SureStay by Best Western Greenville

Reviews

• JR

  Janet Ridall

  Nov 14, 2025
  4.0
  Check in staff did not speak English. Otherwise room was nice, comfortable and allowed pets
• JS

  Jim Schwenz

  Nov 8, 2025
  4.0
  The hotel was exactly what we had expected, and all we had hoped for it to be. We read a bunch of reviews on the drive there, and the negative reviews were either unfounded or accidentally posted about a different Surestay location, (not the Greenville OH facility). It was clean, the bed and pillows were very comfortable, and the continental breakfast was a perfectly suitable "continental breakfast", (no more or less than should be expected). Everyone was very nice. The connected restaurant, (Jack's Cabin), was a lovely bonus. Everything we wanted was 100' down the hall, and the food was great! The hostess was a very sweet young lady who was a one woman show, (she did everything except cook and buss tables), and her boyfriend was the chef. The food was excellent, and even though you would think our server may have become overwhelmed, (because they were surprisingly busy for the location), she was consistently calm, reassuring, and absolutely wonderful in a way that prompted this comment to be posted. If we are ever back in Greenville OH in the future, this is where I would wish to stay. Jim Schwenzer Ontario NY, date of stay November 1st 2025.
• RJ

  Rhonda Johansen

  Oct 31, 2025
  5.0
  Older hotel but beds were comfortable, rooms were clean, service and breakfast were great. And a really good restaurant right in the building. And ice cream was a closet walk away.
• AC

  Amber Cochran

  Oct 19, 2025
  2.0
  I am highly disappointed in how this hotel is still open. The room smells of mold/mildew when you walk in. I felt like I needed shower shoes to take a shower. We paid $150 a night during DTWC 2025. This is not worth that much. The housekeepers and front desk receptionist were very nice and accommodating though. They have plenty of pool tables, basketball hooping game, race car game, dart game, and a couple claw machines in the game room which was pretty cool! You can also sit and watch the game while the kids play.
• KK

  KROMAG

  Oct 3, 2025
  4.0
  Really clean, affordable and staff is friendly.

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