Business Details
About
Hotel
The Hampton Inn & Suites Cleveland-Mentor, OH is located in the corporate hub of Mentor and minutes from Downtown Cleveland. Within a few miles of our hotel in Mentor, you'll find golf, bowling, hospitals, Headlands Beach State Park, ice arena, James A. Garfield Nat'l Historic Site, Kirtland Mormon Temple and many of the cities best known businesses.
Stay with us and enjoy our famous Cloud Nine Bed and Hospitality at Hampton Inn & Suites Cleveland-Mentor, OH.
Location
Hampton Inn & Suites Cleveland-Mentor
5675 Emerald Ct., Mentor, OH
44060, United States
Hours
Reviews
4.1
627 reviews
5 stars
326
4 stars
169
3 stars
61
2 stars
25
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, though some reported issues with dirty linens and unclean bathrooms.
Staff Performance
Staff were frequently described as friendly and helpful, with specific mentions of individuals who provided exceptional service.
Location
The hotel is well-located near restaurants and stores, making it convenient for guests.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others found it substandard or lacking in variety.
Renovation Issues
The hotel is undergoing renovations, which some guests appreciated, but others reported disruptions and outdated facilities.
- PPPeggy PozzutoOct 23, 20255.0Great lication...near lots of stores and restaurants. Very clean. Beds were comfortable. Staff was friendly and the breakfast looked really good.
- LRLori ReaderOct 18, 20255.0Fresh remodel so everything was spotless! Nice and quiet with a good breakfast. Add some EV chargers and its perfect!
- DNDan NitzscheOct 16, 20255.0Great location. Staff are friendly, warm, and approachable. Shout out to Nate at the front desk. I enjoyed talking with him.
- CHchris horvathOct 1, 20255.0The guy Nate at the desk was very helpful and polite for our stay
- LMLinda O. MannoSep 28, 20255.0Amanda Denning went out of her way to fix a problem that I occurred. She was professional, kind, and a wonderful asset to your organization! I was relieved and grateful to her for her understanding and outstanding service! Linda
Frequently Asked Questions About Hampton Inn & Suites Cleveland-Mentor
What accessibility features are available at Hampton Inn & Suites Cleveland-Mentor?
The hotel offers accessible parking and elevators to accommodate guests with mobility needs.
Is breakfast included during the stay at this hotel?
Yes, a free buffet breakfast is available to all guests at Hampton Inn & Suites Cleveland-Mentor.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What time are check-in and check-out at Hampton Inn & Suites Cleveland-Mentor?
Check-in starts at 3:00 PM, and check-out is by 11:00 AM.
Are there fitness facilities available on the premises?
Yes, the hotel has a free fitness center equipped with elliptical machines and treadmills.
Is parking available for guests at the hotel?
Yes, free self-parking is provided for all guests during their stay.
Are digital guest room keys supported at the property?
Yes, Hampton Inn & Suites Cleveland-Mentor offers digital guest room keys for convenient access.
What nearby entertainment options are available near the hotel?
Guests can enjoy a movie at Atlas Cinemas Diamond Center and shop at Diamond Centre, both located close to the hotel.
Where can guests find dining options near Hampton Inn & Suites Cleveland-Mentor?
Nearby restaurants include Azteca Mexican Restaurant and Margarita Bar, Steak 'n Shake, Buffalo Wild Wings, Ruby Tuesday, and Primoz Pizza, offering a variety of cuisines.
Are there any essential services near the hotel that guests might need?
Yes, guests can access services like BioLife Plasma Services for medical donation, Sam's Club for wholesale shopping, and Jiffy Lube for automotive needs near the hotel.