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Best Western Norwalk

4.0
(591 reviews)

Business Details

351 MILAN AVE, Norwalk, OH
44857, United States
(419) 663-3501
http://bestwestern.com

About

HotelBest Western
Located in Norwalk,OH, the Best Western Norwalk is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Norwalk
351 MILAN AVE, Norwalk, OH
44857, United States

Hours

Reviews

4.0
591 reviews
5 stars
298
4 stars
141
3 stars
72
2 stars
33
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests noted clean rooms, several reported issues with dirt, mold, and bugs, including bed bugs and cockroaches.

Staff Service

The staff received mixed reviews; some praised their friendliness and helpfulness, while others reported unprofessional behavior and lack of training.

Amenities

Guests appreciated the pool and breakfast options, but there were complaints about the cleanliness of the pool and the quality of breakfast items.

Room Quality

Rooms were often described as cramped and in need of maintenance, with issues like small bathrooms, uncomfortable beds, and malfunctioning appliances.

Value for Money

Many guests felt the hotel provided good value for the price, especially compared to other local options, but some felt it was overpriced for the quality received.
  • TB
    The Baatz
    Feb 20, 2026
    5.0
    Great experience, lovely pool room, missed opportunity didn't swim. Comfortable. The tub is tiny in the shower though so if you want to relax alone in hot bath you will make a mess put down towels. But there is a hot tub down stairs. Owner is nice.
  • BG
    Brian Gott
    Feb 2, 2026
    5.0
    Just stayed here for three nights. Quiet, comfortable. Great stay and reasonably priced.
  • WM
    Wendy Mckay
    Jan 10, 2026
    4.0
    We came over winter break when our kids needed a little getaway and we needed to not break the bank. Pro- awesome pool and hot tub. Nicely heated, good size, has both shallow and deeper areas, can supervise the pool from the hot tub. Beds/pillows were very comfy. Staff was very responsive to our needs. Adjoining rooms were great. Very affordable. Breakfast was included and was totally adequate, but not amazing. Con-the bathrooms and bedrooms overall are very tight. Beds were very high, which was fine for us but could be a problem for anyone with restricted mobility. TV size is quite small.
  • TL
    Tessa Lester
    Oct 11, 2025
    1.0
    They don’t answer the phone
  • AD
    alyse dewitt
    Oct 11, 2025
    3.0
    Need new mattresses. Ask for king size bed and got 2 queens.

Frequently Asked Questions About Best Western Norwalk

Does Best Western Norwalk offer free breakfast to its guests?

Yes, Best Western Norwalk provides free breakfast to all guests.

Is there a fitness center available at Best Western Norwalk?

Yes, the hotel has a fitness center available for guests.

Brand Certified Facts from Best Western Norwalk

This information is certified by Best Western Norwalk and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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