About
Hotel
Located in Maumee,OH, the Best Western Toledo South Maumee is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.6
906 reviews
5 stars
366
4 stars
217
3 stars
112
2 stars
55
1 star
156
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including mold in bathrooms, dirty carpets, and unclean common areas.
Staff Performance
While some guests praised the friendliness of the staff, others reported rude behavior and poor customer service, particularly at the front desk.
Breakfast Quality
Many customers found the breakfast offerings to be subpar, with complaints about limited options and food quality.
Maintenance Problems
Guests reported various maintenance issues, including broken amenities, malfunctioning equipment, and general disrepair of the facility.
Pool Experience
The pool received mixed reviews, with some guests enjoying it while others noted it was cold or had limited hours.
- DDDeashunNov 14, 20251.0Okay the lady at the front counter had a hard time trying to speak to me where I can understand her. So I pay for my room and she is standing there looking clues at me. I'm like can I have my keys and she says you have to pay $100 dollars to cover some smoking policy that they just hit you with our of the blue. But you get your money back when you check out. The microwave doesn't work at all. The refrigerator does not get properly cold at all. The lamp shades look gross 🤢. The bedding looks out dated and needs replaced. The restroom floor is freezing cold and the shower doors don't work properly. The place looks recently painted and they added new dressers. It looks like they rushed the remodel on the restroom.There are no rugs on the restroom door so fresh out of the shower you freeze and almost slip down until you make it to the bedroom rug. The hot breakfast is not what I expected. I have pictures and the lady just walk back and forth and watch you like a creep!!! The outside of the building is nice and the hotel is nice overall but they need to get some things together.
- ABAlcibiades BarreraNov 3, 20255.0Awesome place with good rates and friendly front desk guy …I guess Al is his name .
- SSSOct 25, 20252.0Good location. The rooms were not that clean, bedsheets and linens were clean but we found trash on the floor, trash under the beds, stains on the light switchs and walls. The building needs a lot of work and repairs. The breakfast was absolutely horrible. The cold breakfast items were okay but the eggs, sausage and potatoes were actually unedible, must have been reheated 10 times over again. The pool was very nice, it's a saltwater pool and they keep the temperature pretty warm. Some pictures show a hot tub but there is not a hot tub at this location. I would not stay here again .
- GGGustavo GuedezOct 12, 20255.0Stayed only for 1 night but i found the hotel and room to be very clean and they have a great pool as well.
- MHMark HewettOct 8, 20252.0We were looking forward to our Saturday night stay in our room with a hot tub. The first unpleasant surprise was the $100 deposit fee we were not expecting. The next was the mold in the shower that was there because edges needed to be recaulked. You can see the pictures here. The third was no food available at breakfast, at 8:45am all the hot food buffet trays were empty. The forth was the $35 early check in fee (for an hour and a half) which was not mentioned at check in, on the receipt, or at check out. I disputed the charge ultimately and my bank gave me the money back. This best western location made no effort to compensate us for any of the issues that we encountered. We enjoyed our lunch at carabbas next door. But we were truly disappointed with the management style at this hotel. Had to share.
Frequently Asked Questions About Best Western Toledo South Maumee
Is Best Western Toledo South Maumee a pet-friendly hotel?
Yes, pets including dogs are welcome at Best Western Toledo South Maumee.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Toledo South Maumee.
What amenities does Best Western Toledo South Maumee provide for relaxation?
The hotel features a hot tub for guest relaxation.
What are the operating hours of Best Western Toledo South Maumee?
The hotel operates 24 hours a day, 7 days a week.
What is the address of Best Western Toledo South Maumee?
The hotel is located at 6425 KIT LN, Maumee, OH 43537, US.
How can I contact Best Western Toledo South Maumee?
You can call the hotel at +1 419-865-9400 or visit their website at bestwestern.com for more information.
Does Best Western Toledo South Maumee have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/675597149283592 and on Twitter with the handle @thebestwestern.
What nearby dining options are available for guests at Best Western Toledo South Maumee?
Carrabba's Italian Grill is a nearby restaurant where guests can enjoy Italian cuisine before or after their stay.
Are there beauty services close to Best Western Toledo South Maumee?
Yes, Bloom Method Colour Studio, a beauty and hair salon, is conveniently located nearby for guests wanting hair and beauty treatments.
How can nearby attractions assist guests at Best Western Toledo South Maumee?
Guests can visit nearby restaurants like Carrabba's Italian Grill and salons such as Bloom Method Colour Studio to enhance their stay with dining and grooming options within close proximity.