Less than a mile from the Shoppes at Grove City and two miles from Pinnacle Golf Club, our new Tru is just off I-71. Our ‘Top It’ breakfast buffet and WiFi are always free, and our 24/7 Eat. & Sip. Market features local snacks, gourmet treats and single-serve beer and wine for purchase.
Many guests reported issues with cleanliness, including dirty bathrooms and unclean floors.
Staff Service
The front desk staff received praise for being friendly and accommodating, though some guests reported rude behavior from management.
Noise Levels
Several reviews mentioned noise from the highway and thin walls, making it difficult for some guests to sleep.
Breakfast Quality
The breakfast options were generally appreciated, but some guests felt the quality could be improved.
Room Amenities
Guests noted a lack of basic amenities like microwaves and coffee makers in rooms, which was disappointing for some.
RI
Robert Patterelli III
1 day ago
5.0
Loved it, clean, and the bed was very comfy
LG
Linda Gockley
1 day ago
5.0
Everyone is so kind and polite at this hotel. From the front desk to maintenance, the kitchen ladies, to the guy who cleans the floor. To the manager it is refreshing to have a great crew staffed at a hotel. Keep up the great work. From the driver who you always made sure she got her chocolate milk at breakfast.
AN
Autumn Nowak
Nov 6, 2025
5.0
Wonderful hotel to stay at! Very modern and clean design. Front desk staff was welcoming, kind, and informative. I even called them to ask a question from the room and they happily answered. They also gave us bottled water and snacks when we arrived. The room was perfect. I had the best night of sleep ever!! Beds were beyond comfortable I loved the pillows. Grateful to find such a nice place to spend the night.
LS
Luis Ramirez Sr
Nov 1, 2025
5.0
Great location. Stayed during a busy kid sports weekend so it was very noisy and kids running loose
JP
Joel Pierce
Oct 14, 2025
5.0
The front desk staff, both evenings and mornings are top notch. The new breakfast idea of make your own sandwich however is not a hit in my opinion. The choices had no flavor. Sorry not a fan. The highway side of the hotel is very noisy. I realize the hotel can't do anything about this, just a heads-up for future travelers to request rooms on the parking lot side for a quieter stay.
Frequently Asked Questions About Tru by Hilton Grove City Columbus
What accessibility features does Tru by Hilton Grove City Columbus offer?
The hotel provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included at Tru by Hilton Grove City Columbus?
Yes, the hotel offers a free 'Top It' breakfast buffet for all guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Tru by Hilton Grove City Columbus allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Is parking available at Tru by Hilton Grove City Columbus?
Yes, the hotel offers free self-parking for its guests.
Are there any fitness or recreation facilities available on-site?
Yes, the hotel has a free fitness center, a game room, and an indoor pool for guests to enjoy.
What are the Wi-Fi options at Tru by Hilton Grove City Columbus?
The hotel provides free Wi-Fi in public areas along with public internet terminals for guests.
Are there any convenient places nearby to shop or dine?
Yes, the Shoppes at Grove City are less than a mile away for shopping, and restaurants like Cracker Barrel Old Country Store and Waffle House are located nearby for dining options.
What hotels are near Tru by Hilton Grove City Columbus for group stays or visiting friends?
Nearby hotels include Hilton Hotel Grove City, Home2 Suites by Hilton Grove City Columbus, Fairfield Inn & Suites by Marriott Columbus Grove City, Courtyard by Marriott Columbus Grove City, Days Inn by Wyndham Grove City Columbus South, and Comfort Inn.
How can I reach the hotel if I am traveling from the airport?
While the hotel does not offer airport shuttle or transfer services, it is located just off I-71 for easy access by car. Nearby gas stations like BP can help refuel your vehicle if needed.