Brand Certified
Hilton Garden Inn Cincinnati/Mason
4.3(775 reviews)
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
Business Details
5200 Natorp Blvd, Mason, OH
45040, United States
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
(513) 204-6000
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
https://www.hilton.com/en/hotels/cvgcmgi-hilton-garden-inn-cincinnati-mason/
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
About
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
HotelHilton
The Hilton Garden Inn Cincinnati/Mason is conveniently located in the Natorp Business district just minutes from Kings Island Amusement Park off I-71 on exit 19 Mason-Montgomery/Fields Ertel Road. The hotel is within walking distance, or a very short drive, of various restaurants and local businesses. Contemporary and modern hotel rooms offer the latest in technology and ergonomic comfort to our guests. And the pursuit of the perfect night's stay continues with an evolution of innovative new amenities including the bed, chair, television and crisp white duvet.
Location
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
Hours
Certified by Hilton Garden Inn Cincinnati/Mason • Mar 01, 2026
Reviews
4.3
775 reviews
5 stars
449
4 stars
209
3 stars
67
2 stars
23
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Milton and Ravan who provided exceptional service.
Cleanliness
Most guests noted that the rooms and facilities were clean, although some reported issues with specific rooms being less than satisfactory.
Room Quality
While many guests appreciated the spaciousness and comfort of the rooms, there were complaints about outdated furnishings, noise issues, and inconsistent maintenance.
Dining Experience
The breakfast received mixed reviews, with some guests enjoying it while others found it overpriced or lacking in variety.
Location
The hotel is well-located near restaurants and attractions, making it convenient for guests traveling to the area.
- JGJosh GriffinFeb 15, 20265.0Great front desk experience - quick easy check in super consistent each time I'm here on business!
- KFK FJan 11, 20265.0Great hotel as usual. I stay at either this one or the one in West Chester when I'm in Cinci area. Great location close to restaurants/stores/ etc. Bar is open I think until 10. There is a gentleman at front desk, Milton, who has been very helpful and fun to talk to when checking in.
- LFLee FitchJan 7, 20265.0Thank you so much Hilton for keeping them ice agents out of your establishment God bless
- MDMelody DuValDec 29, 20251.0A hold for incidentals should take place at the time of check-in. Not a full 24 hours after check-out. The charge for the room happened during our stay, why didn't the $75 "hold" for incidentals? This really sours an otherwise pleasant enough experience. The rooms were clean. This should be standard, but it seems to be a challenge for hotels to meet. The beds are rock hard, but the front desk was very helpful in providing a couple extra pillows to help fill the enormous gap between the headboard and the mattress. Room could be better lit. Reasonable amount of outlets. VERY warm hallways. Room reverts to 73 degrees after a while, even when you turn it down. No free breakfast, which is standard for HGI, but SO stupid that it annoys me every time I have to look for a hotel. Unfortunately, this was one of 3 hotels with clean rooms in the area. Pathetically low bar.
- LNLorenzo NietoDec 21, 20255.0Enjoy a whisky at the bar with a good conversation
Frequently Asked Questions About Hilton Garden Inn Cincinnati/Mason
Do you offer a shuttle?
No, we do not.
Is parking free?
Yes, we offer free self-parking.
How close is Kings Island?
Kings island is 4 miles from the hotel.
How far are you from the Lindner Family Tennis Center?
We are 4 miles from the Lindner Family Tennis Center.
How Close is P&G Mason?
We are 1 miles away from P&G Mason.
Do you allow pets? What is the fee?
Yes, $50 non-refundable fee. 1-4 night stay $50; 5+ night stay $75; 2 pets max; dog or cat only
What are your options for breakfast on property?
We offer a made to order breakfast buffet
for $12.95/person (children 5-11 half price).
Do you have a restaurant int he hotel?
Yes, The Garden Grill, American Bar & Grill, is open 5pm to 10pm nightly.
Do you have a gym? Free weights?
Yes, our fitness center is open 24 hours and features a Peloton bike, cross trainer, treadmill, kettlebells, and free weights.
What kind of laundry services do you have?
We have a self-service laundry room with a washer and dryer as well as dry-cleaning service available.
Is there a place to grab snacks or drinks?
Yes, the Pantry is open 24 hours at the front desk.
Do you have a business center?
Yes, our business center is open 24 hours with printing available.
Is wifi free?
Yes, Wi-Fi is on us but you can upgrade to premium Wi-Fi for $4.95 a day.
Do the rooms have a microwave and refrigerator?
Yes, all of the rooms come equipped with a microwave and mini fridge.
Do you have a pool?
Yes, our pool is located on the main floor and is open 7am to 10pm daily.
Brand Certified Facts from Hilton Garden Inn Cincinnati/Mason
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