Business Details
About
HotelBest Western
Located in Grove City,OH, the Best Western Executive Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.8
466 reviews
5 stars
192
4 stars
120
3 stars
70
2 stars
35
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bed bugs, and unpleasant odors.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service and lack of responsiveness to complaints.
Value for Money
Several customers felt the hotel was only worth staying at for budget reasons, with many noting that the quality did not meet their expectations for the price.
Amenities and Maintenance
Guests expressed dissatisfaction with the state of amenities, including broken fitness equipment and inadequate breakfast options.
- JMJarrett McGriffJan 6, 20261.0Had it booked for 2 nights I got a phone call of a family emergency and had to leave before th 2nd night at about 3:00pm. Talked to the front desk about a possible refund for the 2nd night and was told no refund since it was after 11:00am which I just found out about the emergency at 3:00pm. Was planning on staying there again next week but now I will never stay there again they don’t really care about their customers.
- JMJ MDec 13, 20254.0I have been a fan of BW hotels for a couple years now and this is another one to add to the list. Its is a very nice hotel that is great for travelers on a budget who dont need all the extra frills that most of the other chains have. I've stayed at other, more expensive properties around this hotel many times and this is just as nice if not nice than most of them. Will definitely return.
- ACAshish ChauhanDec 8, 20255.0It's a great place with very good management. The staff is very supportive!
- GVGary VegaNov 29, 20255.0Really enjoyed my stay. Room spacious, nice large screen Tv. Front desk staff extremely professional and friendly. Room was clean with a nice comfortable bed. Enjoyed the many amenities close by. Hotel had laundry and a fitness room. Breakfast was simple but adequate. As a truck driver, I appreciated the truck parking they provide. Will definitely stay again.
- NWNathaniel WalizerOct 20, 20251.0Did not reserve the room requested, was not willing to make it right. Edit: This did not fail to "exceed expectations;" they failed to meet the most basic expectation of honoring a reservation and making proper ADA accomodations.
Frequently Asked Questions About Best Western Executive Inn
Does Best Western Executive Inn offer free breakfast?
Yes, the Best Western Executive Inn provides free breakfast to its guests.
Is there a fitness center available at Best Western Executive Inn?
Yes, a fitness center is available for guests at the Best Western Executive Inn.
Does the Best Western Executive Inn have a smoke-free policy?
Yes, the property is designated as a smoke-free property.
Is Wi-Fi available for free at the hotel?
Yes, free Wi-Fi is available throughout the Best Western Executive Inn.
What are the operating hours of Best Western Executive Inn?
The Best Western Executive Inn is open 24 hours a day, seven days a week.
Where is Best Western Executive Inn located?
The hotel is located at 4026 Jackpot Rd, Grove City, Ohio, 43123, United States.
Are there any special promotions offered by Best Western Executive Inn?
Yes, staying 2 nights qualifies guests to receive a $50 Best Western Gift Card.
What options are nearby for travelers looking for other accommodations?
Nearby accommodations include Quality Inn Grove City - Columbus South and Microtel Inn & Suites by Wyndham Grove City/Columbus, both located close to Best Western Executive Inn.
How can guests explore the area around Best Western Executive Inn?
Guests can explore nearby hotels and accommodations such as Quality Inn Grove City - Columbus South and Microtel Inn & Suites by Wyndham Grove City/Columbus to plan stays or meet others visiting the area.
How does the location of Best Western Executive Inn benefit travelers?
Located centrally in Grove City, the Best Western Executive Inn is close to various hotels and accommodations, making it convenient for travelers to find lodging and explore local amenities.