SureStay by Best Western Greenville

Reviews

• MJ

  Mitchell Joshua

  2 days ago
  5.0
  I had a wonderful stay here. The rooms had plenty of space to move around. The check was smooth , the staff was polite, there was small gym in the hotel itself which I could access with plenty of equipment to work out with . There is this back garden area as well to walk around the greenery quite a good view, there was grill area where we could make something for ourself. The lighting inside the room was good had full length mirror perfect to take pictures
• CJ

  Cathy Jugovic

  3 days ago
  4.0
  Everything was nice except for the hallway smelled musty when you walked to your room and the guy next to me in room 125 was smoking marijuana my last night there blowing it out the window so I called the front desk and complained and she said she’d take care of it, but it continued and when I left early this morning, the hallway reeked of marijuana. I know that’s out of your control. I will definitely stay there again in about a month when I’m in town because it’s very convenient to my client and the staff is very friendly.
• DP

  Dario Parades

  4 days ago
  5.0
  Plenty of space in the parking lot and good security all the areas are covered with the cctv so did not have to worry about the security and slept with the peace of mind. I liked the game zone a good place to relax and had fun playing pool table with the on site restaurant no need to walk out of the building the hotel and restaurant is connected making it easy to access, staff is friendly and helpful. Quick and smooth check in ,hotel is in a quiet location
• DF

  De French

  4 days ago
  1.0
  I stayed at hotel to relax from traveling and because I was afraid to turn on water at my place nearby. Coming back from Miami convention. Unfortunately I cut my leg very bad on the sharp poles extending from the beds. I had to stay a few extra nights because my leg was in terrible pain. I went to doctor a couple days ago and it is still not healed. I did not have band aids and when I slept at night it was sticking to the covers and still bleeding for several days. The front desk only had small bandaids. The staff was nice but when I told them about me cutting my leg very bad, they seemed different. I was not planning to sue for the sharp metal brackets from bed frame But I was thinking if an old person or child fell on sharp metal it could cause even more serious injuries. I gave you all a good review earlier because I thought you all may keep my security deposit because blood got on sheets and the staff seemed upset that I told them and showed them my leg. Then asked for new fresh sheets after staying over a week. I normally do not give bad reviews. But I thought I should get assurance from management that the beds have frames that do not have sharp metal braces that extend 6 inch’s out from the beds. So nobody else gets injured. They should not be cut. The beds need frames that fit. I have photos of my leg and bed frames. Thank you
• AS

  Alln1 Services

  Feb 24, 2026
  5.0
  Everyone was super friendly! Kuran at front desk always helped me with things like bandaids I needed for leg. All the ladies at front desk were super friendly and Ms Alexander was great. Wish I had time to play a game of pool in the pool room and food was great at their restaurant! Also good security cameras and police are keeping area safe for families and guests. Thank you

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