Business Details
About
Hotel
Located in New Philadelphia,OH, the Best Western Dutch Valley Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Dutch Valley Inn
161 BLUEBELL DR SW, New Philadelphia, OH
44663, United States
Hours
Reviews
4.1
469 reviews
5 stars
237
4 stars
129
3 stars
47
2 stars
21
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees like Grace and Julia.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, musty smells, and unkempt bathrooms.
Room Condition
Guests noted that the rooms were outdated and in need of refurbishment, with complaints about uncomfortable beds and worn furnishings.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking in options.
Value for Money
Several customers felt the hotel offered decent value for the price, though many expressed disappointment regarding the overall condition and amenities.
- LSLisa SweetNov 17, 20255.0Every clean! The staff was very helpful. I was very happy that they are pet friendly!
- MKMike KnapikNov 15, 20251.0Here for a wedding, the shuttle service is supposed to run on a loop. The man at the check in desk was instructed by the shuttle service to call/text if there were people needing transportation. We waited over an hour for the bus to return. It was here when we checked in and when we got to the room I looked out the window and saw it had left already (3 minutes from walking into the building.) Very disappointed with the staff at both the shuttle company and hotel. Total failure on their parts. ***Update*** The employee at the counter had the phone number and there was not a sign on the check in desk. Double check your facts. However on to the room review. The bed was hard and uncomfortable. My side of the bed also seemed broken, I felt like the bed was tilted. The hairdryer did not work, the gfci receptacle was able to be reset and so was the gfci plug on the hairdryer. Still did not work.
- SBShelly BuherNov 8, 20251.0One of the Worst Hotel Experiences I’ve Ever Had! I’ve traveled a lot, and I have never checked into a hotel and then chosen to leave the same night — until now. We arrived around 2:00 PM Friday, got ready for a wedding, and left around 2:45 PM. After the event, we came back around 10:00 PM, grabbed our bags, and immediately left to stay at the Hilton across the road. That’s how bad it was. The moment we walked in, the lobby looked old, dirty, and neglected. The area where food is served didn’t look clean either — honestly, we didn’t feel comfortable eating there. I might have overlooked those things if the room itself had been decent, but it was not. The floor in our room was so slanted that lying on the bed would have meant our feet were higher than our heads. Clearly, this has been a long-standing issue since there were wood blocks shoved under the head of the bed to even it out. That’s not a fix — that’s a cover-up. This place needs serious attention and honest maintenance, not quick patches and excuses. We didn’t feel comfortable, safe, or clean — and that’s the bare minimum any guest should expect.
- FLFabrice LecoqOct 21, 20254.0The place probably needs to be refurbished but service was great
- CKCatlin KnicleyOct 18, 20251.0Asked to get a 55 gallon drum of freshwater to take out to the rig for the brakes and to keep people safe and it was like pulling teeth asking them to get it and they said it cost too much money after us being here for a month with multiple rooms I feel like us being here a month and have multiple rooms paid for 55 gallons of water or more.
Frequently Asked Questions About Best Western Dutch Valley Inn
Does Best Western Dutch Valley Inn offer breakfast to guests?
Yes, Best Western Dutch Valley Inn provides free breakfast to its guests.
Is Best Western Dutch Valley Inn a pet-friendly hotel?
Yes, pets and dogs are welcome at Best Western Dutch Valley Inn.
Is the property of Best Western Dutch Valley Inn smoke-free?
Yes, Best Western Dutch Valley Inn is a smoke-free property.
Is Wi-Fi available at Best Western Dutch Valley Inn?
Yes, free Wi-Fi is available for guests at Best Western Dutch Valley Inn.
Where is Best Western Dutch Valley Inn located?
It is located at 161 Bluebell Dr SW, New Philadelphia, OH 44663, USA.
What are the operating hours of Best Western Dutch Valley Inn?
Best Western Dutch Valley Inn is open 24 hours a day, 7 days a week.
What special offer does Best Western Dutch Valley Inn currently have?
Stay 2 nights and get a $50 Best Western Gift Card.
Can I connect to the internet in my room or the business center?
Yes, free internet access is provided in guest rooms and the business center at Best Western Dutch Valley Inn.
What nearby hotels are close to Best Western Dutch Valley Inn for alternative lodging?
Nearby hotels include Holiday Inn Express, offering additional accommodation options in New Philadelphia.
Are there dining options near Best Western Dutch Valley Inn such as Chipotle Mexican Grill?
Yes, Chipotle Mexican Grill is nearby, providing guests with quick and casual Mexican dining options.
How can nearby places like Chipotle Mexican Grill and Holiday Inn Express be useful for guests?
Guests can enjoy nearby dining at Chipotle Mexican Grill or consider alternative accommodation options at Holiday Inn Express, conveniently located near Best Western Dutch Valley Inn.