Brand Certified
Holiday Inn Express & Suites Cincinnati - Mason by IHG
4.3(692 reviews)
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
Business Details
5100 Natorp Blvd., Mason, OH
45040, United States
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
(513) 387-6000
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/mason/cvgma/hoteldetail
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
About
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express & Suites-Mason conveniently located just minutes from I-71, boasts a name travelers can trust paired with genuine service unrivaled by area hotels. Our Mason facility attracts guests of varying agendas. We are pleased to offer an ideal location for business and leisure travelers alike. Travelers to Holiday Inn Express & Suites in Mason enjoy being close to destinations like Kings Island (one exit away), Great Wolf Water Park and Kings Auto Mall. Shopping, restaurants and entertainment are in abundance, with Deerfield Towne Center less than one mile from the hotel. Those seeking medical care are in close proximity to Cincinnati Children's Mason Campus and Mercy Health Deerfield Medical Center Families enjoy our Suite Shop, indoor heated pool, and 24-hour fitness center. Guests can Gather in the Lobby Great Room and watch a local game! Our corporate guests appreciate the fact that our hotel is close to offices they need to visit such as P&G, Makino, Festo, and Ford Training just to name a few. Our hotel offers complimentary hot breakfast buffet, wired and wireless high-speed Internet access and self-parking. Four Tesla EV charging stations available at guest cost. After a long day of work or play, visit Cincinnati's favorite ice cream shoppe located in our parking lot.
Location
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
Holiday Inn Express & Suites Cincinnati - Mason by IHG
5100 Natorp Blvd., Mason, OH
45040, United States
Hours
Certified by Holiday Inn Express & Suites Cincinnati - Mason by IHG • Mar 01, 2026
Reviews
4.3
692 reviews
5 stars
401
4 stars
167
3 stars
67
2 stars
19
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including mold, mildew, and unclean rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported unhelpful management and poor service.
Breakfast Quality
Several customers expressed dissatisfaction with the breakfast options, citing cold food and lack of variety.
Noise Problems
Guests frequently mentioned noise disturbances from other rooms and common areas, impacting their sleep quality.
Maintenance Concerns
Numerous reviews pointed out maintenance issues, including plumbing problems and outdated facilities.
- LSLacey Vander Sluis4 days ago2.0The outside trash was overflowing when we arrived. Brought my cup inside, asked them where I could toss it since the outside trash was full and overflowing, they pointed to the breakfast area trashes....also full, not overflowing and buts of trash all over. So now I'm on alert, looking at everything. Floors were filthy as we walked to the elevators, sink in our room did not drain properly and my favorite- there were people above us, so was woken up early by people walking above me. Many other options in Mason. Go anywhere else.
- FCFrost CraftFeb 12, 20265.0Fresh new look great customer service
- FFFranzenFeb 4, 20265.0Newly renovated and the bed was very comfortable!
- LNLeslee NorrisJan 24, 20265.0Wonderful lobby
- PMPeter MargisonNov 16, 20255.0All the best parts of HIE and possibly one of the best breakfasts I’ve come across in their domain. If we could just get a scheduled rotation on the coffee machines they’d be perfect.
Frequently Asked Questions About Holiday Inn Express & Suites Cincinnati - Mason by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Cincinnati - Mason?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included during the stay at this hotel?
Yes, a complimentary hot buffet breakfast is available for guests.
Are pets allowed at Holiday Inn Express & Suites Cincinnati - Mason?
Yes, dogs are welcome at the hotel but cats are not allowed.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
What fitness and recreational facilities are available at the hotel?
The hotel offers a free fitness center with equipment like elliptical machines, free weights, and treadmills, as well as an indoor heated pool and a hot tub.
Is parking available and accessible at the hotel?
Yes, free parking is available and there is accessible parking for guests with mobility needs.
Are there any business facilities available for guests?
Yes, there is a business center and one meeting room available for guest use.
Can guests store their baggage after checking out?
Yes, baggage storage is offered at the hotel.
What nearby attractions can guests visit around the hotel?
Guests can visit Kings Island amusement park, Great Wolf Water Park, and Deerfield Towne Center shopping area, all located close to the hotel.
Is there a nearby place to enjoy ice cream after a day at the hotel?
Yes, Graeter's Ice Cream is located in the hotel parking lot, offering a great spot for guests to enjoy ice cream.
How can visitors travelling for medical reasons benefit from the hotel’s location?
The hotel is conveniently close to several medical centers including Cincinnati Children's Mason Campus and Mercy Health Deerfield Medical Center, making it ideal for medical visits.
Brand Certified Facts from Holiday Inn Express & Suites Cincinnati - Mason by IHG
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