Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Experience IHG's new H4 design at Holiday Inn® Cleveland-Mayfield. Conveniently located near Cleveland, Ohio, our renovated hotel is nestled in tree-lined suburbs with easy access to I-480 and I-90. Near Fortune 500 companies, including Philips Medical Systems and Progressive, our hotel is a top choice for corporate travelers. Explore popular attractions like the Rock and Roll Hall of Fame, just 15 miles away. We're also near prestigious universities like John Carroll, Case Western Reserve, and Ursuline College, perfect for prospective students and families. Award-winning and family-owned for 40 years, we prioritize your comfort. Dine on our patio, host events in our ballroom, and stay connected with free Wi-Fi. Experience a fantastic stay with us!
Location
Holiday Inn Cleveland-Mayfield by IHG
780 Beta Drive, Mayfield, OH
44143, United States
Hours
Reviews
4.3
785 reviews
5 stars
442
4 stars
217
3 stars
67
2 stars
26
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The front desk and housekeeping staff received numerous compliments for their friendliness, helpfulness, and professionalism.
Cleanliness
Most guests praised the cleanliness of the hotel and rooms, although some reported issues with specific areas needing better attention.
Room Quality
While many guests found the rooms comfortable and well-maintained, there were complaints about inconsistent room conditions and issues with noise.
Breakfast Experience
The breakfast service received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Customer Service Issues
Several reviews highlighted negative experiences with specific staff members, particularly regarding communication and handling of complaints.
- SRScott RexNov 15, 20255.0Nice and clean. Staff was friendly
- MMmarilyn murrayNov 3, 20255.0A clean and very user friendly place to stay. Gale at the front desk was especially kind and helpful Thank you! Dr. Marilyn Murray
- AZAlly and Austin ZhangOct 29, 20255.0Working with Austin & Jim for hotel blocks for my wedding has been so easy thanks to their expertise, timeliness, and communication. This hotel is close to my venue, has friendly staff, and the rooms are lovely. We are excited to continue working with them for our July wedding!
- TPTera PorterOct 16, 20255.0I stayed on the upper floor with a tour bus of 50 people. There was an urgency to leave to get the bus loaded. I inadvertently left my insulated mug in the room. The housekeeper, Javian, ran it down to me! He was busy and went above & beyond the call of duty!
- MWMyron WongOct 12, 20255.0Given I often travel from Virginia to the Cleveland metro area of Ohio to visit nearly all of my extended relatives and especially my elderly mother who is experiencing significant health problems, I always stay at the Holiday Inn Cleveland-Mayfield on 780 Beta Drive in Mayfield, Ohio during those frequent road trips. The rooms are always clean, presentable, comfortable, and competitively priced, the staff are pleasant and helpful, and the inclusive hot breakfast meal is always enjoyable. I highly recommend staying at the Holiday Inn Cleveland-Mayfield Hotel at 780 Beta Drive in Mayfield, Ohio during one's travel outings.
Frequently Asked Questions About Holiday Inn Cleveland-Mayfield by IHG
What are the check-in and check-out times at Holiday Inn Cleveland-Mayfield by IHG?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Is parking available and accessible for guests at the hotel?
Yes, free accessible parking is available for guests.
Does the hotel provide free Wi-Fi and is it available in public areas?
Yes, free Wi-Fi is available, including in public areas of the hotel.
Are pets allowed at Holiday Inn Cleveland-Mayfield by IHG?
No, pets including cats and dogs are not allowed at the hotel.
Is breakfast included or available at the hotel?
Breakfast is available for guests during their stay.
Does the hotel have facilities for business travelers?
Yes, the hotel offers a business center and 3 meeting rooms suitable for business needs.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and kids up to age 19 stay free.
What nearby attractions can guests visit around the Holiday Inn Cleveland-Mayfield?
Guests can explore nearby Mayfield Village, the Rock and Roll Hall of Fame about 15 miles away, and nearby universities like John Carroll, Case Western Reserve, and Ursuline College.
Are there any nearby dining options close to the hotel?
Yes, Alfredo's at the Inn Italian Restaurant is located nearby, offering Italian cuisine and a bar for guests to enjoy.
If guests need laundry or dry cleaning services nearby, where should they go?
Guests can use D.O. Summers Cleaners and D.O. Summers Cleaners & Laundry, both located close to the hotel.