down the hallway. A bit of a walk for anyone w mobility issues. So plan accordingly. *This hotel should have a higher rating. We've paid much more in this area for much less in hotels not nearly as well maintained, with staff not nearly as professional. *Thank you to Felicity and all the staff for a great experience!*

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