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Hampton Inn & Suites Cincinnati-Mason

4.4
(846 reviews)

Business Details

5232 Bardes Road, Mason, OH
45040, United States
(513) 492-8585
https://www.hilton.com/en/hotels/cvgbrhx-hampton-suites-cincinnati-mason/

About

HotelHampton Inn
Plan your next adventure from our Hampton Inn & Suites Cincinnati-Mason hotel. Whether you’re here for business or leisure, we put you close to it all. Just off Interstate 71, you’ll be near business parks, amusement parks and various attractions. The modern design of our hotel minimizes noise and conserves energy with 100% LED lighting. Choose from a spacious room or suite with all the amenities of home. Sleep peacefully on a clean and fresh Hampton bed® and then start your day with our free, hot breakfast served daily. Get work done in your room at the large workstation with added outlets to charge all your devices along with free WiFi. Enjoy the convenience of having a mini-refrigerator, microwave and coffeemaker in your room. Stop by the 24-hour Suite Shop for a quick snack or a forgotten travel essential. Stay committed to your workout routine in our fitness center with both cardio and strength equipment. Host your next small event in our space for up to 40 people, ideal for training sessions and luncheons. Ask our helpful team about outside catering and A/V equipment rentals. Fill your schedule with area activities including the Cincinnati Zoo, Kings Island Amusement Park and several PGA certified golf courses.

Location

Hampton Inn & Suites Cincinnati-Mason
5232 Bardes Road, Mason, OH
45040, United States

Hours

Reviews

4.4
846 reviews
5 stars
567
4 stars
163
3 stars
43
2 stars
25
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Sam and Christina for exceptional service.

Cleanliness

While some guests reported clean and spacious rooms, others noted issues with cleanliness, including dirty linens and unsanitary conditions in common areas.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly with the general manager, Oleg, who was described as rude and unhelpful in resolving issues.

Amenities and Maintenance

Guests expressed dissatisfaction with missing amenities, maintenance issues like broken elevators and malfunctioning air conditioning, and inadequate breakfast options.

Location and Value

The hotel is conveniently located near attractions like Kings Island, and many guests found the pricing reasonable for the quality of accommodations.
  • MF
    Matt Forrest
    Feb 15, 2026
    5.0
    Great clean, spacious room, great price. Updated amenities. Highly recommend.
  • SS
    Steve Sondergaard
    Feb 9, 2026
    5.0
    Our new go to spot!
  • CK
    Christina Krissy
    Jan 27, 2026
    5.0
    Staff is amazing Each one of them...Best hotel to be snowed in at...WE LOVE IT HERE
  • AC
    Austin Cooke
    Jan 19, 2026
    5.0
    Very great experience rayven and cidney did a really great job checking me in! Thanks a lot!
  • SW
    Stephen Wertheim
    Dec 11, 2025
    5.0
    Everything was perfect and the staff was pleasant and professional.

Brand Certified Facts from Hampton Inn & Suites Cincinnati-Mason

This information is certified by Hampton Inn & Suites Cincinnati-Mason and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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