Business Details
About
Hotel
At the Best Western Plus Mentor-Cleveland Northeast you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Mentor-Cleveland Northeast will stand out among other hotels in Mentor,OH. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Mentor-Cleveland Northeast will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Mentor-Cleveland Northeast
8434 Mentor Ave, Mentor, OH
44060, United States
Hours
Reviews
4.5
773 reviews
5 stars
544
4 stars
149
3 stars
38
2 stars
18
1 star
24
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the cleanliness of the rooms and common areas, noting that the hotel maintained high standards of hygiene.
Friendly Staff
Numerous reviews highlighted the friendliness and helpfulness of the staff, contributing positively to the overall guest experience.
Breakfast Quality
The breakfast received mixed reviews; while many enjoyed the variety and quality, some found it lacking in healthy options or freshness.
Room Comfort
Several guests mentioned issues with room comfort, particularly regarding the hardness of beds and outdated facilities.
Customer Service Issues
A few reviews pointed out significant customer service problems, including booking errors and rude interactions with management.
- GDGuillaume Dauvillez4 days ago3.0La déco et les chambres sont très vintage, mais les chambres sont propres et l'hôtel est tranquille
- NCNick CoNov 14, 20255.0The people who work here are so nice and friendly. Our rooms were super clean, well looked after, and spacious. Check in and check out are a breeze. We stayed five nights and I don’t have a single complaint. The breakfast; I only had eggs, bacon, sausage (amazing), coffee, and toast. But there’s also cereal, fruit, yogurt, juice, waffles, muffins, and more. Everything was good and the breakfast staff were super friendly and kept everything refilled. They even offered to clear your plates when you were done. It’s kinda amazing how great the experience was for the low price of the stay. Highly recommend.
- JMJoe MathewsOct 26, 20255.0We stayed here for 3 nights, October 2025, and were impressed by the friendly, helpful staff members, especially Mr. Mehul Patel. The breakfast buffet, served from 6:30 am to 9:30 am, was very good, and the fitness center was well-equipped. The interior decoration in the lobby, hallways, and stairwells has a traditional, elegant charm. There’s even a reading nook on the second floor with a bookshelf stocked with games and interesting books.
- DHDenise HartingOct 23, 20255.0Very nice hotel! Part of the Garfield estate, so has history. Room very clean and spacious. Breakfast was standard but bacon was really good. Very fresh fruit. All the staff was very friendly. Bonus: big dog treats given to our dog at check in! Will definitely return.
- MWmarguerite wachunasOct 12, 20255.0This was a surprise hotel experience. We booked the hotel because we were in town for a wedding. The front desk person was so helpful. We were able to get into our room early with no extra charge. The room and little touches like a dim light at nite by the bathroom, a non-slip shower floor and a grab bar, were unexpected. The breakfast room was set up like a restaurant with round table and flowers. The staff person in that area was attentive and helpful. He told us that this building had originally been President Garfield's tack house. It was a charming place and I would happily return if we were in the area.
Frequently Asked Questions About Best Western Plus Mentor-Cleveland Northeast
What amenities are available at Best Western Plus Mentor-Cleveland Northeast?
The hotel features modern amenities including free Wi-Fi, spacious work desks in guest rooms, in-room mini fridges, and an in-house fitness room.
Is Wi-Fi available for guests at Best Western Plus Mentor-Cleveland Northeast?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the check-in hours at Best Western Plus Mentor-Cleveland Northeast?
The hotel is open 24 hours a day, every day, allowing flexible check-in and check-out times.
Does Best Western Plus Mentor-Cleveland Northeast have an onsite restaurant?
Yes, the hotel includes an onsite restaurant for guests.
Where is Best Western Plus Mentor-Cleveland Northeast located?
The hotel is located at 8434 Mentor Ave, Mentor, OH 44060, USA.
How can I contact Best Western Plus Mentor-Cleveland Northeast?
You can call the hotel at +1 440-205-7378 or visit their website at http://bestwestern.com.
Are there any hotels nearby to Best Western Plus Mentor-Cleveland Northeast?
Yes, nearby hotels include Lawnfield Inn & Suites and Best Western Plus Lawnfield Inn & Suites, offering additional accommodation options in the area.
What dining options are near Best Western Plus Mentor-Cleveland Northeast?
Skye Bistro and Pub is a nearby American restaurant and bar where guests can enjoy meals and drinks.
Are there any spas or beauty salons close to Best Western Plus Mentor-Cleveland Northeast?
Yes, Eden off the Avenue and Skin Deep Esthetics are nearby salons and spas where guests can relax and enjoy beauty treatments.
What nearby medical facilities are available near Best Western Plus Mentor-Cleveland Northeast?
Cleveland Clinic and Mentor Rehabilitation and Sports Therapy are nearby medical centers offering healthcare and physical therapy services.