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Hilton Garden Inn Columbus/Grove City

4.2
(738 reviews)

Business Details

3928 Jackpot Rd., Grove City, OH
43123, United States
(614) 539-8944
https://www.hilton.com/en/hotels/cmhgcgi-hilton-garden-inn-columbus-grove-city/

About

HotelHilton
The Hilton Garden Inn Columbus/Grove City hotel is situated in the southern business suburbs just 10 minutes from downtown Columbus near many office buildings and business parks. Ohio Auto Auction and The Gap regional offices, Fed Ex, UPS, Ohio Willowwood, Fabcon, Red Envelope, Fraternal Order of Eagles, and Kern International are among the nearby corporations. Ohio visitors on shopping outings will find the following malls are within minutes of the hotel, Easton Towne Center, Tuttle Crossing, and the City Center. Many restaurants and shops are within walking distance or a short drive from The Hilton Garden Inn Columbus/Grove City hotel as well. The Hilton Garden Inn Columbus/Grove City, Ohio hotel is proud to offer the following amenities: In-room complimentary high-speed internet access with secure PrinterOn remote printing An in-room hospitality center includes a microwave, refrigerator, coffeemaker Two dual-line telephones with voicemail, data ports, and speakerphone Large work desk with desk level outlets and ergonomic chair Complimentary HBO, and On Demand video with new release movies Complimentary USA Today each weekday morning Heated indoor pool and fitness center 24-hour complimentary business center, equipped with two-work stations, with high-speed internet The Hilton Garden Inn Columbus/Grove City hotel offers two meeting rooms, the first with 750 square feet of meeting space that accommodates up to 40 people. The Hilton Garden Inn Columbus/Grove City hotel restaurant, The Great American Grill serves freshly prepared breakfast and dinner. In addition, we have our Pavilion Pantry that has microwavable packaged items perfect for in-room preparation. Visitors to Columbus, Ohio have a variety of local attractions to enjoy Arena District - Nationwide Arena Short North Art District German Village The Brewery District Beulah Park Lou Berlinger Baseball Fields Veterans Memorial Ohio State University Come enjoy a taste of Ohio.

Location

Hilton Garden Inn Columbus/Grove City
3928 Jackpot Rd., Grove City, OH
43123, United States

Hours

Reviews

4.2
738 reviews
5 stars
421
4 stars
188
3 stars
52
2 stars
34
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, unclean bedding, and overall lack of proper housekeeping.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported poor service, including long wait times and unprofessional behavior.

Noise Problems

Several customers complained about thin walls and noise disturbances from other guests, impacting their sleep quality.

Breakfast Discontent

Many guests expressed dissatisfaction with the breakfast options, noting that it was not complimentary and of low quality.

Maintenance Concerns

Reviews mentioned various maintenance issues, such as broken appliances, malfunctioning air conditioning, and overall poor room conditions.
  • JS
    Jennifer Semple
    Feb 20, 2026
    3.0
    The room was on the first floor near the pool. It was large and comfortable. BUT there is ZERO sound proofing! So you will have to suffer people who apparently live in barns and have no idea how to be quiet at night in the halls. It is unacceptable to be able to hear people yawn through the walls! No free breakfast and no coffee in the lobby past 10 am.
  • EA
    Energy Attunements
    Jan 31, 2026
    1.0
    I've been here for probably a few dozen stays. I've never had a complaint until now. Waited almost 20 minutes for Megan to come to the front desk to check us in. It's 10pm. I had to call the front desk and let it ring 30 times before she came out of her office. She did give us free breakfast but as dirty as our room is, not sure how I feel about it. Microwave and frig filthy, crusty food and hair in it. Hairs in sink and several in tub. Oh, and in my bed!! Toilet and tub handles about to fall off. Whomever did their remodel, did it horribly. It's sad, this was always one of my favorite places when back in Grove City. NEVER AGAIN. I feel like I've been punked and I'm actually at a motel 6 from the 90s. Then I got into the shower, both the shampoo and conditioner dispensers were empty so I had to wash my hair with body wash. If uploading photos was an option, I'd show you all the "hairy" details. Did I mention the horrible mildew smell from the bathroom? Its overpowering every time you in it. What happened to this hotel?
  • SK
    Steve Kaminski
    Jan 14, 2026
    5.0
    This is my go to hotel in grove city. The rooms are clean and beds are super comfy. The staff ( especially Megan) is always super friendly, very helpful and accommodating.
  • JW
    John Werder
    Dec 30, 2025
    2.0
    Older hotel, room looked like it was missing furniture. Window blinds were broken. Staff was very friendly. Breakfast wasn't up to what other HG's usually have.
  • DW
    D W
    Dec 21, 2025
    5.0
    This place was great. The service and quality were amazing as well. The location isn’t bad it’s just high traffic area. Would definitely recommend and want to go back

Frequently Asked Questions About Hilton Garden Inn Columbus/Grove City

What are the check-in and check-out times at Hilton Garden Inn Columbus/Grove City?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Hilton Garden Inn Columbus/Grove City offer free Wi-Fi to guests?

Yes, complimentary Wi-Fi is available in public areas and there is a public internet terminal for guest use.

Brand Certified Facts from Hilton Garden Inn Columbus/Grove City

This information is certified by Hilton Garden Inn Columbus/Grove City and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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