Business Details
About
Hotel
Say hey to the new Tru by Hilton Mason King's Island. With quick access to I-71, you can get to King’s Island, Soak City and other amusement parks in just five minutes. After a full day of fun, relax in our efficiently designed guest rooms, complete with everything you need and nothing you don’t. Rest easy on the great bed, refresh in the big, bright bathroom and enjoy free WiFi and premium channels on the large HDTV.
Fuel up with free breakfast, from healthy chicken sausages and fresh fruit to indulgent waffle boats and toppings galore. Sip fresh LavAzza coffee, Stash tea and hot chocolate, or stop by our 24-hour market for local snacks, gourmet treats and single-serve wine and beer.
There’s room for it all in our spacious, buzzing lobby. Focus on work in a semi-private alcove, charge your device with easy-to-reach outlets or hang out with friends and play some games. Take a dip in the indoor heated pool and work out in our fitness center.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.1
579 reviews
5 stars
342
4 stars
107
3 stars
49
2 stars
35
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
Customer service experiences varied, with some staff being friendly and accommodating, while others were reported as rude or inattentive.
Room Conditions
Many guests reported issues with room cleanliness, maintenance problems, and unpleasant odors, including mold and humidity.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed the variety, others found it lacking in quality and freshness.
Location
The hotel is conveniently located near Kings Island, which many guests appreciated.
Noise Levels
Several reviews mentioned noise disturbances from other guests and thin walls, impacting sleep quality.
- LPLotor PotorNov 15, 20255.0Clean room with proper amount of lights. The bathroom was clean and had a walk-in shower, not a fan of bath tubs. The breakfast could have been better. Very friendly front desk staff during departure. Overall, a great hotel!
- TBTessa BaerNov 3, 20255.0The staff here were so nice. The rooms were clean. The amenities were awesome. The location was perfect. Would definitely recommend and stay here again.
- TCTim CrouchOct 29, 20251.0Very tiny rooms. I use a walker and scooter, no room to even use my walker! Will never stay there again! The breakfast was excellent and some of the employees like the lady doing the breakfast was very kind and pleasant! Others were a little on the sarcastic side.
- AAAnonymousOct 28, 20255.0I love staying in a hotel just to have relaxing night and a night vacation with my kids! Specially to able to swim indoor in cold season. This hotel rooms is big enough and very clean! Cute to have your welcome name on the tv! Free breakfast have a lot of nice option too.
- TSTheresa ScheitzOct 19, 20251.0They were very accommodating in giving us 2 adjoining rooms. When we opened the door to one of the rooms the wet stinky smell hit us all. It was awful, my fiancé went to front desk and they gave him bleach spray for HIM to clean with and after that did not work offered a 30$ off or we could cancel. I went down with him to talk to front desk they were rude and said they had no rooms to give us as 3 people checked in. They did end up switching room after much debate and as we got our stuff from old room they sprayed with air freshener and sprayed elevator using so much it wet the floor. They are covering up a mold or water issue on the 4th floor. No amount of air freshener will fix that awful standing water/sewer smelling room we had at first.
Frequently Asked Questions About Tru by Hilton Mason Kings Island
What time is check-in and check-out at Tru by Hilton Mason Kings Island?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Is there free breakfast available at the hotel?
Yes, the hotel offers free breakfast with options including healthy chicken sausages, fresh fruit, waffle boats, and various toppings.
Does the hotel have an indoor pool and fitness center?
Yes, there is an indoor heated pool and a fitness center available for free to guests.
Are pets allowed at Tru by Hilton Mason Kings Island?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Is parking available at the hotel, and if so, is it free?
Yes, the hotel offers free self-parking for guests.
What payment options does the hotel accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What accessibility features does Tru by Hilton Mason Kings Island provide?
The hotel is mobility accessible and offers accessible parking and an accessible elevator.
Is WiFi available at the hotel, and is it free?
Yes, free WiFi is available in public areas along with access to a public internet terminal.
What nearby dining options are available around Tru by Hilton Mason Kings Island?
Nearby restaurants include Texas Roadhouse, Skyline Chili, Bob Evans Restaurant, Waffle House, Tenji Sushi, Pizza Hut, Burger King, Subway, and Perkins Restaurant & Bakery. You can enjoy a variety of cuisines just minutes away before or after your stay.
Are there other hotels nearby Tru by Hilton Mason Kings Island for comparison or overflow?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham, Hampton Inn Cincinnati-Kings Island, Baymont by Wyndham Mason, and Hampton by Hilton, providing several accommodation options in the area.