Candlewood Suites Columbus - Grove City by IHG

4.1
314 reviews
Welcome to Our Candlewood Suites - Columbus/Grove City

About

HotelWedding VenueConference Center
Grove City's only All Suite and Extended Stay Hotel, The Candlewood Suites. The Candlewood Suites is conveniently accessible off of I 71 and only 10 minutes south from Downtown Columbus, and 20 minutes from Port Columbus International Airport (CMH.) While here, experience all that Grove City and Columbus has to offer, including: The Hollywood Casino, Scioto Downs Casino and Racetrack, The Columbus Convention Center, The Ohio State University, Columbus Zoo, Zoombezi Bay, The COSI Science Museum, Nationwide Arena, and the Huntington Ball Park. Local business and retail are just a short drive away, including: Nationwide Insurance, Cardinal Health, Ohio Auto Auction, Kern International, Netjets, DLA and DFAS. For the finest shopping check out the Easton Town Center, Tuttle Crossing and Polaris Fashion Place Malls. Our hotel is designed just for you, the Extended Stay Traveler. The Extended Stay Travelers play by different rules and need a hotel that understands your unique needs. We have the amenities to help you keep your daily routine, including a 24 hour Fitness Center, full kitchen in every suite, free Guest laundry facilities,The Candlewood Cupboard for all your food items, free movie library and free high speed wired and WiFi Internet. So come and experience Grove City's only extended stay hotel, The Candlewood Suites, "Consider Us Home"

Location

Candlewood Suites Columbus - Grove City by IHG
3996 Jackpot Rd, Grove City, OH
43123, United States

Hours

Reviews

4.1
314 reviews
5 stars
173
4 stars
77
3 stars
20
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests reported issues with cleanliness, odors, and maintenance in their rooms, including mold, broken fixtures, and unpleasant smells.

Customer Service

Customer service experiences varied widely; while some praised the staff for being friendly and accommodating, others reported rudeness and lack of responsiveness to issues.

Amenities

The hotel offers useful amenities like free laundry and a kitchenette, but many guests noted the lack of breakfast and limited housekeeping services.

Location

The hotel is conveniently located near shopping and dining options, which was appreciated by many guests.

Overall Experience

While some guests had positive experiences and would return, a significant number expressed dissatisfaction with various aspects of their stay, leading to mixed reviews.
  • GB
    Giovanni Bravi
    Sep 25, 2025
    3.0
    Camere ampie. Camere pulite ma il cambio degli asciugamani e la pulizia della stanza avviene una sola volta a settimana. In camera uno dispone di una piccola cucina. Hotel dispone di una piccola palestra e un locale per lavare i propri vestiti senza costi addizionali. Non viene servita la colazione. Prezzo in media con gli altri alberghi di zona. Parcheggio gratis. Internet con limitazioni.
  • TE
    Terri Engelhaupt
    Sep 12, 2025
    1.0
    Our room smelled like a mixture of strong spices and fish. Think Indian restaurant. It was awful. They claimed to have no double queen rooms left. Didn't offer an upgrade or 2 separate rooms to accommodate. When I asked about discounting the room, the front desk girl (who checked us out) acted like she didn't care. "I'll MENTION it to the manager." We have over 1,000 women attend a conference in Grove City every year and we will be sure to let the organization know to put this place down as a place to NOT stay.
  • FF
    Ferny Family
    Sep 1, 2025
    5.0
    One of the best roadside hotels i've ever stayed in. Very roomy. The pool was large. Clean. Well supplied rooms. The exercise fitness room, it was fully stocked multiple treadmills, cable machine and weights. They even had extras like free laundry on site. Great for my big family. We'd definitely stay there again
  • JP
    Joann Ponder
    Aug 22, 2025
    5.0
    We had the best time!!!!!!! Cozy, affordable and very clean, very friendly and helpful people that work there, all of them..!!!!! This is the best overall experience we have ever had at a hotel. Close to shopping, Safari , and the restaurants close by were fantastic. We will definitely come back. 5 stars plus . Thank you all for the hospitality ❤️
  • KK
    kacceysue1
    Aug 2, 2025
    2.0
    Booked 2 rooms for family. When we arrived we told rooms we not together. Too bad hotel is full. Why get 2 rooms on different floors. My son's key did not work. Staff said battery in door was broken. ?? Every time he needed to get back into he would have to contact staff and wait for them to open door. Front clerk on Friday night said she would notify staff the next day and there would be some modification to our charge. Upon checking out on Saturday August 2nd the clerk acted as though the door issue was news to her. She interrupted me when I was explaining the situation. She said the lock worked fine the day before,implying that no problem existed. She said the hotel could do nothing about modifying the charge and that I needed to take my problem up with the third party booking agent. She did not say I'm sorry this happened to you, and here's what you can do. Instead, she was a jerk. If this is how management wants to treat folks, we will definitely not be back.

Frequently Asked Questions About Candlewood Suites Columbus - Grove City by IHG

What is the check-in and check-out time at Candlewood Suites Columbus - Grove City by IHG?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.

Does Candlewood Suites Columbus - Grove City allow pets?

Yes, both cats and dogs are welcome at the hotel.