Business Details
About
Hotel
The DoubleTree by Hilton - The Tudor Arms Hotel offers modern accommodations in the heart of Cleveland's East Side Cultural District and is only four miles from the downtown Cleveland. Our University Circle area hotel offers close proximity to Cleveland Clinic and University Hospital and is also within walking distance of Case Western Reserve University. Enjoy Cleveland’s artistic and cultural venues with ease from our convenient Cleveland hotel and enjoy our local area transportation.
Receive a warm welcome at our Cleveland hotel and indulge in a delicious warm chocolate chip cookie, straight from the oven, when you check-in. Start the day with our delicious DoubleTree buffet or enjoy Mediterranean and Middle Eastern cuisine at The Canopy Grille Restaurant. Meet friends for appetizers or catch the game in the adjacent lounge and bar.
Host your next meeting or celebrate a special occasion at our stunning Cleveland hotel. Our two beautiful ballrooms are adorned with classic, Old World architecture and provide the perfect backdrop for impressive banquets or a memorable wedding reception.
After an exhilarating day discovering Cleveland attractions, rejuvenate in fitness center or make yourself at home in an inviting guest room or suite with hard wood floors and custom designed furnishings with a European flare.
Location
The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton
10660 Carnegie Avenue, Cleveland, OH
44106, United States
Hours
Reviews
4.0
1,803 reviews
5 stars
880
4 stars
468
3 stars
176
2 stars
116
1 star
163
What are people saying?
AI-generated from recent customer reviews
Air Conditioning Issues
Numerous guests reported ongoing problems with air conditioning, with many rooms lacking functional units during hot weather.
Staff Attitude
Customer service experiences were mixed, with several reviews highlighting rude or unhelpful front desk staff.
Cleanliness Concerns
Multiple reviews mentioned unclean rooms and bathrooms, with reports of stains and inadequate housekeeping.
Location Benefits
The hotel is praised for its convenient location near the Cleveland Clinic, making it a suitable choice for medical visits.
Mixed Dining Experiences
While some guests enjoyed the restaurant and breakfast, others found the food overpriced and of poor quality.
- SSSeanNov 18, 20252.0This place just kind of stinks. If you just want a place to sleep it’s just fine but the staff here has essentially zero customer service capabilities and does not care at all. The bar & grill is only open when they can get someone to show up to this place and work. The immediate area around here has very little to do or walk to so I would avoid this place unless you are truly desperate.
- RRRobert RapsonNov 14, 20255.0If you appreciate a hotel with unique charm, then this is the ideal place for you to stay. Be sure to visit Al Capone's indoor swimming pool. Enjoy a cozy stay, helpful staff, and a convenient shuttle service to destinations within a 3-mile radius.
- KMKyle MeadorNov 13, 20255.0I'm giving location a 5 because once the road construction is completed, it will be better. A 15-20 minute walk to most of the restaurants at university circle. I even walked to the Cleveland Clinic for work before the temp dropped or was raining. I love the historical building.
- EPEd PorterNov 11, 20253.0I typically really like the Hilton properties. This is an absolute exception. Even though the check-in person was standing right there, it took a few minutes for her to acknowledge me. Then acted like she was doing me a favor by helping me. Checked into the room, which is quite nice, actually. Spacious, clean, comfortable....BUT NO REFRIDGERATOR! What hotel doesn't have a fridge in the room these days? The website says the bar/restaurant opens at 4:00. Didn't open until 6:00-ish. I go back down at 6:30 and sat at the bar and waiting for 10 minutes. No one appeared. I walked around. No one at the front desk...with people waiting. Some random guy said that there was only one person running the bar and the kitchen. She would take an order then disappear for 10-15 mintues to cook the food. Really? Do better. The location is terrible. There are no restaurants or bars with-in walking distance. This would be a one star review, but the room was actually very nice. There are other options in Cleveland, stay there instead.
- ACAmy COct 29, 20253.0Came for a wedding, building is beautiful. Room was up to date and spacious while still maintaining the charm of the place. Room was clean-ish, floor could have been swept but overall fine. AC felt like it wasn't working and now that I'm seeing many prior reviews about this that must be a persistent problem. Based solely on the staff I most likely would not be back, unfortunately the majority of everyone I spoke with was unfriendly. Even just checking in felt like I was an inconvenience. Hospitality services should be hospitable. If they can address that issue I think this could be a lovely stay!
Frequently Asked Questions About The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton
What are the check-in and check-out times at The Tudor Arms Hotel Cleveland?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does The Tudor Arms Hotel Cleveland provide accessible facilities?
Yes, the hotel offers accessible parking and accessible elevators for guests with mobility needs.
Are pets allowed at The Tudor Arms Hotel Cleveland?
No, pets including cats and dogs are not allowed at the hotel.
Is breakfast available at The Tudor Arms Hotel Cleveland?
Yes, breakfast is available for guests at the hotel.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
What dining options are available at The Tudor Arms Hotel Cleveland?
The hotel has two restaurants including The Canopy Mediterranean Grill, offering Mediterranean and Middle Eastern cuisine, and an adjacent lounge and bar.
Is there parking available at The Tudor Arms Hotel Cleveland?
Yes, both self-parking and valet parking services are available for guests.
Are there any fitness facilities at the hotel?
Yes, a fitness center is available for free to all guests.
What nearby medical centers are close to The Tudor Arms Hotel Cleveland?
Nearby medical facilities include Cleveland Clinic X Building, EMI Diabetes Center, and Carnegie Imaging Center, all within close proximity to the hotel.
What nearby educational institutions can guests visit near The Tudor Arms Hotel Cleveland?
Guests can easily visit Case Western Reserve University (a short walk away), Cleveland Early College High School - John Hay Academic Campus, and Cleveland School of Science and Medicine.