Business Details
About
Hotel
Kick back at our new Tru by Hilton Cleveland Midtown hotel, right off the highway and just minutes from downtown. Relax in an efficiently designed room with free WiFi, a large HDTV with premium channels and a big, bright bathroom with a ton of counter space.
Start the day with a free, hot breakfast, with sweet and savory, healthy and indulgent choices for all. Dress up a cup of fresh, hot coffee, tea or hot chocolate with flavored syrups, or stop by the 24-hour Eat. & Sip. market for local treats, snacks and single-serve wine and beer.
Play a game, charge your device or focus on work in our big, buzzing lobby. Unwind on the outdoor patio or keep up your routine in our 24-hour fitness center.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton Cleveland Midtown
6955 Euclid Avenue, Cleveland, OH
44103, United States
Hours
Reviews
4.0
1,309 reviews
5 stars
672
4 stars
309
3 stars
131
2 stars
76
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including dirty rooms, stained mattresses, and unclean common areas.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unhelpful.
Safety Concerns
Several guests reported feeling unsafe due to car break-ins in the parking lot and the overall neighborhood conditions.
Room Quality
Guests noted issues with room maintenance, including broken amenities, uncomfortable beds, and noise disturbances.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests finding it lacking in variety and quality.
- MSMichael Shumber4 days ago1.0My family and I stayed because my sister was having a procedure at the Cleveland Clinic the following day and our stay was unpleasant. The mattresses are absolutely awful excuses for bed. I've had better sleep on an air mattress or a futon. The water pressure was non existent. The water itself was warm at best. To add a cherry on top, the people above us wouldn't quit stomping around all night. I don't typically leave reviews but do yourself a favor and not make the mistake I did by booking here.
- KLKenyetta L4 days ago4.0If you're a hotel snob (and you know who you are) this may not be the place for you. It's a nice hotel. Room was clean. Needed a lil TLC, but not too bad. Free breakfast. Pleasant staff. Loved the lemon scented products they offer inside the bathroom. No bells and whistles. Good hotel for the price.
- HHHerb4 days ago4.0Krystal at the front desk was nothing but helpful, friendly, and super professional. Great member of the staff! One of the other reviews mentioned dirty floors and walls. I did not notice any of that. However my room had no shower gel and the blackout curtain would not come down. Had to go back to the front desk and was quickly assigned another room. Hotels with free parking near downtown are hard to find. Most want at least $30 for overnight parking. Tru CLE still offers free parking. Thank you.
- CDCarolyn DePottey6 days ago4.0Location is in a mixed area of nice buildings and buildings without windows. Hotel was clean and up to date, really liked having a hydration station off the lobby to fill water bottles
- MFMonica FNov 10, 20254.0Stayed here for one night when my daughter and her friend went to a concert at the Agora Theater down the street. When checking in the front desk staff was warm and friendly. As was every other employee that we came in contact with. The room was clean and what was so be expected from the photos. My only complaint was that we were on the third floor and the people above us (who I think had kids) were up really early in the morning and we could here them rolling around on the chair and running around. I know that this isn’t the hotels fault and a bit nit picky but it was rather annoying. We missed the continental breakfast so I can’t rate that but all in all it was a pleasant stay.
Frequently Asked Questions About Tru by Hilton Cleveland Midtown
What are the check-in and check-out times at Tru by Hilton Cleveland Midtown?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free WiFi available at Tru by Hilton Cleveland Midtown?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Does Tru by Hilton Cleveland Midtown provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevator, and is mobility accessible.
Are pets allowed at Tru by Hilton Cleveland Midtown?
Yes, pets including cats and dogs are welcome at the hotel.
Is breakfast included with a stay at Tru by Hilton Cleveland Midtown?
Yes, free breakfast is available with your stay at the hotel.
Does Tru by Hilton Cleveland Midtown offer fitness facilities?
Yes, there is a free 24-hour fitness center available for guests.
Are there laundry facilities at Tru by Hilton Cleveland Midtown?
Yes, self-service laundry facilities are available for guests.
Can I find parking easily at Tru by Hilton Cleveland Midtown?
Yes, free self-parking is available for guests at the hotel.
What nearby community services and entertainment options are close to Tru by Hilton Cleveland Midtown?
Nearby you can visit The CREW Foundation for arts and community services, and the Dunham Tavern Museum and Gardens for history and theatre, which are great places to explore before or after your stay.
Are there any nearby professional or business services close to Tru by Hilton Cleveland Midtown?
Yes, The Job Search Center and MidTown Tech Hive are nearby, which offer career counseling, IT services, and coworking spaces, useful for business travelers staying at the hotel.
What health and medical facilities are available near Tru by Hilton Cleveland Midtown?
Nearby options include the Cleveland VA Clinic-Euclid, Cleveland Foot & Ankle Clinic, and VA Midtown Dialysis Center, providing convenient access to medical services for guests.