Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to the full service Holiday Inn® Columbus/Hilliard, located only 15 minutes from Port Columbus International Airport and a short drive to major attractions such as Columbus Zoo and Aquarium, Zoombezi Bay, and the Ohio State University. We are also close to one of the largest malls in the U.S., Easton Town Center.
All 106 smoke-free well-appointed guest rooms include a mini-refrigerator and microwave, complimentary wireless Internet access, a 55” flat panel HDTV and your best night’s sleep ever. The Holiday Inn Columbus-Hilliard is also located near venues such as, Hollywood Casino and the Darby House. Large corporations also have headquarters here like Verizon and ISP Ashland. There are quite a few retail stores around us, i.e.Target, and Marshall’s. So whether you’re headed to the zoo for a day of fun, in town for business or just want a nice romantic evening away, we invite you to stay with us at Holiday Inn Columbus/ Hilliard.
Location
Holiday Inn Columbus - Hilliard by IHG
5495 Maxwell Place, Columbus, OH
43228, United States
Hours
Reviews
4.3
654 reviews
5 stars
374
4 stars
181
3 stars
48
2 stars
25
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, noting that the hotel maintained high standards of hygiene.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Breakfast Quality
Guests enjoyed the breakfast offerings, describing them as delicious and of good quality, with some noting it as one of the best hotel breakfasts they've had.
Renovation Issues
Several reviews mentioned ongoing renovations that affected the hotel's amenities, such as the absence of a pool and restaurant, leading to disappointment among guests.
Reservation Policy
There were complaints regarding a new policy that restricted local residents from booking rooms, which frustrated some customers.
- LLLisa Lancaster3 days ago5.0What a great hotel and even better experience!! Thank you to Brie for being a shining light both with my reservation and once I arrived. It may have been obvious to her that I needed some extra comfort on my stay, and she was accommodating without being asked. As always, my room was spacious, bed perfectly soft, everything clean.. and quiet. Thank you !!
- KJKeith Arent jrJan 1, 20265.0The facility was clean. The folks working the desk were perfect.
- DMDebbie MayDec 31, 20251.0Would not honor our reservation because we are local. Thanks for ruining New Year’s Eve for us. You’ll never see another dime of our money at any location.
- ARAlex RubanoDec 30, 20255.0I’ve stayed at this hotel multiple times and every time it is always clean. The staff is very friendly and accommodating. Highly recommend
- TETayler ElizabethDec 7, 20255.0I had a great time, staff was friendly and helpful; the atmosphere is welcoming and inviting. The rooms are as described and the amentities (such as AC/heat) work perfectly. My tv was malfunctioning and the bathroom door didn't lock (didn't care about that much) but our room was switched and the problem solved. Thanks guys!
Frequently Asked Questions About Holiday Inn Columbus - Hilliard by IHG
What are the check-in and check-out times at Holiday Inn Columbus - Hilliard by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at the hotel, and is it free?
Yes, free parking is available for guests at the property.
Are pets allowed at Holiday Inn Columbus - Hilliard?
No, pets, including cats and dogs, are not allowed at the hotel.
Does the hotel offer free Wi-Fi to its guests?
Yes, complimentary Wi-Fi is available in public areas of the hotel.
Are the guest rooms and common areas cleaned with enhanced sanitation measures?
Yes, the hotel uses commercial-grade disinfectants and enhances cleaning in guest rooms and common areas, including removing high-touch items for added safety.
Is the hotel accessible for guests with mobility needs?
Yes, Holiday Inn Columbus - Hilliard is mobility accessible and offers accessible parking and elevator access.
What amenities does the hotel provide for business travelers?
The hotel offers a business center, meeting rooms, room service, and free Wi-Fi to accommodate business travelers.
Can families with children stay at the hotel, and are there any special policies?
Yes, the hotel is kid-friendly and offers free stays for children up to age 19.
Which nearby restaurants can I visit around the Holiday Inn Columbus - Hilliard?
Nearby dining options include Bar 10 & Grill, Cracker Barrel Old Country Store, Culver's, Olive Garden, and Supreme Buffet & Hibachi.
What nearby attractions can I explore when staying at the hotel?
Guests can visit popular nearby attractions such as Columbus Zoo and Aquarium, Zoombezi Bay water park, The Ohio State University, and Easton Town Center shopping mall, all within a short drive.
Are there other hotels near Holiday Inn Columbus - Hilliard for alternative accommodations?
Yes, nearby hotels include Fairfield Inn & Suites Columbus Hilliard, Hampton by Hilton, La Quinta Inn and Suites by Wyndham Columbus West - Hilliard, and Motel 6 Columbus West.