Ideally situated on the world-renowned Cleveland Clinic campus, our stylish hotel — designed for longer stays — features plush suites with separate living areas and skyline views. Thoughtful amenities, like purified air systems and complimentary transfers to and from the clinic, enhance the wellness experience. Indulge in seasonally inspired dishes from our signature restaurant, C2, one of Cleveland’s top dining venues, or see the latest exhibition at The Cleveland Museum of Art.
Location
Certified by InterContinental Suites Hotel Cleveland by IHG • Mar 01, 2026
Certified by InterContinental Suites Hotel Cleveland by IHG • Mar 01, 2026
Reviews
4.3
1,118 reviews
5 stars
672
4 stars
261
3 stars
87
2 stars
47
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, noting their attentiveness and willingness to assist.
Location
The hotel is conveniently located near the Cleveland Clinic, making it a preferred choice for patients and their families.
Room Quality
While many guests appreciated the cleanliness and spaciousness of the rooms, several reviews mentioned issues with outdated decor and maintenance problems.
Dining Experience
Feedback on the restaurant varied, with some guests enjoying the food while others criticized the service and quality of the breakfast options.
Pricing Concerns
Many reviewers felt the hotel was overpriced for the quality of the accommodations and services provided.
PQ
Pam Quellhorst
1 day ago
5.0
Excellent 👌 my daughter had an appointment at the Cleveland clinic. The hotel was conveniently located to the clinic. I have started taking travel agent classes and decided to speak with the staff. They were all very friendly and new their stuff!! I really appreciated that they made time to speak with me and answer my questions. Thank you all at the hotel for a wonderful stay!!
GH
Greg Harkins
2 days ago
5.0
Great hotel property ..if going to Cleveland clinic it's they best option close by and has shuttles
RG
Richard Gombert
Feb 26, 2026
5.0
Room was set to 79 and I could not change it. Ended up turning off and opening a window.
TG
Trina Gray
Feb 15, 2026
5.0
We have stayed at the Intercontinental Suites, Cleveland Clinic, several times, it is always a great stay. We have stayed in suite rooms, they are very nice. The beds are the epitome of comfort, the shower has great pressure, the rooms are squeaky clean, the staff are very professional and the location is perfect.
BH
Bret Heckaman
Feb 9, 2026
5.0
We love staying here because of the proximity of the Clinic. The staff is always friendly and helpful. The only thing that would be helpful is to have a roll of paper towels for around the sink and coffee maker.
Frequently Asked Questions About InterContinental Suites Hotel Cleveland by IHG
Is parking available at InterContinental Suites Hotel Cleveland by IHG?
Yes, we provide onsite parking for our guests at InterContinental Suites Hotel Cleveland by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.
Does InterContinental Suites Hotel Cleveland by IHG offer Wi-Fi services?
Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.
Does InterContinental Suites Hotel Cleveland by IHG have a fitness center?
Most of our hotels have a fitness center equipped with modern exercise machines and amenities. Guests can enjoy complimentary access to these facilities during their stay. Please confirm with front desk staff.
Is room service available at InterContinental Suites Hotel Cleveland by IHG?
Yes, we offer room service with a diverse menu for breakfast, lunch, dinner, and late-night cravings. Simply dial the room service extension from your room to place an order.
Are there any dining options at InterContinental Suites Hotel Cleveland by IHG?
Many of our hotels have on-site restaurants and bars offering a variety of cuisine and beverages. Guests can enjoy delicious meals without leaving InterContinental Suites Hotel Cleveland by IHG's premises. Please check our website or contact InterContinental Suites Hotel Cleveland by IHG for dining options.
Does InterContinental Suites Hotel Cleveland by IHG have a pool?
Yes, many of our hotels feature indoor or outdoor swimming pools for guests to enjoy. Pool hours may vary by location and season, so we recommend checking with InterContinental Suites Hotel Cleveland by IHG for specific details.
Is InterContinental Suites Hotel Cleveland by IHG accessible for people with disabilities?
InterContinental Hotels is committed to accessibility. We provide accessible rooms and facilities for guests with disabilities. If you require specific accommodations, please contact InterContinental Suites Hotel Cleveland by IHG directly to ensure your needs are met.
Can I earn loyalty points with my stay at InterContinental Suites Hotel Cleveland by IHG?
Yes, you can earn and redeem IHG® One Rewards points when you stay at InterContinental Hotels. Joining the loyalty program is free, and it offers various benefits and exclusive offers. Visit our website for more details or sign up at the front desk.
Does InterContinental Suites Hotel Cleveland by IHG offer event or meeting spaces?
Yes, we have versatile event and meeting spaces that can accommodate various group sizes. Whether it's a conference, wedding, or business meeting, our team can assist you in planning a successful event. Contact InterContinental Suites Hotel Cleveland by IHG for more information.
Is there a spa or wellness center at InterContinental Suites Hotel Cleveland by IHG?
Some of our hotels feature luxurious spas or wellness centers where guests can indulge in relaxing treatments and therapies. Please check with our front desk for spa availability and services offered.
What is the cancellation policy for reservations at InterContinental Suites Hotel Cleveland by IHG?
Cancellation policies may vary based on the rate and reservation type. Generally, our standard policy allows free cancellation up to a certain time before check-in. Please review your reservation details or contact InterContinental Suites Hotel Cleveland by IHG for more information.
Does InterContinental Suites Hotel Cleveland by IHG provide airport shuttle services?
Some of our hotels offer airport shuttle services for guests. Please inquire with InterContinental Suites Hotel Cleveland by IHG about availability, shuttle schedule, and any associated fees. Alternatively, taxis and other transportation options may be available.
Can I make special requests for my stay at InterContinental Suites Hotel Cleveland by IHG?
Absolutely! We strive to accommodate special requests whenever possible. Whether it's room preferences or dietary needs, please contact InterContinental Suites Hotel Cleveland by IHG before your stay, and we'll do our best to make your experience memorable.
How can I modify or cancel my reservation online?
You can manage your reservation online through our website or the IHG mobile app. Log in with your booking details to modify or cancel your reservation. For assistance, you can also contact our customer support team.
Does InterContinental Suites Hotel Cleveland by IHG offer babysitting or childcare services?
Some of our hotels may offer babysitting or childcare services. Please contact the InterContinental Suites Hotel Cleveland by IHG directly to inquire about availability, age requirements, and any associated fees.
Does InterContinental Suites Hotel Cleveland by IHG offer accessible parking?
Yes, accessible parking is available onsite for guests at InterContinental Suites Hotel Cleveland by IHG.
What are the check-in and check-out times at InterContinental Suites Hotel Cleveland by IHG?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is breakfast available at InterContinental Suites Hotel Cleveland by IHG?
Yes, breakfast is available at the hotel.
Are pets allowed at InterContinental Suites Hotel Cleveland by IHG?
No, dogs and cats are not allowed at the hotel.
Does the hotel provide free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Is there a fitness center available for guests at InterContinental Suites Hotel Cleveland by IHG?
Yes, the hotel offers a free fitness center equipped with elliptical machines, treadmills, and free weights.
What dining options are available at or near InterContinental Suites Hotel Cleveland by IHG?
The hotel features C2 Restaurant Bar & Lounge, a Mediterranean restaurant on-site. Nearby, guests can also visit Moce Bar and Grill, an American restaurant and bar, or Burger King for quick bites.
How can guests reach InterContinental Suites Hotel Cleveland by IHG using public transportation?
Guests can use the nearby RTA HealthLine - E 89th St Station bus stop, which provides easy access to the hotel.
What nearby attractions can guests visit before or after their stay at InterContinental Suites Hotel Cleveland by IHG?
Guests can explore The Cleveland Museum of Art and the Museum of Natural History, both located near the hotel for enriching cultural experiences.
Is there a shuttle service available between the hotel and nearby Cleveland Clinic facilities?
Yes, the hotel offers complimentary transfers and a local shuttle to and from the Cleveland Clinic campus to enhance the wellness experience of guests.
Brand Certified Facts from InterContinental Suites Hotel Cleveland by IHG
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Certified March 01, 2026Yext Knowledge Graph
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