Business Details
About
HotelBest Western
Located in Mount Gilead,OH, the Best Western Executive Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
453 reviews
5 stars
220
4 stars
88
3 stars
44
2 stars
21
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and accommodating, others were reported as rude and unprofessional.
Check-in Issues
Several reviews mentioned complications during the check-in process, including long wait times and unexpected charges.
Breakfast Quality
The breakfast received positive remarks for variety and quality, although some guests noted that items ran out quickly.
Facilities and Amenities
Guests expressed disappointment over the lack of elevators and the non-operational pool, which affected their overall experience.
- LTLucia TuDec 26, 20255.0After some unexpected car trouble, I booked a room here at the last minute and could not have had a better experience. The staff were incredibly accommodating and kind, check-in was smooth, and the room was clean and comfortable. I really appreciated how welcoming everyone was, and I would happily stay here again.
- OOomerDec 13, 20251.0Terrible customer service, kept us waiting for an hour to check in. Made the check in process unnecessarily stressful and complicated. Made personal and unprofessional comments about the guests. However the stay was good.
- CAChad AbernathyDec 7, 20254.0Nice clean rooms. Right by interstate and food. If youre on a long trip and need sleep, great spot to stop.
- PPPietroNov 16, 20251.0When we pulled in, we were greeted by the sound of gunfire. Apparently, there is a gun range up the street. At least we are not under attack. I am currently sitting in the lobby, where I am waiting nine minutes to avoid a $25 early check-in charge. There is a room, and there are only a couple people in line, so it’s actually quite ridiculous. Oh, she just relented and gave us the key. Now, she will need to reverse the $25 early check-in in charge that she already put through without authorization. Not sure why they call the an “executive” inn. It is not impressive in any way. Just convenient to our wedding venue. No elevator, so pack light. The room has that typical, tired, musty smell. It is clean, though.
- TRTina R.Nov 8, 20254.0I gave this place 4 stars because there are NO ELEVATORS. I'd give this place a 4 and a half if I could. This place is SPOTLESS!!! Almost sparkling SPOTLESS ✨️ from the parking lot to the lobby to the hallways right into the room (I had). Beds are comfortable and clean. Basic toiletries 2 generic slivers of soap and generic shampoo & conditioner, NO FRILLS. Pretty decent towels, pure white not dingy. Lovely employees, every single one of them. I stayed for 4 nights. I had a service dog and was still treated with the utmost respect and didn't have a room that smelt like other dogs were there (if you've ever smelled one you'd know what I mean). 100% smoke free and pet free except service animals of course, which you should expect to pay a large security deposit for incidentals, to have said service animal. (Be prepared to show proof of registration for security animal) I firmly believe this place has a NO PET POLICY as it is posted everywhere, just a heads up.... I most certainly WILL RETURN. I applaud the owners for keeping their hotel in tip top shape! Thank you for the stress free stay. One more thing this place is SUPER DUPER QUIET!! PS. In my own defense. Im guilty of NOT READING the details of the hotel ie:No elevator AND I bring my own toiletries so I really don't give a hoot about what was/is provided for guests. Im grateful I found this place. And just for the record.....when I checked in on Thursday night, I checked in for 1 night simply because I wanted to make sure my room meet MY high standards before staying any longer. And it did meet my 5 star standards. But omg no elevator killllllllllls me. Nonetheless still 100% satisfied despite it.
Frequently Asked Questions About Best Western Executive Inn
Does Best Western Executive Inn offer free breakfast to guests?
Yes, Best Western Executive Inn provides free breakfast for all guests.
Is smoking allowed inside Best Western Executive Inn?
No, Best Western Executive Inn is a smoke-free property.
Is there free Wi-Fi available at Best Western Executive Inn?
Yes, free Wi-Fi is available throughout the Best Western Executive Inn.
What are the operating hours of Best Western Executive Inn?
Best Western Executive Inn is open 24 hours a day, 7 days a week.
Where is Best Western Executive Inn located?
It is located at 3991 County Rd 172, Mount Gilead, OH 43338, United States.
How can I contact Best Western Executive Inn by phone?
You can reach Best Western Executive Inn at +1 419-768-2378.
Does Best Western Executive Inn have a social media presence?
Yes, you can find them on Facebook at facebook.com/BWExecutiveInnMountGilead and on Twitter with the handle @bestwestern.
Are there any notable landmarks or places near Best Western Executive Inn?
Yes, the hotel is near Mt Gilead, a notable landmark and historical building in the area.
Is there a police department or highway patrol office near Best Western Executive Inn for safety concerns?
Yes, the Highway Patrol station is located near Best Western Executive Inn, enhancing safety for guests.
What attractions or accommodations could guests visit before or after staying at Best Western Executive Inn?
Guests can explore Mt Gilead, a historic site and local accommodation option close to the hotel.