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Best Western Lakewood Inn

4.0
(700 reviews)

Business Details

122 ARROWHEAD BLVD, Hebron, OH
43025, United States
(740) 928-1800
http://bestwestern.com

About

HotelBest Western
Located in Hebron,OH, the Best Western Lakewood Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Lakewood Inn
122 ARROWHEAD BLVD, Hebron, OH
43025, United States

Hours

Reviews

4.0
700 reviews
5 stars
378
4 stars
141
3 stars
70
2 stars
36
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, particularly highlighting individuals like Sheila and Rob.

Cleanliness

Most reviews noted that the rooms were clean, although some mentioned issues with specific areas needing better attention.

Comfort Issues

Several guests reported discomfort due to hard mattresses and outdated furnishings, impacting their overall experience.

Pool and Amenities

The pool and hot tub received mixed reviews, with some guests enjoying them while others reported cleanliness issues and temperature problems.

Customer Service Concerns

A number of reviews highlighted poor customer service experiences, particularly with certain staff members being rude or unhelpful.
  • TS
    Tonya Strazdins
    Feb 18, 2026
    5.0
    My husband and I love staying at this particular hotel when we want to get away for a night. We love staying in jacuzzi rooms and the Best Western Lakewood Inn has the best rooms for a relaxing soak in the tub. Their presidential suite is our favorite- a spacious room with a large jacuzzi tub & balcony that overlooks the pool area (which isn’t something we use when we go but if you’re taking your kids, would be a convenient way to keep an eye on them). If the larger suite isn’t available their regular jacuzzi rooms are fine too. All the rooms are clean and come with all the basic amenities. They even have some mints and a bag of Famous Amos cookies to welcome your arrival. This location is also down the street from a cool bar call “Mill Dam”. So if you’re looking for an affordable one night getaway, this Best Western is it!
  • LR
    lisa rock
    Jan 19, 2026
    5.0
    Rooms are clean and comfortable with friendly front desk help
  • JT
    Jojie Tugad
    Jan 12, 2026
    5.0
    I had an emergency situation with my vehicle and Sheila was very communicative and was helping me all the way through with readjusting my reservations. In the middle of a busy time with other customers on her side, she ensured everyone was taken care of in a timely manner. Additional edit: Rob checked us in when we got there and he was super friendly towards myself and my children. Made us feel very at home in this hotel.
  • MS
    Mindy Shively
    Jan 4, 2026
    5.0
    Me and my family stayed at the best Western Inn in Hebron , Ohio from Friday until Sunday and there was a gentleman here that ran the front desk. His name is Rob and he has been so helpful with me and my children and with my family and helping us with the stuff that we needed around the hotel and I just think that that gentleman needs recognition for the work that he does here because he really puts in everything he has to help everybody and make us feel like this is our home so I just wanted to leave a review and let you guys know that he did a great job and that I would stay here in the future with my children and my family.
  • TM
    TOBIAS MOTTLEY
    Dec 7, 2025
    5.0
    This place is awesome. I stopped here in a hot shot truck at 2230 and the gentleman still had some rooms. The gentleman was awesome, I accidentally booked the wrong date through my company's app and he fixed it on the spot. The room was clean and cozy. I did have to park the truck across the street at Kroger because I was too long for their parking lot. The gentlemen in the evening said Kroger at Best Western had an agreement and I would not be towed. I'll definitely be back there if I have to stay in or around the Cleveland area.

Brand Certified Facts from Best Western Lakewood Inn

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Certified March 01, 2026Yext Knowledge Graph
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