Business Details
About
HotelHampton Inn
Plan your next adventure from our Hampton Inn & Suites Cincinnati-Mason hotel. Whether you’re here for business or leisure, we put you close to it all. Just off Interstate 71, you’ll be near business parks, amusement parks and various attractions. The modern design of our hotel minimizes noise and conserves energy with 100% LED lighting.
Choose from a spacious room or suite with all the amenities of home. Sleep peacefully on a clean and fresh Hampton bed® and then start your day with our free, hot breakfast served daily. Get work done in your room at the large workstation with added outlets to charge all your devices along with free WiFi. Enjoy the convenience of having a mini-refrigerator, microwave and coffeemaker in your room. Stop by the 24-hour Suite Shop for a quick snack or a forgotten travel essential. Stay committed to your workout routine in our fitness center with both cardio and strength equipment.
Host your next small event in our space for up to 40 people, ideal for training sessions and luncheons. Ask our helpful team about outside catering and A/V equipment rentals. Fill your schedule with area activities including the Cincinnati Zoo, Kings Island Amusement Park and several PGA certified golf courses.
Location
Hampton Inn & Suites Cincinnati-Mason
5232 Bardes Road, Mason, OH
45040, United States
Hours
Reviews
4.4
841 reviews
5 stars
563
4 stars
162
3 stars
43
2 stars
25
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff were mixed; while some praised the friendliness and helpfulness of employees like Sam, others reported rudeness and unprofessional behavior from certain front desk staff.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, stained carpets, and unsanitary bathrooms, which detracted from the overall experience.
Service Consistency
Guests noted inconsistencies in service, with some receiving excellent assistance while others faced unresponsive or dismissive staff, particularly regarding maintenance and room issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found the food quality lacking or poorly prepared.
Management Concerns
Multiple reviews mentioned dissatisfaction with the general manager's handling of complaints and issues, leading to frustration among guests.
- SWStephen WertheimDec 11, 20255.0Everything was perfect and the staff was pleasant and professional.
- MHMichelle HammondNov 13, 20252.0We had a work event here and used the conference room for a couple days. Although they offer free coffee and tea, they ran out of cups and when I asked the general manager there for more cups, he never acknowledged me or smiled, or said anything at all. He did stand up, walked to get more cups and set them down by the coffee, but never said a word and had a blank, angry, looking face. In other words, rude! Also, the coffee got cold, as well as the hot water, and it never got filled up we’re refreshed. Then the water was turned off in the entire hotel for at least an hour, and there were no use of restrooms or water and we had to cut our meeting short. I’d say room for improvement Hampton Inn!
- ABApril BlumOct 26, 20251.0Do not stay here!! It was a terrible experience!! The girl at the front desk was rude upon check in. Came back late from Kings Island, was tired & just crawled into bed. When we woke up the next morning found blood stains on the sheets. It was totally disgusting. Then at 9:30 a knock on the no one said anything 2 young boys just opened the door. No house keep cart or anything. This is the worst hotel I have ever stayed it!
- LBL BradleySep 30, 20255.0Hampton Inn is my favorite place to stay anytime I travel. They are consistently clean locations.
- DDDima DjumaevSep 24, 20255.0I loved my stay at this Hampton inn the staff was amazing and the rooms were big and spacious and the breakfast was very good a lot of options for their continental breakfast
Frequently Asked Questions About Hampton Inn & Suites Cincinnati-Mason
What are the check-in and check-out times at Hampton Inn & Suites Cincinnati-Mason?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available for guests at Hampton Inn & Suites Cincinnati-Mason?
Yes, free self-parking is available for guests.
Are pets allowed at Hampton Inn & Suites Cincinnati-Mason?
Yes, both cats and dogs are welcome at the hotel.
Does Hampton Inn & Suites Cincinnati-Mason offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the public areas and guest rooms.
Are there any fitness facilities available at the hotel?
Yes, the hotel offers a free fitness center with cardio and strength equipment, including elliptical machines and treadmills.
Is breakfast included when staying at Hampton Inn & Suites Cincinnati-Mason?
Yes, a free hot buffet breakfast is served daily to guests.
What accessibility features does the hotel provide?
The hotel has accessible parking and an accessible elevator to accommodate guests with mobility needs.
What nearby attractions can I visit while staying at Hampton Inn & Suites Cincinnati-Mason?
Guests can enjoy nearby attractions such as Kings Island Amusement Park and the Cincinnati Zoo, perfect for family outings before or after your stay.
Are there convenient dining options near the hotel?
Yes, nearby places to eat include Skyline Chili, Waffle House, Popeyes Louisiana Kitchen, Chick-fil-A, and Wendy's, offering a variety of American and fast-food options.
What nearby services can help with automotive needs during my stay?
Nearby automotive services include Monro Auto Service and Tire Centers, NAPA Auto Parts, Monro Muffler Brake & Service, and Penske Truck Rental for tire, repair, and truck rental needs.