Crowne Plaza Columbus North- Worthington by IHG

3.7
2785 reviews
Welcome to Crowne Plaza Columbus North-Worthington!

About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Discover a stay that blends upscale comfort and effortless convenience at Crowne Plaza® Columbus North-Worthington. Located near Worthington and just minutes from downtown Columbus, our full-service hotel offers modern rooms, complimentary Wi-Fi, and free self-parking. Take a dip in the indoor-outdoor pool or work up a sweat in our on-site fitness center. Perfect for business travelers and families alike, our property features over 20,000 square feet of flexible event space, including 17 venues for conferences, weddings, and gatherings of all kinds. Walk to nearby restaurants or explore top Columbus attractions like Ohio State University, Polaris Mall, and the Short North Arts District. Whether you're here to work, unwind, or both, Crowne Plaza Columbus North-Worthington puts you in a prime spot to do it all.

Location

Crowne Plaza Columbus North- Worthington by IHG
6500 Doubletree Avenue, Columbus, OH
43229, United States

Hours

Reviews

3.7
2,785 reviews
5 stars
1,043
4 stars
754
3 stars
414
2 stars
237
1 star
337

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted unsanitary conditions, including dirty rooms, bugs, and poor housekeeping.

Outdated Facilities

Many customers noted that the hotel is in need of significant renovations, with outdated decor and malfunctioning amenities.

Safety Concerns

Guests reported safety issues, including car break-ins in the parking lot and inadequate security measures.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned rude or unhelpful service, particularly at the front desk.

Dining Experience

The quality of food and dining services received negative feedback, with reports of cold meals and poor breakfast options.
  • DA
    Dan Acton
    Jan 6, 2026
    4.0
    I came to Crowne Plaza Columbus Ohio - North - Worthington for a group that uses space monthly. Meeting space is large, food provided by hotel was great. Banquet area restrooms looked recently refreshed. Note: they only had one partially hidden soap dispenser for 7 sinks. Parking area a little sketchy &needs a lot more lighting. Noticed hotel shuttle patrolling parking area and a couple of the temporary camera trailers. DANGER: Dimly lighted driveway is closed only by thin cable with no signage! I came within 2 ft of drilling cable as it is almost invisible with zero reflective signage, any signs, or large barriers.
  • JA
    Josey Acton
    Jan 6, 2026
    4.0
    Went to Crowne Plaza Columbus Ohio North - Worthington for a meeting with a couple hundred in attendance. Large spaces. Noticed air wall divider needs quick repair. The in-house restaurant provided a taco bar that was very good and well presented. Left entrance into property when facing hotel has dangerous cable blocking entrance without any warning signage. It would be very easy to damage car or truck at night in the dimly lit driveway.
  • WC
    Wayne Charles
    Jan 1, 2026
    4.0
    The place was cold. You froze in the halls. And, you had to walk all the way back to the front desk to get ice. Rooms were nice once they warmed up.
  • ML
    Michael L.
    Dec 27, 2025
    2.0
    Blech, this place is gross.. if you want to feel unsafe and sleep in dirty rooms while having some pretty awful service while staying in Columbus, please stay here! I would never give them a single dime after this one stay, I cannot believe they wouldn't let me cancel the last two nights after the problems.. Absolutely disgusting.
  • JB
    Janie Baldridge
    Dec 8, 2025
    1.0
    There is no indoor hot tub as pictured. Also customer service is extremely poor. I was going to buy $35 worth of concession items, after seeing the total I asked to return the items, the front desk lady told me she couldn’t authorize a refund, so I’d have to wait for management, and she noted in my account I needed that done. Upon check out time, management still was not in and I did not want to take their concession items with me, so I asked the male worker if I could just return the items. And they said yes, then managment would call me. I waited all day still no call, so I tried calling 5 more time to ask, the last person said there was no proof that the items were returned which was all on 2 cameras. And everyone is treating me exactly the same. WILL NEVER BE BACK TO THIS HOTEL. Common courtesy…. It’s $35… but seriously? 2 people HELPED ME PUT THE ITEMS BACK. Just for it never to be noted and now I lost my money. You don treat people that way when they come to your location to stay on a family vacation. Way to ruin this entire hotels name for us. Won’t be back to any location.

Frequently Asked Questions About Crowne Plaza Columbus North- Worthington by IHG

Is there free Wi-Fi available at Crowne Plaza Columbus North- Worthington by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Columbus North- Worthington by IHG for guests.

What is the cancellation policy at Crowne Plaza Columbus North- Worthington by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.