Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Experience IHG's new H4 design at Holiday Inn® Cleveland-Mayfield. Conveniently located near Cleveland, Ohio, our renovated hotel is nestled in tree-lined suburbs with easy access to I-480 and I-90. Near Fortune 500 companies, including Philips Medical Systems and Progressive, our hotel is a top choice for corporate travelers. Explore popular attractions like the Rock and Roll Hall of Fame, just 15 miles away. We're also near prestigious universities like John Carroll, Case Western Reserve, and Ursuline College, perfect for prospective students and families. Award-winning and family-owned for 40 years, we prioritize your comfort. Dine on our patio, host events in our ballroom, and stay connected with free Wi-Fi. Experience a fantastic stay with us!
Location
Holiday Inn Cleveland-Mayfield by IHG
780 Beta Drive, Mayfield, OH
44143, United States
Hours
Reviews
4.3
791 reviews
5 stars
448
4 stars
217
3 stars
67
2 stars
26
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and professional throughout their stay.
Cleanliness
Most reviews highlighted the cleanliness of the hotel and rooms, although some guests reported issues with housekeeping.
Room Quality
Guests generally found the rooms comfortable and well-maintained, though some noted issues with noise and inconsistent room conditions.
Breakfast Experience
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Customer Service Issues
A few reviews mentioned negative experiences with front desk staff, particularly regarding check-in policies and handling of complaints.
- DSDiana Swede3 days ago5.0Yummy food The best veal parmesan!
- MLMike Loscerbo4 days ago5.0Great experience!
- MGMillie Gagliano5 days ago5.0Alfredo's restaurant is awesome
- SRScott RexNov 15, 20255.0Nice and clean. Staff was friendly
- MMmarilyn murrayNov 3, 20255.0A clean and very user friendly place to stay. Gale at the front desk was especially kind and helpful Thank you! Dr. Marilyn Murray
Frequently Asked Questions About Holiday Inn Cleveland-Mayfield by IHG
What are the check-in and check-out times at Holiday Inn Cleveland-Mayfield by IHG?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Is parking available and accessible for guests at the hotel?
Yes, free accessible parking is available for guests.
Does the hotel provide free Wi-Fi and is it available in public areas?
Yes, free Wi-Fi is available, including in public areas of the hotel.
Are pets allowed at Holiday Inn Cleveland-Mayfield by IHG?
No, pets including cats and dogs are not allowed at the hotel.
Is breakfast included or available at the hotel?
Breakfast is available for guests during their stay.
Does the hotel have facilities for business travelers?
Yes, the hotel offers a business center and 3 meeting rooms suitable for business needs.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and kids up to age 19 stay free.
What nearby attractions can guests visit around the Holiday Inn Cleveland-Mayfield?
Guests can explore nearby Mayfield Village, the Rock and Roll Hall of Fame about 15 miles away, and nearby universities like John Carroll, Case Western Reserve, and Ursuline College.
Are there any nearby dining options close to the hotel?
Yes, Alfredo's at the Inn Italian Restaurant is located nearby, offering Italian cuisine and a bar for guests to enjoy.
If guests need laundry or dry cleaning services nearby, where should they go?
Guests can use D.O. Summers Cleaners and D.O. Summers Cleaners & Laundry, both located close to the hotel.