Holiday Inn Columbus Dwtn-Capitol Square by IHG

3.9
1560 reviews
Holiday Inn Columbus Downtown Exterior Daytime

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Conveniently located in the heart of downtown Columbus, with proximity to I-70, I-71, and I-670, the Holiday Inn Columbus Dwtn-Capitol Square offers unparalleled access to the city's best attractions. Visit Ohio State University, tour the Statehouse, enjoy the Columbus Zoo, and explore the Center of Science and Industry (COSI). Medical visitors are within walking distance of Grant Medical Center and Nationwide Children’s Hospital. Adults enjoy a night out in the Brewery District or German Village. We offer amenities to minimize stress and maximize comfort, like our gated parking for just 12 USD per night and free EV charging stations. Stay active in our Fitness Center, take a dip in our indoor pool, and savor delicious dining at our on-site restaurant, Burger Theory, where kids under 12 eat free. Host meetings and events in our ballroom and boardroom for up to 250 guests. At the end of the evening, unwind in accommodations designed for your ultimate comfort. We blend a prime location with comfort and hospitality to provide an exceptional stay in the heart of Columbus.

Location

Holiday Inn Columbus Dwtn-Capitol Square by IHG
175 East Town St, Columbus, OH
43215, United States

Hours

Reviews

3.9
1,560 reviews
5 stars
663
4 stars
448
3 stars
217
2 stars
91
1 star
141

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted dirty rooms, unclean bathrooms, and overall poor housekeeping standards.

Staff Performance

While some staff members were praised for their friendliness and helpfulness, many reviews noted a lack of professionalism and poor customer service.

Location Concerns

The hotel is well-located near downtown attractions, but some guests felt unsafe in the surrounding area.

Amenities and Services

Guests expressed disappointment over the lack of complimentary breakfast and issues with parking fees, as well as outdated facilities.

Overall Experience

Many customers reported their stays as disappointing, citing issues with room quality and service, leading to a lack of recommendations.
  • TL
    Thaddeus Landers
    Nov 17, 2025
    5.0
    Restaurant was nice....attendant was very nice and courteous
  • CW
    Chuck Wolph
    Nov 9, 2025
    4.0
    Nicely appointed room.. only issue was a faulty remote for the TV...saw sir Paul McCartney at nationwide arena... roughly 25-30 minute walk to the arena there and back...situated kinda close to things to do downtown but not in the heart of downtown so take that for what you will...an overall good stay 😎
  • UN
    Uniform Code Consulting (Local Guide, NJ)
    Oct 30, 2025
    2.0
    The hotel is old and dirty. The community microwave is disgusting. The room that I stayed in smelled bad.
  • MH
    Madison Hollis
    Oct 26, 2025
    1.0
    my toilet was loose off the ground. my room was dirty when i walked in. and there was cockroaches in our room as well. it also doesn’t feel the safest place to say
  • AL
    Ambrogio Lauren
    Oct 12, 2025
    1.0
    Absolutely disgusting. The room was filthy from the moment I walked in. There were stains all over the curtains and sheets, and dust covering every surface like it has not been cleaned in months. The worst part was when I went to hang the “Do Not Disturb” sign — it literally stuck to my hand because it was so grimy, with hair stuck to it. Completely unacceptable. I couldn't even relax knowing how dirty everything was. Definitely would not recommend staying here. I even left early because I couldnt fathom sleeping in that bed. I would rather sleep in my car.

Frequently Asked Questions About Holiday Inn Columbus Dwtn-Capitol Square by IHG

What airport is closest to Holiday Inn Columbus Dwtn - Capitol Square?

Holiday Inn Columbus Dwtn - Capitol Square is in proximity to John Glenn International Airport (CMH).

Does Holiday Inn Columbus Dwtn - Capitol Square offer an airport shuttle?

No, Holiday Inn Columbus Dwtn - Capitol Square does not offer an airport shuttle.