Business Details
About
Hotel
The Hilton Garden Inn Cleveland Airport hotel is conveniently located only two miles from Cleveland Hopkins International Airport via complimentary shuttle service. The International Exposition Center/I-X Center and NASA Glenn Research Center are also located only three miles from the hotel via complimentary shuttle service. Downtown Cleveland, Ohio is only 12 miles and accessible via Interstate 480 and I-71. Complimentary airport shuttle service to and from Ohio's Cleveland Hopkins International Airport, Complimentary on-site parking, Complimentary high-speed wired and wireless Internet access.
Enjoy Our Guest Rooms each equipped with: LG LCD Flat Panel Televisions in every room, Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones, each with two lines and voicemail, Complimentary high-speed Internet access, Microwave, refrigerator, coffee maker, iron/ironing board, and hairdryer.
Hotel Amenities Include: Indoor pool with whirlpool, Complimentary fitness center and Stay Fit Kits, Complimentary 24-hour business center.
Dining Options Include: The Great American Grill restaurant offering breakfast, lunch, and dinner, Daily evening room service from 5:00 pm to 10:00 pm, 24-hour Pavilion Pantry offering convenience food items including snacks, beverages, and frozen foods.
Our hotel specializes in meetings and events. Just leave the details to us! Over 3,300 square feet of banquet space, Dedicated team to focus on the details, On-site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch, or dinner menus as well as our beverage and snack menus for your meeting or event.
*****Everything. Right where you need it!*****
Location
Hilton Garden Inn Cleveland Airport
4900 Emerald Court S.W., Cleveland, OH
44135, United States
Hours
Reviews
4.2
1,295 reviews
5 stars
673
4 stars
363
3 stars
140
2 stars
45
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting individual employees who went above and beyond.
Cleanliness
While many guests found the rooms clean, some reported issues with cleanliness in bathrooms and common areas.
Location
The hotel is conveniently located near the airport, making it a good choice for travelers.
Breakfast Issues
Several reviews mentioned dissatisfaction with the breakfast options and pricing, with many feeling it was overpriced.
Renovation Concerns
Guests noted ongoing renovations that affected their stay, including closed amenities and lack of communication about these changes.
- AHArmin H1 day ago4.0Very nice staff. They have live music and serve dinner in the lobby from 6PM to 10 PM. I'm being picky here bur I didn't like the one sliding door in the shower. I hate the cold so I let the water run for a few minutes before getting in. I got soaking wet by turning it on.
- CNChris NdukwuNov 15, 20255.0Close to the Cleveland International airport. Clean room. Food onsite and great location.
- CSCaroline SheehanNov 12, 20254.0Honestly... Great place! A few little cosmetic things, but overall great! Beds were soft, rooms were clean and the hotel itself was in great condition! It may have been my fault but the 3 nights we stayed there was no room cleaning, not a huge deal but we did run out of toilet paper and tissues. But when we called the front desk they happily delivered! If you're in the area and need a decently priced clean and safe hotel, this is the spot!
- TMT MontanaNov 4, 20251.0Be aware, the airport shuttle does not take you to airline departures. The shuttle drops you off in the parking lot area for car rentals. We have a 1 year old baby and we're dropped off in the basement parking lot for car rentals and ground transportation for arriving flights in 40 degree weather with all our luggage, stroller, etc. Had to beg the driver to take us to the airline departure area. Driver said the drop off for departure area was no longer included due to cost cutting at the hotel. Aside from that, the room smelled like a wet basement. Very musty, moldy smell. I would not recommend this hotel.
- SDSandra DeeNov 1, 20253.0Rooms are clean but not well kept, lots of maintenance needed. Ceiling was peeling they tried painting over it instead of fixing it. Business center was down which was a major problem for us and no notice on business center door nor informed by the front desk. Staff was nice, and welcoming. One elevator was down the entire stay (3days). Hilton needs to maintain their garden hotels better. We were here for a wedding and had a block of rooms, we got stuck at the end of the hall where clunking noises were ongoing the entire stay.
Frequently Asked Questions About Hilton Garden Inn Cleveland Airport
Does Hilton Garden Inn Cleveland Airport offer complimentary airport shuttle service?
Yes, the hotel provides free airport shuttle service to and from Cleveland Hopkins International Airport.
What are the check-in and check-out times at Hilton Garden Inn Cleveland Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at Hilton Garden Inn Cleveland Airport?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Cleveland Airport have facilities for business travelers?
Yes, the hotel features a 24-hour business center and offers meeting rooms and banquet space for events.
Is there an indoor pool and fitness center available at the hotel?
Yes, the hotel has an indoor pool with whirlpool and a complimentary fitness center.
What dining options are available at Hilton Garden Inn Cleveland Airport?
The hotel has two restaurants including The Great American Grill, offers breakfast, lunch, dinner, daily evening room service, and a 24-hour Pavilion Pantry with snacks and beverages.
Is parking available at Hilton Garden Inn Cleveland Airport, and is it free?
Yes, the hotel provides free parking including self-parking and accessible parking spots.
Does the hotel provide free WiFi?
Yes, complimentary high-speed wired and wireless internet access is available throughout the hotel.
What nearby hotels are close to Hilton Garden Inn Cleveland Airport?
Nearby hotels include WoodSpring Suites Cleveland Airport and Extended Stay America Select Suites - Cleveland - Airport, which offer additional lodging options in the area.
What nearby services and amenities can guests access near Hilton Garden Inn Cleveland Airport?
Guests can find Compass Self Storage for storage needs, Firefighters Community Credit Union for banking, Grayton Road Tavern for dining and drinks, and MedVet Cleveland for veterinary services nearby.