Staybridge Suites Columbus-Airport by IHG

Reviews

• JB

  Jacob Brown

  5 days ago
  2.0
  No hot water for the first 24 hours that I was there. They made no attempt to provide other accommodations or compensation. I eventually had to drive 30 mins to a relative's to shower because I had plans later that day. Rooms are dingier than the pictures suggest, but serviceable. Internet is very slow. For some reason the hallways smelled really bad.
• JD

  Jason Diekmeyer

  Apr 1, 2026
  5.0
  Nice hotel and close to a few places to eat
• TC

  Terlinzica Craig

  Mar 27, 2026
  3.0
  My family and I stayed here for 2 nights for a mini staycation per my daughter’s birthday request. In my search for the right hotel for my family size, I found that Staybridge had the right accommodation for our wants/needs: a place to play, eat, sleep (it’s like a mini apartment). However, I was quite skeptical about making the reservations because of all the poor reviews, so I decided to view the hotel for myself before I decided to book our stay. I spoke to Paige and she gave us a tour of the hotel but couldn’t let us see a room because the rooms were all getting clean for the next bookings, however she said we could stop back at any time to see if a room was available to view, so I did. She wasn’t there but another employee was able to show us a suite. Both Paige and the young man were able to answer my questions and were pleasant in doing so. Paige also informed us that the hotel will be renovated later this year. So, I booked the 3-queen bed suite and requested the suite that I viewed. I wanted to stay on the first floor because I have young girls that love to flip plus the elevator was still down. When we arrived, we were checked in by the same young man that showed us the room before. When we entered the suite, it smelled fresh and appeared clean. However, after the first night I noticed that there were cobwebs in a few of the rooms including the living room area, the single bedroom shower has a slow drip, and we could hear the guest upstairs walking around in the early morning. I informed the front desk about the issues, and the housekeeper came down quickly to get the cobwebs and dirty towels and bring back fresh ones. The hotel really needs a DEEP cleaning and repairs. Also, the rooms didn't have a TV guide or information about the hotel, nearby restaurants or things around Columbus (considering that this is a hotel near the airport). As for the amenities, the pool was available but cold. Once you got in the pool and played around it was ok. The pool area needs a clock so we can know time and not have to get out and look at our phones (I actually left my phone in the room). The courtyard was nice to run around and to play basketball, they even have a firepit. The breakfast was ok, typical hotel breakfast. The food could have been hotter, and the sausage could have been cooked longer (I like brown sausage). Overall, we had a good mini vacation and will book again after the renovations! The photos show the suite before we checked out. Thank you Staybridge looking forward to future stays!
• CB

  Connie Bruster

  Mar 25, 2026
  2.0
  I have to tell the truth...
• AA

  Alfred Munoz (Bad Company Athletics)

  Mar 10, 2026
  1.0
  I had made a reservation In October of 2025 for the Arnold classic March 2026. Which I was competing in. My wife and I drove 19 plus hours from Texas to only show up at the hotel to find out that our reservation was canceled without any notice and they had given our room to someone else. They claimed it was a mistake and the hotel was over booked. I was basically forced to find another hotel and pay twice as much for my room. Due to there mistake. I put a formal complaint and found out that this Staybridge told corporate that we were a no show and c that’s why they canceled our room. But I have receipts and time stamps of where I showed up before the cut off time and time stamps of the other hotel I had to make my reservation for. As a platinum member I am very disappointed in this staybridge and will not be staying here anymore or recommending it. They not only lied about the situation but they offered no help.

Frequently Asked Questions About Staybridge Suites Columbus-Airport by IHG