Hampton Inn & Suites Cincinnati-Mason

4.4
839 reviews

About

Hotel
Plan your next adventure from our Hampton Inn & Suites Cincinnati-Mason hotel. Whether you’re here for business or leisure, we put you close to it all. Just off Interstate 71, you’ll be near business parks, amusement parks and various attractions. The modern design of our hotel minimizes noise and conserves energy with 100% LED lighting. Choose from a spacious room or suite with all the amenities of home. Sleep peacefully on a clean and fresh Hampton bed® and then start your day with our free, hot breakfast served daily. Get work done in your room at the large workstation with added outlets to charge all your devices along with free WiFi. Enjoy the convenience of having a mini-refrigerator, microwave and coffeemaker in your room. Stop by the 24-hour Suite Shop for a quick snack or a forgotten travel essential. Stay committed to your workout routine in our fitness center with both cardio and strength equipment. Host your next small event in our space for up to 40 people, ideal for training sessions and luncheons. Ask our helpful team about outside catering and A/V equipment rentals. Fill your schedule with area activities including the Cincinnati Zoo, Kings Island Amusement Park and several PGA certified golf courses.

Location

Hampton Inn & Suites Cincinnati-Mason
5232 Bardes Road, Mason, OH
45040, United States

Hours

Reviews

4.4
839 reviews
5 stars
562
4 stars
162
3 stars
43
2 stars
25
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised helpful employees like Sam, while others reported rude interactions, particularly with the general manager.

Cleanliness

Inconsistent cleanliness reported; some guests found rooms and common areas clean, while others encountered issues like dirty sheets and unemptied trash.

Amenities

Guests appreciated the breakfast variety and hotel amenities, but there were complaints about missing items and maintenance issues, such as broken elevators and lack of hot water.

Location

Conveniently located near Kings Island and various restaurants, making it a favorable choice for travelers.

Overall Experience

Overall experiences varied widely, with some guests having enjoyable stays while others reported significant issues leading to dissatisfaction.
  • MH
    Michelle Hammond
    Nov 13, 2025
    2.0
    We had a work event here and used the conference room for a couple days. Although they offer free coffee and tea, they ran out of cups and when I asked the general manager there for more cups, he never acknowledged me or smiled, or said anything at all. He did stand up, walked to get more cups and set them down by the coffee, but never said a word and had a blank, angry, looking face. In other words, rude! Also, the coffee got cold, as well as the hot water, and it never got filled up we’re refreshed. Then the water was turned off in the entire hotel for at least an hour, and there were no use of restrooms or water and we had to cut our meeting short. I’d say room for improvement Hampton Inn!
  • AB
    April Blum
    Oct 26, 2025
    1.0
    Do not stay here!! It was a terrible experience!! The girl at the front desk was rude upon check in. Came back late from Kings Island, was tired & just crawled into bed. When we woke up the next morning found blood stains on the sheets. It was totally disgusting. Then at 9:30 a knock on the no one said anything 2 young boys just opened the door. No house keep cart or anything. This is the worst hotel I have ever stayed it!
  • LB
    L Bradley
    Sep 30, 2025
    5.0
    Hampton Inn is my favorite place to stay anytime I travel. They are consistently clean locations.
  • DD
    Dima Djumaev
    Sep 24, 2025
    5.0
    I loved my stay at this Hampton inn the staff was amazing and the rooms were big and spacious and the breakfast was very good a lot of options for their continental breakfast
  • KM
    Kennedy Morris
    Sep 21, 2025
    5.0
    Christina was very helpful in solving a situational matter. The location of this hotel is very convenient for kings island, and we will likely be back.

Frequently Asked Questions About Hampton Inn & Suites Cincinnati-Mason

What are the check-in and check-out times at Hampton Inn & Suites Cincinnati-Mason?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is parking available for guests at Hampton Inn & Suites Cincinnati-Mason?

Yes, free self-parking is available for guests.