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The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton

4.0
(1824 reviews)

Business Details

10660 Carnegie Avenue, Cleveland, OH
44106, United States
(216) 455-1260
https://www.hilton.com/en/hotels/cleucdt-the-tudor-arms-hotel-cleveland/

About

HotelDoubleTree
The DoubleTree by Hilton - The Tudor Arms Hotel offers modern accommodations in the heart of Cleveland's East Side Cultural District and is only four miles from the downtown Cleveland. Our University Circle area hotel offers close proximity to Cleveland Clinic and University Hospital and is also within walking distance of Case Western Reserve University. Enjoy Cleveland’s artistic and cultural venues with ease from our convenient Cleveland hotel and enjoy our local area transportation. Receive a warm welcome at our Cleveland hotel and indulge in a delicious warm chocolate chip cookie, straight from the oven, when you check-in. Start the day with our delicious DoubleTree buffet or enjoy Mediterranean and Middle Eastern cuisine at The Canopy Grille Restaurant. Meet friends for appetizers or catch the game in the adjacent lounge and bar. Host your next meeting or celebrate a special occasion at our stunning Cleveland hotel. Our two beautiful ballrooms are adorned with classic, Old World architecture and provide the perfect backdrop for impressive banquets or a memorable wedding reception. After an exhilarating day discovering Cleveland attractions, rejuvenate in fitness center or make yourself at home in an inviting guest room or suite with hard wood floors and custom designed furnishings with a European flare.

Location

The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton
10660 Carnegie Avenue, Cleveland, OH
44106, United States

Hours

Reviews

4.0
1,824 reviews
5 stars
889
4 stars
471
3 stars
177
2 stars
120
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests reported rude and unhelpful staff, particularly at the front desk, leading to a negative overall experience.

Cleanliness Issues

Numerous reviews highlighted problems with room cleanliness, including dirty bathrooms and stained bedding.

Air Conditioning Problems

A significant number of guests experienced issues with non-functional air conditioning, which has been a persistent problem.

Mixed Reviews on Amenities

While some guests appreciated the spacious rooms and historical charm, others noted a lack of basic amenities like fridges and microwaves.

Location Advantage

The hotel's proximity to the Cleveland Clinic was frequently mentioned as a positive aspect, making it convenient for medical visits.
  • KC
    King of Comicdom
    today
    4.0
    Great place, getting checked in was hard.
  • SY
    Sue Yopek
    2 days ago
    5.0
    Staffed with the nicest employees, the service here is great! The Hotel shuttle drivers are so helpful and kind as well and really made it easy to get back and forth to Cleveland Clinic. Rooms were extremely clean, well stocked and comfortable in this recently renovated historical building. I can’t say a “lot” about the food, because the flatbread was SO delicious, its the only thing I ate! The breakfast buffet was diverse, maybe adding the option of “as you like them” eggs would be appreciated. …Again, amazing staff, cost competitive pricing and great Hilton benefits made our many stays comfortable and made us feel welcome.
  • LG
    Luke Glass
    3 days ago
    2.0
    Stayed there for a week and Monday/friday the shuttle service was great to Cleveland clinic. They give you a card that says Sunday-Monday 7am-9pm. Saturday they never answered the phone Saturday, had to walk back, also never answered the phone Sunday, i asked The guy at the front desk if they don’t do that on the weekends even though the card says it, after walking in the freezing cold from being up all night with my loved one in the hospital. He was ignorant as could be Sunday morning. Acted like i was a problem for him to answer a question. Terrible deal.
  • TS
    Tonja Specht
    Feb 20, 2026
    2.0
    This hotel could be beautiful...you can tell it once was. It's a shame. The hotel staff were less than helpful. They were not in anyway service oriented. The room was awful, but I guess I should have expected that given the price. The toilet didn't flush and the bed frame and headboard were full of tears. We were planning on staying 3 nights but checked out after the first night. If you're looking for just somewhere to stay, then the price might be right.
  • AS
    April Shank
    Feb 16, 2026
    3.0
    Check in not so smooth, had to try the different rooms before we got one that wasn't currently being cleaned, this was well after the 4pm check in time, but the rooms were nice

Frequently Asked Questions About The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton

What are the check-in and check-out times at The Tudor Arms Hotel Cleveland?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does The Tudor Arms Hotel Cleveland provide accessible facilities?

Yes, the hotel offers accessible parking and accessible elevators for guests with mobility needs.

Brand Certified Facts from The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton

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