Tru by Hilton Mason Kings Island

4.1
588 reviews

About

HotelTru by Hilton
Say hey to the new Tru by Hilton Mason King's Island. With quick access to I-71, you can get to King’s Island, Soak City and other amusement parks in just five minutes. After a full day of fun, relax in our efficiently designed guest rooms, complete with everything you need and nothing you don’t. Rest easy on the great bed, refresh in the big, bright bathroom and enjoy free WiFi and premium channels on the large HDTV. Fuel up with free breakfast, from healthy chicken sausages and fresh fruit to indulgent waffle boats and toppings galore. Sip fresh LavAzza coffee, Stash tea and hot chocolate, or stop by our 24-hour market for local snacks, gourmet treats and single-serve wine and beer. There’s room for it all in our spacious, buzzing lobby. Focus on work in a semi-private alcove, charge your device with easy-to-reach outlets or hang out with friends and play some games. Take a dip in the indoor heated pool and work out in our fitness center. Affordable travel now comes with unexpected things – like certainty.

Location

Tru by Hilton Mason Kings Island
2720 Waterpark Drive, Mason, OH
45040, United States

Hours

Reviews

4.1
588 reviews
5 stars
343
4 stars
112
3 stars
50
2 stars
36
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms and common areas were clean, but some reported issues with odors and maintenance.

Staff Attitude

Feedback on staff was mixed; while some praised their friendliness and helpfulness, others reported rudeness and lack of attentiveness.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and options.

Room Conditions

Several reviews mentioned issues with room size, maintenance problems, and uncomfortable bedding.

Location

The hotel is well-located near Kings Island, which many guests appreciated.
  • JM
    Jon Mar
    Dec 26, 2025
    5.0
    Loved the breakfast panic machine. Super clean rooms.
  • JD
    John Darwin
    Dec 17, 2025
    4.0
    Good hotel. Not a huge fan of the tru hiltons in general just because they feel like they’re made for kids (rooms are small, everything is colorful and plastic, breakfast is mostly just cereal). This was a major upgrade from the Hampton close by though and well priced. Staff is hit or miss depending on when you come. No issues with my room.
  • ES
    Elizabeth Sergi
    Dec 1, 2025
    2.0
    Stayed in this hotel over holiday. The bathroom sink was clogged. There heater broke and no heat and lots of barking dogs. Had to change rooms. Not much better but had heat. Bright spot was lady who ran breakfast buffet. She was a RAY of sunshine and mornings lovely. Would not recommend hotel. Front desk lacked sense of energy or the appearance of caring.
  • SD
    Sara DePew
    Nov 30, 2025
    4.0
    Everything was clean and the bed was comfortable. There was a weird smell, maybe it was cleaning products? Breakfast is included.
  • WK
    walker karg
    Nov 30, 2025
    3.0
    Hotel was nice and fairly clean but the elevators and hallways had a strong smell of grease/oil. The younger Indian gentleman working the front counter seemed to hate his job and was not very welcoming or helpful.

Frequently Asked Questions About Tru by Hilton Mason Kings Island

What time is check-in and check-out at Tru by Hilton Mason Kings Island?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Is there free breakfast available at the hotel?

Yes, the hotel offers free breakfast with options including healthy chicken sausages, fresh fruit, waffle boats, and various toppings.