Business Details
About
HotelHilton
The Hilton Garden Inn Cleveland Airport hotel is conveniently located only two miles from Cleveland Hopkins International Airport via complimentary shuttle service. The International Exposition Center/I-X Center and NASA Glenn Research Center are also located only three miles from the hotel via complimentary shuttle service. Downtown Cleveland, Ohio is only 12 miles and accessible via Interstate 480 and I-71. Complimentary airport shuttle service to and from Ohio's Cleveland Hopkins International Airport, Complimentary on-site parking, Complimentary high-speed wired and wireless Internet access.
Enjoy Our Guest Rooms each equipped with: LG LCD Flat Panel Televisions in every room, Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones, each with two lines and voicemail, Complimentary high-speed Internet access, Microwave, refrigerator, coffee maker, iron/ironing board, and hairdryer.
Hotel Amenities Include: Indoor pool with whirlpool, Complimentary fitness center and Stay Fit Kits, Complimentary 24-hour business center.
Dining Options Include: The Great American Grill restaurant offering breakfast, lunch, and dinner, Daily evening room service from 5:00 pm to 10:00 pm, 24-hour Pavilion Pantry offering convenience food items including snacks, beverages, and frozen foods.
Our hotel specializes in meetings and events. Just leave the details to us! Over 3,300 square feet of banquet space, Dedicated team to focus on the details, On-site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch, or dinner menus as well as our beverage and snack menus for your meeting or event.
*****Everything. Right where you need it!*****
Location
Hilton Garden Inn Cleveland Airport
4900 Emerald Court S.W., Cleveland, OH
44135, United States
Hours
Reviews
4.2
1,307 reviews
5 stars
681
4 stars
363
3 stars
141
2 stars
48
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of exceptional service from individuals.
Cleanliness
While some guests found the rooms clean and tidy, others reported issues with cleanliness, including musty smells and unkempt bathrooms.
Facilities and Maintenance
Several reviews highlighted maintenance issues, such as broken elevators and outdated facilities, with some guests expressing disappointment over ongoing renovations.
Breakfast Experience
A common complaint was the high cost of breakfast, with many guests feeling it was not worth the price, and some reported poor quality.
Location and Convenience
The hotel is well-located near the airport, with a shuttle service that many guests found convenient, although some noted issues with the shuttle service.
- KBKole Bodell3 days ago2.0$20 parking, $18 to grab a sausage for breakfast on the way to the airport. No remote for the computer monitor sized tv. No ice machine on the floor. Smells like weed in the elevators and halls.
- CCCodyDec 30, 20253.0Very nice people. Room was loud banging outside all night on 2nd floor. But restaurant was DELICIOUS complement to the chef.
- OGorb glorbDec 29, 20252.0I am a diamond member. I stay at this hotel often. I checked in on Xmas eve and was promptly given a room. The room was fine and I appreciated the early check in. The next morning I opened the shower curtain and found the most disgusting bathtub you can imagine. This room should not have been in use. I was heading out for Xmas festivities and didn’t have time to pack up all my things and move ( Denise offered and was understanding )and was leaving at 6 am so I had no choice but to stay. I asked to notify the manager and followed up when they didn’t contact me but not a word. If they treat diamond members this way imagine what they do to the infrequent stayer. I will be rethinking Hilton as my first choice.
- JCJames CochranDec 25, 20255.0I've really enjoyed my stay at the Hilton Garden Inn near the Cleveland Airport. The hotel is very clean and tidy and the staff has been amazing. Breakfast was really good as well. Because of the time I chose to travel over Christmas, I was not able to experience the restaurant for dinner/drinks but I am sure it is very good as well.
- SKSteve KaiserDec 14, 20255.0I highly recommend the Hiton Garden. The staff is exceptional! Your needs are met almost before you know you have them. The hotel is modern, clean with the only negative being one of thier elevators were down. It will be my choice when I fly out of Cleveland. I'd like to call specific attention to the housekeeping staff. The director Becky has instilled in her staff the highest form of excellence. To approach their job as if their family were over for the holidays.
Frequently Asked Questions About Hilton Garden Inn Cleveland Airport
Does Hilton Garden Inn Cleveland Airport offer complimentary airport shuttle service?
Yes, the hotel provides free airport shuttle service to and from Cleveland Hopkins International Airport.
What are the check-in and check-out times at Hilton Garden Inn Cleveland Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at Hilton Garden Inn Cleveland Airport?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Cleveland Airport have facilities for business travelers?
Yes, the hotel features a 24-hour business center and offers meeting rooms and banquet space for events.
Is there an indoor pool and fitness center available at the hotel?
Yes, the hotel has an indoor pool with whirlpool and a complimentary fitness center.
What dining options are available at Hilton Garden Inn Cleveland Airport?
The hotel has two restaurants including The Great American Grill, offers breakfast, lunch, dinner, daily evening room service, and a 24-hour Pavilion Pantry with snacks and beverages.
Is parking available at Hilton Garden Inn Cleveland Airport, and is it free?
Yes, the hotel provides free parking including self-parking and accessible parking spots.
Does the hotel provide free WiFi?
Yes, complimentary high-speed wired and wireless internet access is available throughout the hotel.
What nearby hotels are close to Hilton Garden Inn Cleveland Airport?
Nearby hotels include WoodSpring Suites Cleveland Airport and Extended Stay America Select Suites - Cleveland - Airport, which offer additional lodging options in the area.
What nearby services and amenities can guests access near Hilton Garden Inn Cleveland Airport?
Guests can find Compass Self Storage for storage needs, Firefighters Community Credit Union for banking, Grayton Road Tavern for dining and drinks, and MedVet Cleveland for veterinary services nearby.