Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the full service Holiday Inn® Columbus/Hilliard, located only 15 minutes from Port Columbus International Airport and a short drive to major attractions such as Columbus Zoo and Aquarium, Zoombezi Bay, and the Ohio State University. We are also close to one of the largest malls in the U.S., Easton Town Center.
All 106 smoke-free well-appointed guest rooms include a mini-refrigerator and microwave, complimentary wireless Internet access, a 55” flat panel HDTV and your best night’s sleep ever. The Holiday Inn Columbus-Hilliard is also located near venues such as, Hollywood Casino and the Darby House. Large corporations also have headquarters here like Verizon and ISP Ashland. There are quite a few retail stores around us, i.e.Target, and Marshall’s. So whether you’re headed to the zoo for a day of fun, in town for business or just want a nice romantic evening away, we invite you to stay with us at Holiday Inn Columbus/ Hilliard.
Location
Holiday Inn Columbus - Hilliard by IHG
5495 Maxwell Place, Columbus, OH
43228, United States
Hours
Reviews
4.3
647 reviews
5 stars
367
4 stars
181
3 stars
48
2 stars
25
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms.
Staff Service
The staff received high marks for friendliness and helpfulness, with many guests highlighting individual team members for their exceptional service.
Breakfast Quality
The breakfast was frequently described as excellent, with a good variety of options and high quality, although some noted it was limited during renovations.
Room Comfort
While many guests found the rooms comfortable and well-appointed, there were complaints about mattress firmness and air conditioning issues.
Renovation Issues
Several reviews mentioned ongoing renovations that affected amenities like the restaurant and pool, leading to some dissatisfaction among guests.
- MMMatt MarshallOct 31, 20255.0They have free chocolate milk
- EEEdlawn EdwardsOct 23, 20255.0Very Clean breakfast ok close to stores
- AAAustynOct 19, 20255.0Excellent hotel breakfast. Limited options, but the quality more than makes up for it. Room was clean and comfortable. Staff was friendly. Area was quiet and safe. Many food options within reasonable driving. Only minor complaint was the shower had a bizzare pressure/temperature issue. Essentially the only options were terrible pressure but cool temp, or decent pressure and blistering hot temp.
- LGLisa GarruzzoOct 12, 20255.0I’m probably a little biased because I’ve stayed in a bunch of dumpy hotels throughout my cross-country road trip. However, I’ve stayed in many upscale hotels before, and I must say that this one was a fabulous place to stay. I felt like I was in a luxurious 5-Star hotel. The design is contemporary and classy. The room was spotless, and more importantly, the surfaces were wiped down clean, so I didn’t fear catching some disease from contact. The coffee bar was well-stocked, and the provided toiletries (shampoo and soap) were reliable Dove brand products. The bed was comfy and felt like new, and there were plenty of fluffy pillows. The shower and bathroom were impeccable, and there was a surprising number of towels. Additionally, I felt very safe while I was here. The parking lot lighting was more than ample, and I was told the front doors lock at 11 am, so we don’t have to worry about unauthorized individuals wandering in. The location seems safe as well, being surrounded by other hotels and businesses. I didn’t feel like I was in a hotel; it felt like home. I’ve been trying to be economical, as having a hotel room every night adds up, but this was well worth the cost (not that it was expensive, but more than I budgeted). I’m so glad I opted to stay here. Thank you, Holiday Inn Columbus-Hilliard! I’m grateful for you!
- RSRobin StoopsOct 5, 20255.0Great service, staff amazingly friendly and helpful!
Frequently Asked Questions About Holiday Inn Columbus - Hilliard by IHG
What are the check-in and check-out times at Holiday Inn Columbus - Hilliard by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at the hotel, and is it free?
Yes, free parking is available for guests at the property.
Are pets allowed at Holiday Inn Columbus - Hilliard?
No, pets, including cats and dogs, are not allowed at the hotel.
Does the hotel offer free Wi-Fi to its guests?
Yes, complimentary Wi-Fi is available in public areas of the hotel.
Are the guest rooms and common areas cleaned with enhanced sanitation measures?
Yes, the hotel uses commercial-grade disinfectants and enhances cleaning in guest rooms and common areas, including removing high-touch items for added safety.
Is the hotel accessible for guests with mobility needs?
Yes, Holiday Inn Columbus - Hilliard is mobility accessible and offers accessible parking and elevator access.
What amenities does the hotel provide for business travelers?
The hotel offers a business center, meeting rooms, room service, and free Wi-Fi to accommodate business travelers.
Can families with children stay at the hotel, and are there any special policies?
Yes, the hotel is kid-friendly and offers free stays for children up to age 19.
Which nearby restaurants can I visit around the Holiday Inn Columbus - Hilliard?
Nearby dining options include Bar 10 & Grill, Cracker Barrel Old Country Store, Culver's, Olive Garden, and Supreme Buffet & Hibachi.
What nearby attractions can I explore when staying at the hotel?
Guests can visit popular nearby attractions such as Columbus Zoo and Aquarium, Zoombezi Bay water park, The Ohio State University, and Easton Town Center shopping mall, all within a short drive.
Are there other hotels near Holiday Inn Columbus - Hilliard for alternative accommodations?
Yes, nearby hotels include Fairfield Inn & Suites Columbus Hilliard, Hampton by Hilton, La Quinta Inn and Suites by Wyndham Columbus West - Hilliard, and Motel 6 Columbus West.