Business Details
About
Hotel
Located in Grove City,OH, the Best Western Executive Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
463 reviews
5 stars
190
4 stars
119
3 stars
70
2 stars
35
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bed bugs, and unpleasant odors.
Staff Performance
While some guests praised the friendly and helpful staff, many others reported poor customer service and lack of responsiveness to complaints.
Value for Money
Several customers felt that the hotel was only worth staying at if price was the primary concern, with many stating that they would not return.
Amenities and Maintenance
Guests noted that amenities like the pool were closed, and there were complaints about broken equipment and insufficient breakfast options.
Room Conditions
Many reviews mentioned uncomfortable beds, outdated decor, and issues with room maintenance, such as broken locks and malfunctioning appliances.
- NWNathaniel WalizerOct 20, 20251.0Did not reserve the room requested, was not willing to make it right.
- MMMarsha MellowOct 4, 20251.0Update! The owner of this hotel has not reached out to Expedia. Expedia has tried to reach out with no success. Make this right! & yes this review DOES reflect the status of this hotel, that’s why I took pictures. Am over playing phone tag. Nobody wants to communicate anywhere but in this review apparently so here we are! Bed bugs! Not clean! Stinks to high heaven & THERE ARE BLOODY SHEETS AND MATTRESSES IN BOTH OF THE ROOMS I LOOKED AT. All 4 beds! One bed had visible white soiled stains covering a large portion of the brown blanket on top. Waiting on my refund. You couldn’t pay me to stay here. I want my money back. Called Best Western, they told me to call Expedia, who told me to call Best Western. Now apparently waiting for best Western managers to talk to Expedia. Will call everybody again on the morning I fear. Bed bugs. Stinky. Filthy. **Give me my $600+ back. I didn’t spend more than 5 minutes in either room**
- SYSandeep YadavalliSep 28, 20255.0Nice place
- BGBarbara GroceSep 20, 20252.0Room was not clean
- JRJoseph RudzinskiSep 14, 20251.0Only stay if price is the reason. No effort to be clean or provide a decent breakfast. No apologies when we had to move rooms because of cleanliness.
Frequently Asked Questions About Best Western Executive Inn
Does Best Western Executive Inn offer free breakfast?
Yes, the Best Western Executive Inn provides free breakfast to its guests.
Is there a fitness center available at Best Western Executive Inn?
Yes, a fitness center is available for guests at the Best Western Executive Inn.
Does the Best Western Executive Inn have a smoke-free policy?
Yes, the property is designated as a smoke-free property.
Is Wi-Fi available for free at the hotel?
Yes, free Wi-Fi is available throughout the Best Western Executive Inn.
What are the operating hours of Best Western Executive Inn?
The Best Western Executive Inn is open 24 hours a day, seven days a week.
Where is Best Western Executive Inn located?
The hotel is located at 4026 Jackpot Rd, Grove City, Ohio, 43123, United States.
Are there any special promotions offered by Best Western Executive Inn?
Yes, staying 2 nights qualifies guests to receive a $50 Best Western Gift Card.
What options are nearby for travelers looking for other accommodations?
Nearby accommodations include Quality Inn Grove City - Columbus South and Microtel Inn & Suites by Wyndham Grove City/Columbus, both located close to Best Western Executive Inn.
How can guests explore the area around Best Western Executive Inn?
Guests can explore nearby hotels and accommodations such as Quality Inn Grove City - Columbus South and Microtel Inn & Suites by Wyndham Grove City/Columbus to plan stays or meet others visiting the area.
How does the location of Best Western Executive Inn benefit travelers?
Located centrally in Grove City, the Best Western Executive Inn is close to various hotels and accommodations, making it convenient for travelers to find lodging and explore local amenities.