Best Western Norwalk

4.0
591 reviews

About

HotelBest Western
Located in Norwalk,OH, the Best Western Norwalk is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Norwalk
351 MILAN AVE, Norwalk, OH
44857, United States

Hours

Reviews

4.0
591 reviews
5 stars
296
4 stars
142
3 stars
72
2 stars
33
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests reported issues with cleanliness, including dirty rooms, unclean bathrooms, and even bed bugs.

Staff Performance

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and lack of training.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others noted shortages and poor quality.

Room Conditions

Several reviews mentioned small, cramped rooms with maintenance issues, such as clogged drains and uncomfortable beds.

Value for Money

Guests felt that the hotel provided good value for the price, especially compared to other local options, despite some negative experiences.
  • WM
    Wendy Mckay
    2 days ago
    4.0
    We came over winter break when our kids needed a little getaway and we needed to not break the bank. Pro- awesome pool and hot tub. Nicely heated, good size, has both shallow and deeper areas, can supervise the pool from the hot tub. Beds/pillows were very comfy. Staff was very responsive to our needs. Adjoining rooms were great. Very affordable. Breakfast was included and was totally adequate, but not amazing. Con-the bathrooms and bedrooms overall are very tight. Beds were very high, which was fine for us but could be a problem for anyone with restricted mobility. TV size is quite small.
  • TL
    Tessa Lester
    Oct 11, 2025
    1.0
    They don’t answer the phone
  • AD
    alyse dewitt
    Oct 11, 2025
    3.0
    Need new mattresses. Ask for king size bed and got 2 queens.
  • DT
    David Turner
    Oct 5, 2025
    5.0
    Nice place to stay a short drive from Cedar Point. Room was clean and included breakfast was good. Great value especially compared to other hotels in the area. Bed was comfortable and shades kept the room dark even with an easy-facing window.
  • KB
    Koa Bannon
    Oct 5, 2025
    3.0
    Let’s be totally honest the rules themselves were not terrible but the overwhelming and disgusting stench of weed and Indian food really set the bar. Inside the rooms were fine you could say and rather clean except for the blood smear on the curtain for everything being broken in the smallest bathroom could’ve ever seen. I’d say the room worked dysfunction. When I first walked in, I was ready to sleep in the car, but giving it a chance it wasn’t the worst but maybe next time I’ll find somewhere better

Frequently Asked Questions About Best Western Norwalk

Does Best Western Norwalk offer free breakfast to its guests?

Yes, Best Western Norwalk provides free breakfast to all guests.

Is there a fitness center available at Best Western Norwalk?

Yes, the hotel has a fitness center available for guests.