Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Near Downtown Lancaster, just three miles from Main Street, the renovated Holiday Inn Express & Suites Lancaster combines ultimate comfort and beautiful scenery with our prime location and exceptional service to provide an unforgettable stay in Lancaster.
Located on the foothills of Rising Park, off Business Route 33, our hotel offers easy access to some of central Ohio’s most unique attractions. Step into the eerie past at the historic Fairfield County Infirmary, hike to stunning views at Rising Park or Hocking Hills State Park, enjoy lakeside relaxation at Buckeye Lake, and discover Lancaster’s rich glassmaking heritage at the Glass Museum – all nearby! Business travelers enjoy being close to companies like Anchor Hocking, Diamond Power, Cyril-Scot, Ralston Foods, and Fairview Medical Center. Plus, proximity to the University of Ohio’s Lancaster campus makes us a convenient choice for visiting parents and prospective students.
Start your day with our complimentary Express Start® Breakfast buffet, stay active at our 24-hour Fitness Center, and enjoy the outdoor pool. Our hotel features a dog park, free Wi-Fi, free parking with EV chargers, modern meeting space, and spacious guest rooms. We are your ideal home base for exploring the best of Lancaster, Ohio.
Location
Holiday Inn Express & Suites Lancaster by IHG
1861 River Way Drive, Lancaster, OH
43130, United States
Hours
Reviews
4.2
478 reviews
5 stars
269
4 stars
118
3 stars
36
2 stars
17
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel, although some reported issues with sticky floors and inadequate housekeeping.
Staff Service
The staff received positive feedback for being friendly and accommodating, though there were some complaints about unprofessional behavior from certain employees.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found the selection limited and of poor quality.
Pet-Friendly Amenities
The hotel is noted for being pet-friendly, with a dog park that guests appreciated, although there were some complaints about pet policies.
Renovation Issues
Several reviews mentioned ongoing renovations, which affected some amenities and caused minor inconveniences.
- SGSteph GalNov 22, 20255.0Room was clean, food was great, staff was great
- LCLayla ClarkNov 22, 20255.0I loved my stay at the Holiday Inn Express. It was clean, staff was incredibly welcoming and kind, and it is the perfect spot in town to be able to explore all Lancaster has to offer.
- PGPin GzzNov 13, 20255.0Ok
- TMTrevor MillerNov 5, 20251.0BEDBUG INFESTATION I was in town because my grandmother was in comfort care and near the end of her life. We checked into our room around 9:00 PM, unpacked, and within minutes saw a bug crawling across the nightstand. When I picked it up with toilet paper, I realized it was a bedbug, and if you know anything about bedbugs, seeing one out in the open usually means a larger infestation. We immediately called the front desk. The agent came up, put tape over the bedbug, and offered to move us to another room. Given the situation, we did not feel comfortable staying in the hotel at all. She told us to come to the front desk while she called her manager. When we got downstairs, she said the manager could move us to a room at the Baymont next door. That was unacceptable, it's a lower-tier property with very poor reviews. Over the phone, the GM responded with: “Well if that is not acceptable for you, then you both can just move on.” Incredibly unprofessional and uncaring, especially considering the circumstances. I’m not sure what was worse, the bedbugs or the GM’s attitude. This will definitely be reported to IHG corporate. DO NOT STAY HERE unless you want to risk dealing with bedbugs and terrible customer service.
- ADAndrew DeMarcoNov 4, 20255.0Ok. I work in Lancaster but travel from PA. I have an electric cart. And there are very few options for hotels with electric vehicle chargers. But let me say, this is the best of all of them! There are enough chargers that I don't get ICE'd out. And they protect them with a "Charging Only" sign. And the rooms are spotless and very well decorated. The beds are comfortable. The breakfast is sumptuous. And that woman who works at breakfast is a delight. Very friendly. All in all, this was a great find. Even if you don't need the electric chargers, this is the best spot to stay in between Logan and Columbus! Oh, and did I mention, it's dog friendly so I can travel with my dog?!
Frequently Asked Questions About Holiday Inn Express & Suites Lancaster by IHG
Are pets allowed at Holiday Inn Express & Suites Lancaster?
Yes, we have designated pet-friendly rooms. Please select a pet-friendly room type when booking.
Does Holiday Inn Express & Suites Lancaster offer free Wi-Fi?
Yes, complimentary wireless Internet is available throughout the hotel.
Does Holiday Inn Express & Suites Lancaster have a Fitness Center?
Yes, Holiday Inn Express & Suites Lancaster features a fully equipped 24-hour Fitness Center.
Does Holiday Inn Express & Suites Lancaster have an indoor pool?
Yes, we have an indoor swimming pool available year-round for guests to enjoy.
Is breakfast included in my stay?
Yes, we offer a complimentary hot breakfast each morning, including our famous cinnamon rolls.
Does Holiday Inn Express & Suites Lancaster offer laundry service?
Yes, Holiday Inn Express & Suites Lancaster offers access to self-service laundry facilities.
Does Holiday Inn Express & Suites Lancaster have EV charging stations?
Yes, Holiday Inn Express & Suites Lancaster offers access to 12 EV Charging Stations, including Tesla brand stations.
Are the rooms and bathrooms at Holiday Inn Express & Suites Lancaster ADA-compliant?
Yes, Holiday Inn Express & Suites Lancaster offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Which airport is closest to Holiday Inn Express & Suites Lancaster?
Holiday Inn Express & Suites Lancaster offers proximity to Port Columbus International Airport (CMH).
What are the check-in and check-out times at Holiday Inn Express & Suites Lancaster?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is breakfast included in the stay at Holiday Inn Express & Suites Lancaster?
Yes, a complimentary hot breakfast including a buffet breakfast is available for free.
Are pets allowed at Holiday Inn Express & Suites Lancaster?
Yes, both cats and dogs are allowed and the hotel features a dog park for your furry friends.
Does the hotel have facilities for guests with mobility challenges?
Yes, the hotel is mobility accessible and has accessible parking available.
Is there a fitness center available for guests at the hotel?
Yes, the hotel has a free fitness center equipped with elliptical machines and treadmills.
Are laundry services available at Holiday Inn Express & Suites Lancaster?
Yes, full-service laundry facilities are available 24/7 for guests.
Can I store my baggage at Holiday Inn Express & Suites Lancaster?
Yes, baggage storage services are available for guests.
What nearby restaurants can I visit before or after staying at the hotel?
Nearby restaurants include Frisch's Big Boy, Golden Corral Buffet and Grill, Bob Evans, Applebee's Grill + Bar, and White Castle, offering a variety of dining options.
Are there convenient automotive and rental services near the hotel?
Yes, nearby you can find Buckeye Toyota and Buckeye Mobility for automotive needs, as well as U-Haul Trailer Hitch Super Center and U-Haul Moving & Storage for truck rentals.
What are some nearby attractions or places of interest around Holiday Inn Express & Suites Lancaster?
Guests can visit the University of Ohio's Lancaster Campus nearby for academic purposes, and explore Main Street, just 3 miles away, for walking tours and historic landmarks.