Holiday Inn Express & Suites Columbus - Polaris Parkway by IHG
4.11122 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers complimentary high speed internet, Fitness Center, guest laundry and a heated indoor pool. Corporate travelers will appreciate such amenities as a 24-hour Business Center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests.
Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance.
Whether you're looking to dive into a refreshing swim, improve your fitness, or simply relax, our indoor heated pool offers the perfect escape all year round. Wristbands are required based on occupancy of the room determined by room type. We do not allow parties.
Location
Holiday Inn Express & Suites Columbus - Polaris Parkway by IHG
8670 Orion Place, Columbus, OH
43240, United States
Hours
Reviews
4.1
1,122 reviews
5 stars
612
4 stars
278
3 stars
83
2 stars
43
1 star
106
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, although some reported issues with bugs and maintenance.
Staff Service
Staff were frequently described as friendly and accommodating, but there were notable complaints about rudeness and unprofessional behavior from certain employees.
Pool Experience
The pool area received mixed reviews; while many enjoyed the amenities, there were complaints about cold water, overcrowding, and issues with pool access enforcement.
Breakfast Quality
Breakfast offerings were often criticized for being limited and of poor quality, with several guests expressing disappointment in the food options.
Security Concerns
Multiple reviews highlighted security issues, particularly regarding vehicle break-ins in the parking lot, leading to concerns about safety.
- LTLyndia TalleyJan 4, 20265.0Clean rooms, decent breakfast, and a very nice pool for the kids.
- SFs fJan 3, 20264.0Pool was fun and clean and as expected. No hot tub as advertised so that was disappointing. I appreciated that there was security patrolling the parking lot to watch our vehicles! Hotel was clean, staff was busy but kind. Breakfast was honestly terrible besides the pancake maker, juice was watered down food was put out “fresh” but hard as a hockey puck lol but my kids still got their bellies full (from pancakes) and we all had a good time. We will be back.
- CMCharaya MyersDec 30, 20255.0Food was great and rooms clean and pool was a great size
- ZBZachariah BlakeDec 17, 20255.0Awesome! The staff is great! (Francine) (Del)
- SSSherie ShafferDec 3, 20255.0Holiday Inn Polaris is a very nice place to stay. I really cannot say anything negative! The pricing, staff, room, location, amenities were all excellent. My husband and I will definitely stay there again when we visit family in the area!
Frequently Asked Questions About Holiday Inn Express & Suites Columbus - Polaris Parkway by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Columbus - Polaris Parkway?
Check-in time is at 4:00 PM and check-out is at 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a complimentary hot buffet breakfast is available for all guests.
Does the hotel provide free parking and is it accessible for guests with disabilities?
Yes, free parking is available and the property has accessible parking options.
Are pets allowed at the Holiday Inn Express & Suites Columbus - Polaris Parkway?
Dogs are allowed but cats and other pets are not permitted.
Does the hotel have fitness and recreational facilities?
Yes, there is a free fitness center with elliptical machines, free weights, and a treadmill, plus an indoor heated pool and a hot tub.
What sanitation and cleaning measures does the hotel have in place?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high-touch items, and employees are trained in cleaning and hand washing procedures.
Are digital guest room keys and contactless check-in/check-out available?
Yes, the hotel offers digital guest room keys and contactless check-in and check-out services.
Can business travelers access business services at the hotel?
Yes, a 24-hour business center with internet, printing, copying, and fax services is available.
What nearby dining options are available to guests at the hotel?
Guests can easily visit Sbarro, a nearby pizza restaurant, for convenient dining.
What nearby shopping options are close to the hotel for guests looking to shop?
Polaris Fashion Place is located nearby, offering guests plenty of shopping opportunities before or after their stay.
Are there nearby transit or shuttle services guests can use to get around?
The hotel offers a local shuttle service, which can help guests travel around the Polaris Parkway area easily.
What local businesses or offices are near the hotel that guests might visit?
Nearby businesses include JP Morgan Chase and Microsoft, making the hotel convenient for corporate travelers to those locations.