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Ideally situated on the world-renowned Cleveland Clinic campus, our stylish hotel — designed for longer stays — features plush suites with separate living areas and skyline views. Thoughtful amenities, like purified air systems and complimentary transfers to and from the clinic, enhance the wellness experience. Indulge in seasonally inspired dishes from our signature restaurant, C2, one of Cleveland’s top dining venues, or see the latest exhibition at The Cleveland Museum of Art.
Location
InterContinental Suites Hotel Cleveland by IHG
8800 Euclid Avenue, Cleveland, OH
44106, United States
Hours
Reviews
4.3
1,100 reviews
5 stars
661
4 stars
259
3 stars
85
2 stars
45
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and accommodating staff, highlighting their attentiveness and willingness to assist.
Cleanliness
While some reviews noted cleanliness issues, many guests appreciated the overall cleanliness of the hotel and rooms.
Location
The hotel is well-located near the Cleveland Clinic, making it convenient for guests visiting for medical appointments.
Room Quality
Several guests expressed dissatisfaction with the condition of the rooms, citing outdated furnishings and maintenance issues.
Dining Experience
Feedback on the restaurant was mixed, with some enjoying the food while others found it mediocre and service slow.
- IAI Get Around3 days ago5.0Stayed there while at the Cleveland Clinic. They are nicely integrated with the hospital and are setup to get you where you need to be on time. Nice clean hotel with good food.
- AAA ADec 31, 20251.0I told my comments to the Front Desk Manager and the Restaurant Manager before I left: I had the worse of the experiences. Let me explain. Upon check-in I asked if I could get more buffet breakfasts coupons and I was told only 2. I understood. Then I asked if kids breakfast buffet was for free like in Holiday Inn and I was told that “no, they had a reduced fee”. Next morning comes and terrible surprise there is no buffet but à la carte. That the coupon could be used for an “American breakfast”. The waiter was very rude during the entire service, negative, argumentative, bad vibe. We complained to her supervisor (JG) and told her we were expecting buffet and that is why we had chosen Intercontinental. She said she will talk to the Manager (AH) who never showed up, only she said “he looked up at your reservation and that’s it, no more can be done about it”, nothing could be done. I expressed my dissatisfaction but AH did note even care to show up and explain not offer an alternative. At that point I could not take my family elsewhere to have breakfast so we had to stay. We ordered and it took well over 45 minutes to get the meal! To make matters worse… JG brought the bill at the end with everything for me to pay (party of 5) but two omelets… supposedly that is all what the coupon was covering. Again, I complained and enquired her why things have changed since she said the coupons were for two American breakfast… even in a McDonalds it comes with coffee or orange juice and toast!! She reluctantly went to “fix” and remove all beverages from the bill. This is by far the worse experience I had in an IHG hotel. I complaint to the Front Desk manager during check-out and offered details. She heard me but I did not feel she was attentive. At least, eye contact should have been honored when a loyal customer is providing real life feedback face-to-face. Today’s experience reflects poor management hence poor training, mentoring and coaching to employees providing service in the best IHG brand hotel, aka Presidente InterContinental Note: the cup at our table was dirty and the sauce bottle was not clean either.
- RFRobert FenstermakerDec 17, 20255.0Great service from the get-go. Valet was super. Ordered dinner to the room from within. Excellent. Very clean room. It was what we needed. With everything my wife was dealing with she/we did not need anymore bumps in the road.
- VSVibhor SinghDec 16, 20253.0Location is great for someone visiting cleveland clinic. I had a one bedroom suite which was not worth of its price. Sofa bed was horrendous, springs will poke if someone tries to sleep on it. Bathroom shower drain was blocked. Rooms also had old carpet. This hotel did not portray its name at all imo.
- ACAdam CDec 15, 20254.0Hotel was extremely clean. It is 2 blocks away from Cleveland clinic. Pricey to stay there. $20 a day for valet parking. We were able to check in early and have a late check out since we signed up for their membership.
Frequently Asked Questions About InterContinental Suites Hotel Cleveland by IHG
Is parking available at InterContinental Suites Hotel Cleveland by IHG?
Yes, we provide onsite parking for our guests at InterContinental Suites Hotel Cleveland by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.
Does InterContinental Suites Hotel Cleveland by IHG offer Wi-Fi services?
Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.
Does InterContinental Suites Hotel Cleveland by IHG have a fitness center?
Most of our hotels have a fitness center equipped with modern exercise machines and amenities. Guests can enjoy complimentary access to these facilities during their stay. Please confirm with front desk staff.
Is room service available at InterContinental Suites Hotel Cleveland by IHG?
Yes, we offer room service with a diverse menu for breakfast, lunch, dinner, and late-night cravings. Simply dial the room service extension from your room to place an order.
Are there any dining options at InterContinental Suites Hotel Cleveland by IHG?
Many of our hotels have on-site restaurants and bars offering a variety of cuisine and beverages. Guests can enjoy delicious meals without leaving InterContinental Suites Hotel Cleveland by IHG's premises. Please check our website or contact InterContinental Suites Hotel Cleveland by IHG for dining options.
Does InterContinental Suites Hotel Cleveland by IHG have a pool?
Yes, many of our hotels feature indoor or outdoor swimming pools for guests to enjoy. Pool hours may vary by location and season, so we recommend checking with InterContinental Suites Hotel Cleveland by IHG for specific details.
Is InterContinental Suites Hotel Cleveland by IHG accessible for people with disabilities?
InterContinental Hotels is committed to accessibility. We provide accessible rooms and facilities for guests with disabilities. If you require specific accommodations, please contact InterContinental Suites Hotel Cleveland by IHG directly to ensure your needs are met.
Can I earn loyalty points with my stay at InterContinental Suites Hotel Cleveland by IHG?
Yes, you can earn and redeem IHG® One Rewards points when you stay at InterContinental Hotels. Joining the loyalty program is free, and it offers various benefits and exclusive offers. Visit our website for more details or sign up at the front desk.
Does InterContinental Suites Hotel Cleveland by IHG offer event or meeting spaces?
Yes, we have versatile event and meeting spaces that can accommodate various group sizes. Whether it's a conference, wedding, or business meeting, our team can assist you in planning a successful event. Contact InterContinental Suites Hotel Cleveland by IHG for more information.
Is there a spa or wellness center at InterContinental Suites Hotel Cleveland by IHG?
Some of our hotels feature luxurious spas or wellness centers where guests can indulge in relaxing treatments and therapies. Please check with our front desk for spa availability and services offered.
What is the cancellation policy for reservations at InterContinental Suites Hotel Cleveland by IHG?
Cancellation policies may vary based on the rate and reservation type. Generally, our standard policy allows free cancellation up to a certain time before check-in. Please review your reservation details or contact InterContinental Suites Hotel Cleveland by IHG for more information.
Does InterContinental Suites Hotel Cleveland by IHG provide airport shuttle services?
Some of our hotels offer airport shuttle services for guests. Please inquire with InterContinental Suites Hotel Cleveland by IHG about availability, shuttle schedule, and any associated fees. Alternatively, taxis and other transportation options may be available.
Can I make special requests for my stay at InterContinental Suites Hotel Cleveland by IHG?
Absolutely! We strive to accommodate special requests whenever possible. Whether it's room preferences or dietary needs, please contact InterContinental Suites Hotel Cleveland by IHG before your stay, and we'll do our best to make your experience memorable.
How can I modify or cancel my reservation online?
You can manage your reservation online through our website or the IHG mobile app. Log in with your booking details to modify or cancel your reservation. For assistance, you can also contact our customer support team.
Does InterContinental Suites Hotel Cleveland by IHG offer babysitting or childcare services?
Some of our hotels may offer babysitting or childcare services. Please contact the InterContinental Suites Hotel Cleveland by IHG directly to inquire about availability, age requirements, and any associated fees.
Does InterContinental Suites Hotel Cleveland by IHG offer accessible parking?
Yes, accessible parking is available onsite for guests at InterContinental Suites Hotel Cleveland by IHG.
What are the check-in and check-out times at InterContinental Suites Hotel Cleveland by IHG?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is breakfast available at InterContinental Suites Hotel Cleveland by IHG?
Yes, breakfast is available at the hotel.
Are pets allowed at InterContinental Suites Hotel Cleveland by IHG?
No, dogs and cats are not allowed at the hotel.
Does the hotel provide free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Is there a fitness center available for guests at InterContinental Suites Hotel Cleveland by IHG?
Yes, the hotel offers a free fitness center equipped with elliptical machines, treadmills, and free weights.
What dining options are available at or near InterContinental Suites Hotel Cleveland by IHG?
The hotel features C2 Restaurant Bar & Lounge, a Mediterranean restaurant on-site. Nearby, guests can also visit Moce Bar and Grill, an American restaurant and bar, or Burger King for quick bites.
How can guests reach InterContinental Suites Hotel Cleveland by IHG using public transportation?
Guests can use the nearby RTA HealthLine - E 89th St Station bus stop, which provides easy access to the hotel.
What nearby attractions can guests visit before or after their stay at InterContinental Suites Hotel Cleveland by IHG?
Guests can explore The Cleveland Museum of Art and the Museum of Natural History, both located near the hotel for enriching cultural experiences.
Is there a shuttle service available between the hotel and nearby Cleveland Clinic facilities?
Yes, the hotel offers complimentary transfers and a local shuttle to and from the Cleveland Clinic campus to enhance the wellness experience of guests.