Candlewood Suites Columbus North - Polaris by IHG

4.0
866 reviews
Hotel Exterior

About

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At the Candlewood Suites® Columbus-Polaris, we understand comfort is the key to enjoyment when you are on an extended stay. You will find it easy to relax in our spacious studio suites which feature full-kitchens including full-size refrigerator, 2-burner stovetop, microwave and dishwasher. Our newly-remodeled suites are accented by wood floors, large workspace and an overstuffed recliner (select room types also offer a sofa with pull-out sofa bed). Guests of the Candlewood Suites Polaris enjoy complimentary high-speed internet, complimentary guest laundry facilities, fitness and business centers, the Candlewood Cupboard, Lending Locker, Gazebo Grill and DVD Lending Library. Our all-suite hotel is located within twenty minutes of downtown Columbus, Port Columbus International Airport and The Ohio State University. The Candlewood Suites Polaris is located across from Polaris Fashion Place with easy access to over 100 restaurants and retail shops. We are located just minutes from Historic Downtown Westerville and Alum Creek State Park. So when you consider overnight accommodations while visiting the Columbus, Ohio area, book your suite today at the Candlewood Suites Polaris and "Consider Us Home."

Location

Candlewood Suites Columbus North - Polaris by IHG
8515 Lyra Drive, Columbus, OH
43240, United States

Hours

Reviews

4.0
866 reviews
5 stars
417
4 stars
234
3 stars
99
2 stars
34
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms, several reviews highlighted issues with dirty common areas, including hallways and bathrooms.

Staff Service

The staff received mixed reviews; some guests appreciated their friendliness and helpfulness, while others reported rude or unhelpful interactions.

Amenities

Guests enjoyed the spacious rooms and kitchenette facilities, but many expressed disappointment over the lack of breakfast options and issues with the pool and hot tub.

Location

The hotel is well-located near shopping and dining options, which guests found convenient for their stays.

Reservation Issues

Several customers reported problems with reservations being canceled without notice, leading to frustration and inconvenience.
  • BD
    Beck D
    Nov 14, 2025
    4.0
    Had business in Columbus this hotel was located in a good area. Walked to Quaker Steak and Lube for dinner. Stayed on the third floor and only issue was you definitely could hear the person above you if they walked around heavy footed. (Not the hotels fault). Could of used a smidgen more insulation. Liked the kitchen for sure since we bry our breakfast with us.
  • EP
    Eve Porter
    Oct 21, 2025
    5.0
    There is a heated indoor pool and whirlpool! Our room was spacious, with a decently comfortable bed and nice pillows. The kitchenette included a 2 burner range top, full size refrigerator and microwave, garbage disposal and sink. The bathroom was big with good water pressure. Their is full sized shampoo, conditioner, body wash, hand soap, and body lotion. There was a decent space for walking your dogs out back. Restaurants and decent shopping were all very close too!
  • ML
    Mattheas Lawrence
    Oct 13, 2025
    4.0
    The location was perfect to musicians playing at the venues that are in short walking distance of Candlewood. My reservation had become complicated due to third party reservations. The manager helped me get it straitened out quickly and promptly and made it right ! The room was clean and the service was great. Thank you !
  • MF
    Mark Farris
    Oct 7, 2025
    5.0
    Stayed here a few times for work in the area. This place is cheaper than other comparable places and allows me to pocket more of my daily per diem (to blow on Keno and pull tabs, Lol). Rooms are clean, and staff is very helpful and friendly.
  • KN
    Kieu Ngoc Nguyen
    Sep 6, 2025
    5.0
    Spacious, clean, and very comfortable rooms! Each suite comes with a fully equipped kitchen including pots, dishes, a dishwasher, refrigerator, and microwave, which makes longer stays feel so convenient. The hotel is pet-friendly, which is a big plus for travelers with furry companions. Guests also have access to a gym and free laundry facilities with washers and dryers — a really thoughtful touch. Overall, this place gives you the feeling of being at home while traveling. A wonderful spot to rest and recharge in North Columbus!

Frequently Asked Questions About Candlewood Suites Columbus North - Polaris by IHG

What time can I check in and check out at Candlewood Suites Columbus North - Polaris?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free parking for guests?

Yes, free parking is available for guests at Candlewood Suites Columbus North - Polaris.