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Best Western Toledo South Maumee

3.6
(919 reviews)

Business Details

6425 KIT LN, Maumee, OH
43537, United States
(419) 865-9400
http://bestwestern.com

About

HotelBest Western
Located in Maumee,OH, the Best Western Toledo South Maumee is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Toledo South Maumee
6425 KIT LN, Maumee, OH
43537, United States

Hours

Reviews

3.6
919 reviews
5 stars
372
4 stars
218
3 stars
114
2 stars
55
1 star
160

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and poor housekeeping.

Breakfast Quality

The breakfast offerings received mixed reviews, with many customers finding the food subpar and lacking variety.

Facility Maintenance

Guests reported various maintenance issues, including broken amenities, outdated facilities, and overall disrepair.

Safety Concerns

Several reviews raised alarms about safety issues, including malfunctioning locks, cleanliness hazards, and inadequate staffing.
  • CA
    Cheyenne Alexander
    Feb 24, 2026
    5.0
    Very nice, smells nice, and nicely cleaned. 👌
  • MW
    Mitch W.
    Feb 20, 2026
    5.0
    Nice hotel! my room was super clean inside and out. The staff at the front desk are super friendly. 24 hour Free Coffee and Tea at the front lobby, They also have a really big heated pool along with a free breakfast in the morning. The rooms are super quiet, LIGHTNING fast WiFi!!! large selection of channels on tv. I'd definitely stay here again and highly recommend.
  • TJ
    Tony Johnson
    Feb 1, 2026
    1.0
    Hello, I’m a project manager and came here last week looking for an extended stay while I was in town. The gentleman at the door was polite, reasonable, and assured I could get great care here. I came back today to book for the 10 day stay, and while waiting in the lobby, I was told I had to leave by the woman at the front desk if I didn’t have a room booked. I politely said “I’m waiting on my Lyft.” Just to assess the situation. She begin to question me about how long would it be and even considered I walk to the gas station instead. It’s literally 23 degrees outside. Pathetic. With that being said, I will be taking my money and my company’s business elsewhere.
  • SB
    Samantha Brooks
    Jan 28, 2026
    3.0
    Employees put you off if you needed something and not busy. Sorta rude always wanted to make you wait till they where ready
  • CC
    Cindi Carlson
    Jan 2, 2026
    1.0
    I just checked in and am ready to check out. Place is hard to find...no name on building. Door is extremely hard to open....took an employee 3 tries to open it. TV is impossible to figure out..for both the front desk clerk and myself! I reserved a room with a king size bed....got two doubles. Was told when I checked in that they demand 100.00 security deposit when I checked in....nobody bothered to mention that when I made a reservation. The beds are uncomfortably soft. I don't feel safe or good about staying here but am too tired to find another. Everything about this place is disappointing. Front desk is not helpful. They have not made anything right with me. I will never stay at any Best Western property again.

Frequently Asked Questions About Best Western Toledo South Maumee

Is Best Western Toledo South Maumee a pet-friendly hotel?

Yes, pets including dogs are welcome at Best Western Toledo South Maumee.

Does the hotel offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at Best Western Toledo South Maumee.

Brand Certified Facts from Best Western Toledo South Maumee

This information is certified by Best Western Toledo South Maumee and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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