At the SureStay by Best Western Greenville in Greenville, OH, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
You can keep deleting my reviews, but I WILL be getting a refund for my Christmas stay.
Your establishment is disgusting
BR
Benny Rilper
3 days ago
1.0
Disgusting, they refuse to refund us.
Refund us or we’ll be sharing pictures of the room we had infested with mold and OLD pee
II
InBetweenBranches
Dec 29, 2025
4.0
I’ve stayed in this hotel multiple times when visiting Greenville and the room quality has varied slightly but I’ve been overall at peace with the delivery vs expectations I had.
The hotel is affordable, conveniently located, and it feels like the staff genuinely do care about your experience. The other few options in town are either cheaper and much lower quality (unacceptable options if I’m being honest) or a bit more luxurious but also more a little more expensive. SureStay’s price is conveniently placed between both so it is good for a budget conscious traveler. I would stay again.
PP
Pars
Dec 25, 2025
1.0
UPDATE: REFUSES TO REFUND ME, I WILL NOT LET THIS GO UNTIL YOU GIVE US BACK OUR MONEY
You wanna stay in a room that already has pee all over the toilet, black mold on the ceiling, and makes you feel dirty even if you showered?
This is the place.
No shampoo, conditioner OR body wash in the showers
Toothpaste already on the sink
Trash bins are dirty
Love goo on the backs of chairs
Black mold on the ceiling
Microwave is dirty
Everything. Is. Dirty.
FW
Frederick Wright
Dec 23, 2025
5.0
I must say, my overnight stay at Surestay was the best experience I have ever had in my 10 plus years of driving state to state. The room gets an A+, the room was very clean and the bed was super comfortable. Best part of my stay was the host...a young lady named Grisma was very friendly, and kind, and very helpful when needed. I definitely would recommend anyone to stay here if you are in the area.
Frequently Asked Questions About SureStay by Best Western Greenville
What time can I check into SureStay by Best Western Greenville?
Check-in time is at 3:00 PM.
What is the checkout time at SureStay by Best Western Greenville?
Checkout time is at 11:00 AM.
Is breakfast included with a stay at SureStay by Best Western Greenville?
Yes, breakfast is available for free.
Does SureStay by Best Western Greenville have fitness facilities?
Yes, the hotel offers a fitness center with an elliptical machine, free weights, and a treadmill.
Is there free parking available for guests at SureStay by Best Western Greenville?
Yes, free self-parking is available for guests.
Are children allowed to stay for free at SureStay by Best Western Greenville?
Yes, kids stay free up to the age of 17.
Is SureStay by Best Western Greenville a smoke-free property?
Yes, it is a smoke-free property.
Does the hotel provide 24-hour front desk service and concierge assistance?
Yes, the front desk is available 24 hours and concierge services are provided.
What nearby dining options are available around SureStay by Best Western Greenville?
Nearby dining includes Jack's Cabin, Aunt Katie's Eatery, Greenville Bar & Grill, and Treaty City Cafe, offering a variety of American and burger restaurants.
Where can I fuel up or get snacks near SureStay by Best Western Greenville?
You can visit the Sunoco Gas Station nearby, which also serves as a convenience and liquor store.
Are there automotive services close to SureStay by Best Western Greenville?
Yes, there are several including Ferg’s Automotive Repair LLC, Wholesale Tire Co., and Trent Auto Parts Inc.