Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express® OH Expo Center hotel, your gateway to Columbus. This CDC complaint hotel is centrally located accommodations, less than 10 minutes from top area destinations like downtown, Ohio State University, Greater Columbus Convention Center and the Ohio Expo Center, offer travelers exceptional convenience.With a 24-hour Business Center, this facility caters to professionals visiting Columbus, Ohio. The hotel's proximity to companies like Battelle Labs and Chase Bank ensures an easy commute, and thanks to negotiated flat rate cab fares, transportation is affordable. OSU Medical Center is within a few miles, and Port Columbus International Airport (CMH) is a reasonable, 10-minute drive away.There's plenty of fun to be found in Columbus. Entertainment options abound, from concerts at Newport Music Hall to shopping at the Easton Towne Center. The hotel's location near The Ohio State University places visitors close to the beautiful campus and Buckeye football, as well.While staying in Columbus, Ohio, our hotel's guests experience Midwestern hospitality at its best. In addition to exemplary guest service, amenities like a free, hot breakfast bar and complimentary Wi-Fi access make you feel more at home. The Fitness Center helps you keep up your routine while on the road. Book today! This hotel does not allow residents within a 30 mile radius.
Location
Holiday Inn Express Columbus - Ohio Expo Center by IHG
701 East Hudson Street, Columbus, OH
43211, United States
Hours
Reviews
3.6
746 reviews
5 stars
284
4 stars
168
3 stars
103
2 stars
57
1 star
134
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, bathrooms, and common areas, with reports of stains, hair, and even pests.
Customer Service
Mixed feedback on staff; while some praised individual employees for their helpfulness, many reported rude and unprofessional behavior from management.
Hidden Fees
Guests frequently complained about unexpected charges, including parking fees and additional taxes, leading to dissatisfaction with overall pricing.
Safety Concerns
Several reviews mentioned feeling unsafe due to the hotel's location and incidents of theft, contributing to a negative perception of security.
Inconsistent Experience
While some guests had positive experiences with room comfort and staff, many others reported significant issues that overshadowed their stays.
- MHMatthew Hickey2 days ago1.0They told me they had no paper plates. A hotel with no paper plates? Maybe it’s a hotel with plenty of plates and horrible staff. You should try someone else.
- TCTrina CainJan 1, 20261.0I was trying to get a room for 2 people, but the night manager was evil. He said he was calling the police and asked me to get off his property for no good reason. I was helping 2 people, all he needed to say is they don't like homeless people to stay at there hotel. I would have left. He followed me outside as I was leaving and and cussed me out because I was trying to help some people. God be with him.
- THTracey HamletteDec 29, 20251.0This was the worst stay ever. No management on weekends and no call backs of course. Dirty rooms, filthy covers, filthy bathrooms and theft. Staff had attitude as well as they stole money from me even though I booked through hotels.com. There were frivolous charges made to my card that was given for incidentals. I am filing a police report
- STShawn TrimmerDec 9, 20251.0I bought a reservation for a room online, but when I got there they denied my service because we lived within 30 miles. I understand that, but I had already bought the reservation and was not informed of this when I bought it. They told me to call the website I bought it on. The website then told me to call this hotel directly, but neither me or the customer service has heard a single thing back. Poor communication, and I have yet to recieve a refund.
- RVRach VANov 30, 20255.0amazing hotel and even better staff. long story short I booked a hotel via the internet and as soon as I entered? it was not safe. Thursday November 27, 1230 am I am in my car with my friend calling every hotel known to man. People are tired, there's no room, I get it. no judgements here. I finally get this Holiday inn, apologize and explain my situation and the front desk? "oh no!! thats horrible! first off no apologies. give me a minute and I will find something okay hun? youre safe now right? okay good." Instant relief. they find us a room for our stay, ask us how far we are and says they will be waiting for us. And they are! 1am Thanksgiving morning we arrive, they unlock the doors and get us check in, let us know how to call them with concerns, how they will make a room switch needed if we dont feel safe and assure us we can always come down. the whole stay for the 27th-30th? utter bliss. amazing beds, no neighbor noise, staff kind and friendly and asking how we are, and just honestly? We felt safe and cared for. This is the hotel to go to for not only easy access to the highway but for probably the best Hotel staff I have ever encountered. especially during Thanksgiving chaos and Ohio Versus Michigan chaos. thank you again and I wish I could give 10 out of 5 stars for how above and beyond everyone went for us. we will never forget your kindness
Frequently Asked Questions About Holiday Inn Express Columbus - Ohio Expo Center by IHG
What are the check-in and check-out times at Holiday Inn Express Columbus - Ohio Expo Center?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is breakfast included during my stay at this hotel?
Yes, a free hot buffet breakfast is available to guests.
Does the hotel offer free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessible facilities, and elevator access to all floors.
Are pets allowed at the Holiday Inn Express Columbus - Ohio Expo Center?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center at the hotel?
Yes, the hotel has a free fitness center that includes elliptical machines, treadmills, and free weights.
Is housekeeping service available during my stay?
Housekeeping is available daily for guest rooms.
Are there any nearby places to eat close to the hotel?
Yes, Wendy's, a fast food restaurant specializing in burgers, is nearby for convenient dining options.
Where can I find automotive services near the hotel?
Nearby automotive services include Hudson Import Automotive for repairs and sales, Delta 1 Tires and Brakes Service for maintenance, and Moo Moo Express Car Wash for vehicle cleaning.
Are there convenient shopping options near the hotel for essentials and groceries?
Family Dollar and E & E Market are nearby stores where guests can find groceries and everyday essentials.